Drinking Water Incident Management demo
Notices, sampling and regulator updates under one clock. 1:15
What the demo shows
A workflow solution for operations leaders that runs boil-water and contamination incidents.
The incident runs on one command board: the zone on a map, every sample point with its clean streak, the clear criteria, actions by role and every notice sent, all on one clock. Seven agents assess the trigger, plan sampling, read lab results, draft notices in each of the utility's languages, look after priority customers and write the regulator reports. When the last clean sample arrives the clear criteria tick green and the lift notice is already drafted; the incident commander and the water quality manager sign, and nothing is sent or lifted before they do.
Transcript
- Drinking Water Incident Management runs boil water and contamination incidents for water utilities.
- A burst main can leave thousands boiling water for days, while the lift waits on spreadsheets.
- Lumina's incident runs on one board, zone, samples, notices one clock.
- Each point shows its clean streak.
- Larkfield had coliforms on Friday, so it needs another round.
- Care homes, schools, and dialysis patients were reached within two hours.
- At 10.31, Larkfield's third clean sample arrives.
- The clear criteria tick green, and the lift notice is ready for approval.
- Helen and Samir sign public health agrees, and every channel goes out at once.
- 21 minutes from the last clean sample to the lift all logged.
- Built on Botminds: agents, data, screens, and governance on one platform.
Transcribed from the film’s narration. Captions are on the player.