GAP and Service Contract Refunds demo
Every payoff, repossession and total loss gets its refund of unearned GAP and service-contract charges worked out by the state's own method. 1:14
What the demo shows
A refund solution for auto lenders that works out unearned add-on refunds by state rules.
Six agents open a case the moment the event posts, read the contract to find every product, calculate each refund by its own method and the state rule, check the administrators' quotes and split what the dealer owes; the specialist approves one refund, paid before recovery.
Transcript
- GAP and Service Contract Refunds works out add-on refunds for auto lenders as a receipt for every payoff, repossession and total
- loss. Examiners have found refunds 664 days late.
- Here, this morning's payoff printed its own receipt.
- Marissa Delgado paid off on October 2nd.
- Her contract shows three products, servicing new of two.
- Every line cites its source.
- Cetaline's quote took a $75 fee.
- Her Texas addendum caps it at $50.
- The dealer's share comes back by chargeback, and the letter goes out in Spanish, her language.
- Tessa approves, the team lead signs the advance, and Marissa is paid in 10 days.
- Her receipt reprints, paid $1,259.60 Texas Pro Rata.
- Built on Botminds: agents, data, screens, and governance on one platform.
Transcribed from the film’s narration. Captions are on the player.