Dormant Account & Escheatment Management demo
The owner's last real contact, proved event by event, and each state's clock run all year 1:32
What the demo shows
Deposit ops track dormancy by state, send due-diligence letters and file unclaimed property
Agents read every event on each account across today's core and the archived pre-conversion core and mark each one as owner contact or not under the owner's state's rule, date dormancy from the last real contact, assign the state and its rules, draft the due-diligence letter and alternate channels inside the state's window, stop the report the moment an owner answers, and build each state file tied to the general ledger. The Unclaimed Property Manager confirms dormancy dates and approves letter runs, reactivations and state files; the Deposit Operations Controller signs every remittance.
Transcript
- Dormant Account and Escheatment Management runs unclaimed property all year.
- Corvane reports to fifty-two jurisdictions, each with its own dormancy clock.
- A conversion can reset those clocks; here, over six thousand accounts.
- Checking 2290: the core calls it active, from a system stamp.
- The Contact agent finds the owner's last real contact: March 4, 2019.
- Interest postings, returned mail and conversion stamps don't count.
- Pennsylvania's three years ran out, so it is already reportable.
- The Outreach agent drafts the letter for Pennsylvania's mailing window.
- The manager confirms, and approves the run with 1,312 others.
- When owners answer, the report stops and a second person approves.
- Each state file ties to the ledger before the controller signs.
- Every call is audited; this year, owners who answered kept $9.3 million.
- Built on Botminds: agents, data, screens and governance on one platform.
The narration as written for the film. Captions are on the player.