- Before
- Copies last year’s mapping table into the new program and finds out after fieldwork — or from the assessor — which ticks did not hold.
- Now
- Opens a checklist the agents have already read, asks why a row fails, and accepts sized test steps before fieldwork with a reason on the record.
One engagement, from planning memo to signed record
Kestrel & Vane Group’s vendor management audit — 41 critical suppliers, €612M of annual spend, a 220-hour budget — starts fieldwork on 2 November, after the Third-Party requirement took effect. Here is how Tomás Ferreira works through it with the agents, screen by screen, in the working solution.
- 0115 Oct, morning
The agents have already read the plan
Tomás Ferreira · Engagement leadTomás opens to what the agents found overnight, each line cited. The coverage verifier says the vendor audit is ready for him: 17 of 21 requirements covered, 2 justified as not applicable, one claim that does not hold and exit plans only partly tested. His “Needs you” list holds 7 decisions, those on the vendor audit due 26 Oct, and the external quality assessment is 147 days away.
“Your agents — every statement cited · nothing changes without you.”
- 02Scoping
Which engagements fall under a requirement, and why
Scoping agentThe scoping agent read the 26 engagements in the 2026–27 plan: 9 fall under a requirement — 7 required, 1 found in fieldwork, 1 advisory. The vendor audit triggers Third-Party at 97% confidence. In the plant maintenance audit, a fieldwork note shows an outside contractor with standing remote access to plant systems at Brno and Lyon, so both requirements may now apply; Arjun Mehta, the IT audit manager, decides. The privacy review is advisory, where the requirement is recommended, not required.
The scoping agent never closes a scope on its own and never treats an advisory engagement as mandatory.
- 03The checklist
21 rows, each with its proof one click away
Tomás Ferreira · Engagement leadThe engagement opens as a checklist: 21 requirements grouped under governance, risk management and control processes, each with its coverage state, the steps and workpapers that prove it, and the verifier’s reading and confidence. Tomás accepts the scope with the reason code “Agree with the scoping agent”. The screen also says plainly that the workpapers are as at 14 Oct 18:00 because the 05:10 sync failed, with a Retry beside it.
“Workpapers as at 14 Oct 18:00 · sync failed 05:10 · Retry”
- 04One click
“Run the agents again” — every step in view
The agentsThe mapper links 34 program steps to 21 requirements; last cycle’s table claimed 19 covered and 2 not applicable. The verifier reads the 12 workpapers: 17 claims hold, TP-C7 is overturned and TP-R5 is only partial. TP-R3, subcontractors inspected for 5 of 41 suppliers, sits at 78%, below the 80% threshold, so the verifier asks Tomás. The gap agent drafts 3 steps and 2 rationales, and the run ends waiting for Tomás: nothing changes in the program until the lead accepts.
Coverage verifier: “TP-R3: subcontractors checked for 5 of 41 — I am at 78%, so you decide.”
- 05He asks
“Why isn’t offboarding covered?”
Tomás Ferreira and the coverage verifierTomás asks in plain words beside the checklist. The verifier answers with its sources: step 4.3 was mapped to offboarding in the 2024 program, but WP 4.3 tests 40 changes to supplier bank details and says “no supplier exits were in the sample”. Nothing tests removing a departed supplier’s access or getting Group data back, which the contract requires within 5 business days and 30 days.
Every answer carries numbered citations that open the passage it came from.
- 06TP-C7
The claim is not the proof
Coverage verifierThe requirement page shows the two passages the verifier read, highlighted: the step’s wording, “Review vendor master changes”, and the workpaper’s result — 40 bank-detail changes tested, 39 compliant, 1 approved late. Where the mapper and the verifier disagree, both positions sit side by side, the mapper saying covered and the verifier not covered at 91%, and a person rules.
The verifier never marks a row “covered” without a quoted passage.
- 07The gaps
Gaps arrive as ready-to-run steps, sized in hours
Gap agentFor offboarding: step 6.4 takes the 26 critical-supplier contracts ended since 1 Oct 2025 and confirms all 214 linked supplier accounts were disabled in the identity system within 5 business days (4 h); step 6.5 obtains the return or destruction certificate for the 9 contracts that held Group personal data (2 h). For exit plans, step 3.5 inspects the plans of the 8 suppliers rated “hard to replace” (4 h). TP-G3 and TP-C6 get cited rationales: both were tested in issued engagements.
The gap agent never adds a step to the program, and never cites an engagement that is not issued.
- 08He decides
Accepted with a reason, written back to the program
Tomás Ferreira · Engagement leadTomás accepts steps 6.4 and 6.5 — 6 hours, owner Nadia Kowalczyk — with the reason code “Gap closed before fieldwork”, and the conformance clerk writes them back to the audit program. He then decides the remaining four in one recorded decision: TP-R3 confirmed, step 3.5 added, both rationales accepted. All 21 requirements are assessed — 19 covered, 2 justified — and the budget moves from 220 to 230 hours.
“Each item goes on the record separately, with this reason.”
- 09Signed
Lead sends, QAIP reviews, the CAE signs
Sofie Lindgren and Catherine OduyaThe conformance clerk assembles the record: applicability and scope, each requirement with its proof or rationale, the added procedures and the exclusions. Sofie Lindgren, the QAIP lead, reviews: “Both exclusions cite issued reports; the new steps close C7 and R5.” Catherine Oduya, the chief audit executive, signs with the reason code “Conforms: every requirement assessed”, and the record is filed with its passages and trail for the assessor.
Signature meaning: “IA-26-031 conforms with the Third-Party Topical Requirement.”
- 10147 days out
An assessor before the assessor
Assessor’s-eye agentThe assessor’s-eye agent samples five engagements the way the external assessor would — newest, largest and one from each requirement — against Standards 13.2 and 13.3. With the vendor audit signed, 3 of 5 would pass today. Email security, completed in April 2026, has 5 rows undecided; the agent drafts a retrospective file note for Catherine to sign, and the engagement itself stays closed.
The assessor’s-eye agent advises only; it never edits a closed engagement.