- Before
- “I can make the call. I just need to see who was really on the thread, and why the machine thinks what it thinks.”
- Now
- Sees the passage behind each agent's call, every participant's role and the log row being written, and decides with a reason code.
One privilege call, from the agents' first read to a signed log
Arden Components, Inc. v. Kestrel & Vane Industrial Ltd., in the District of Delaware. Kestrel & Vane is answering 24 requests for production from a review set of 186,240 documents across 38 custodians, and Volume 3 is due Friday 23 October. The agents read, cite and propose; the review attorney decides; the supervising attorney approves and signs. Here is how one email goes, screen by screen, in the working solution.
- 01Wednesday, 11:40
Two days to Volume 3, and one call waiting for her
Hannah Cole · Review attorneyToday shows 45 of 46 batches closed and the eight release gates for Volume 3. Under "Needs you", Hannah has one item: batch 14 has a call waiting, because the checker flagged a possible waiver. Below, the agents' latest work is listed: the checker's flag, the batch planner's forecast, the QC sampler's elusion sample.
“Batch 14: 1 call waiting for you · KV-0031942 · the checker flags a possible waiver: outside PR firm on counsel's advice”
- 02Batch 14
The batch, the document and the log on one screen
First-pass reviewerBatch 14 is a second-level privilege batch of 64 documents from the Okafor and Marchetti threads. KV-0031942, "RE: Arden termination — statement and next steps", is open in the middle with its passages numbered. The first-pass reviewer coded it responsive to RFP 7, 8 and 23 at 0.96 and privileged, attorney-client, at 0.91: "General Counsel gives advice in ¶2 of her 17 Mar message." Under the document, the batch's privilege log is being written as each call is made.
The header names every participant's role: Sofia Marchetti, attorney · Leah Brennan, third party.
- 0311:31 · 6.1 seconds
A second agent argues with the first
Privilege checkerThe checker reads the thread: 3 messages, 3 people, 2 domains. Leah Brennan is not counsel. The engagement register shows Halden Brook Communications was engaged by Corporate Communications on 6 Nov 2023 for media relations, with no Kovel letter. Attorney-client privilege is likely waived; work product is tested separately, because Arden's notice of 11 March made litigation foreseeable and ¶2 is counsel's assessment of litigation risk. It recommends producing with one redaction, at 0.87, with each source cited.
“Hand to the review attorney — A privilege call is never final until a person makes it.”
- 04Her decision
She overturns the first pass, with a reason
Hannah Cole · Review attorneyThe screen says it plainly: "Agents disagree: first pass withhold, checker produce with one redaction." Hannah chooses Overturn, then "Produce with one redaction", then reason code TP-1, "Third party on the communication — no Kovel engagement", and adds a note for the record. Her decision rewrites the log row and is logged with her name.
- 0511:41
The log row is rewritten in front of her
Log writerParagraph 2 becomes a redaction box: "REDACTED — WORK PRODUCT · PRIV-02980 · Protocol §4.4". The row that read "Withheld · Attorney-client · Email re legal advice" now names Leah Brennan, Halden Brook Communications (outside PR consultant; third party), and its description passes ESI Order ¶11. The attachment, the holding-statement draft, follows its parent and is produced in full. Batch 14 is complete, and so is review for Volume 3: 46 of 46 batches.
“Email chain forwarding counsel's 17 Mar 2024 assessment of litigation risk following Arden's 11 Mar 2024 notice of breach, prepared in anticipation of litigation; shared with an outside communications consultant (Halden Brook Communications) for a holding statement.”
- 06The same minute
Her overturn becomes a written rule, with its effect previewed
Privilege checkerIt is Hannah's second Halden Brook overturn in the matter, so the checker drafts protocol note PN-12: halden-brook.com is a third party, and work product is tested for counsel's litigation assessments after 11 Mar 2024. The preview finds 318 documents in the Volume 4 queue across 9 batches: 37 calls would change, 29 privileged to produce and 8 to redact as work product. The 64 decided Volume 3 documents from the same firm show 0 conflicts.
“Wait for the supervising attorney — Nothing changes until Elena Brandt approves.”
- 07In her queue
The supervising attorney approves the note, with the evidence beside it
Elena Brandt · Supervising attorneyPN-12 waits on Quality with its numbers: 318 documents, 37 calls, 0 conflicts. Beside it is how the review is measured: estimated recall 95.7% from an elusion sample of 2,401, reviewer agreement 96.5%, and the agents' privilege calls overturned 11.2% of the time in batch 1 and 3.1% in batch 46 as approved notes reached the first pass. Jonah Weiss is at 93.4%, and his batch 9 can be re-checked with one click.
“Overturns fall as approved protocol notes reach the first-pass reviewer. Nothing is retrained in the dark: every change traces to a note.”
- 08Before she signs
The log is read the way opposing counsel will read it
Privilege checkerElena runs the opposing-counsel read on log v3: 3,091 entries checked against Rule 26(b)(5)(A) and ESI Order ¶11, every participant checked for a role and affiliation, and descriptions compared with what courts have sent back. The result: 0 entries at high risk, 41 medium and 3,050 low. The medium ones use thread or attachment wording that the order allows, and a reviewer accepted each one.
“No entry at high risk. … The log is ready for sign-off.”
- 0911:45 · signed
She signs the log by name
Elena Brandt · Supervising attorneyThe sign-off shows what she is approving: 3,091 entries, 2,604 withheld and 487 redacted, all 3,091 re-read by the checker, 1,108 rewritten, and the method, ESI Order ¶11, document by document. She picks reason code AP-1, "Meets ESI Order ¶11 and Rule 26(b)(5)(A)", and types her name. Volume 3 then shows 7 of 8 release gates passed; her approval of the production opens only when every gate has passed.
“I have reviewed the log and the checker's read. I approve it for service with Volume 3.”
- 10After production
A slip in Volume 2 is caught inside the 502(d) window
Clawback agentThe clawback agent keeps comparing what was produced with every later privilege decision. On 20 Oct it found that KVI-0104377 to KVI-0104379, produced in Volume 2, are a 98.6% near-duplicate of a withheld memo. Under ¶3 of the Rule 502(d) order, notice is due Tuesday 27 Oct, 6 days away. The notice to opposing counsel is drafted for Elena to sign; the agent never contacts the other side itself.
“Notice due Tue 27 Oct · 6 days left · found Tue 20 Oct 16:40 by the clawback agent”