WorkflowRegulatory Affairs

Commitments & Obligations Register

Post-marketing commitment tracking — every promise to a health authority, in the agency’s words, on one register

Every promise made to a health authority sits in one register with its exact words and page, and its owner hears 90 days before it falls due.

See one case, screen by screen ↓
demo7.4sfor four agents to read a new FDA supplement approval letter and find its three items
demo29opencommitments to 8 health authorities across 4 products, each traced to its page
target93%of milestones met on time this year, every date watched daily
target100%of register entries carry the agency’s exact words and page
The problem

Why commitments slip between the letter and the annual report

Every approval leaves a trail of promises: PMRs and PMCs in the FDA letter, specific obligations and RMP measures in the EU, conditions on a PMDA or Swissmedic approval, and the things the team agreed to in a Type B meeting or a question response. They arrive in different letters, in different markets, and are copied by hand into a spreadsheet — often reworded on the way.

Then the dates have to be watched. A supplement approval quietly revises an existing PMR. A study runs short of lots and cannot meet its date. Commitments come in with an acquired product and no owner. And once a year, 60 days after each approval anniversary, someone has to chase every owner, cross-check the register against the archive and the letters, and write a status line for each item.

estimated≈38hto compile one annual status table by hand
demo8agencieswhose letters, minutes and conditions feed one portfolio’s register
demo2of 4commitments inherited with an acquired product arrived with no functional owner
Where an annual status table’s hours goestimated
By hand38 days
With the solution6 days
  • Gathering status from owners14 → 2 d
  • Cross-checking the register, archive and letters12 → 1.5 d
  • Writing the explanations8 → 1.5 d
  • Review and fixes4 → 1 d

Estimated hours for one application’s status table, compiled by hand and drafted from the register — the working solution’s own estimate.

How it works

How a letter moves

Specialist agents read every letter, find and match each commitment, watch the dates and draft the status reports; the regulatory lead confirms and signs.

What comes in
Letters inLetters, minutes, responses · every agency, every market
Agents at work
Correspondence Readeragency, product, date
Then
Commitment Extractorexact words + page
Change & Duplicate Checkernew or a change
Then
Owner Routerproposes owners
Then
Deadline Monitorevery morning
Then
Status Reportercited drafts
A person decides
Regulatory leadconfirms each item and signs
What comes out
Signed register
Alerts from 90 days out
Annual status tables
One case, step by step

One FDA letter, from the mailbox to the annual report

On Oct 6 the FDA’s supplement approval for Veltrimab in Crohn’s disease (BLA 761412/S-008) lands in the regulatory mailbox. Here is what happens next, screen by screen, in the working solution.

  1. 01Morning, Oct 7

    Every date we owe, on one horizon

    Omar Haddad · Regulatory lead

    Omar opens the Horizon: 29 open commitments to 8 health authorities across 4 products, every milestone laid out by product for the next 12 months. The nearest clocks sit across the top — the 180-day progress report on TLX-301 is due in 7 days, the HMW species limits re-evaluation in 24. Six things wait for him.

    Needs you: “Sign 3 items from the Veltrimab S-008 letter — FDA supplement approval · 1 is a change to CMT-101.”

  2. 02One click

    The agents read the letter, page by page

    Correspondence Reader · Commitment Extractor

    Omar opens the new FDA letter. The Correspondence Reader records it as a supplement approval letter for Veltrimab, FDA, 3 pages. The Commitment Extractor finds 3 items with page anchors and sets a standing reminder aside; the Change & Duplicate Checker sees that one of them changes CMT-101; the Owner Router proposes owners. Each passage is highlighted in the letter as it is found.

    “Nothing enters the register until you sign.”

  3. 037.4 seconds later

    A new requirement, in the FDA’s own words

    Commitment Extractor

    The first item is PMR 4512-7, a deferred paediatric study under PREA: “Conduct a study to evaluate the pharmacokinetics, safety, and efficacy of Veltrimab in pediatric patients 6 to 17 years of age with moderately to severely active Crohn’s disease.” Page 2, 97 % confidence, with its three dates — final protocol 03/2027, study completion 06/2030, final report 12/2030 — and Dr. Maya Chen proposed as the functional owner.

    Agent limit: wording is copied exactly — never paraphrased — and every item carries its page.

  4. 04Same letter

    A change to a requirement we already hold

    Change & Duplicate Checker

    The letter says PMR 4512-1 “is revised as follows”. The checker matches it to CMT-101, the pregnancy exposure registry, and shows the difference: “women with ulcerative colitis” becomes “women with ulcerative colitis or Crohn’s disease”. The schedule is unchanged — final report 06/2032. Omar can apply it to CMT-101, add it as a new record, or reject it. The adverse experience reporting reminder (21 CFR 600.80 / 600.81) is marked as not a commitment, so nothing is added.

  5. 054 of 4 decided

    He decides each item, then signs

    Omar Haddad · Regulatory lead

    Omar confirms the paediatric study and the ADA assay commitment, applies the revised wording to CMT-101 and agrees the reminder adds nothing. He signs with his password and the meaning of the signature — “I approve these register entries”. Because one item changes an existing commitment, it also goes to Dana Okafor in compliance for countersignature; the original wording stays in the record history.

  6. 06Signed

    In the register, owners told, alerts set

    Owner Router

    CMT-113, CMT-101 and CMT-114 are updated in the register. Dr. Maya Chen, Claire Dubois and Lena Ortiz are notified as owners, and alerts are scheduled at 90, 60, 30 and 7 days before each milestone. Every agent step and every decision is written to the audit trail.

    “Signed and in the register. CMT-113 · CMT-101 · CMT-114 — owners notified, alerts scheduled at 90, 60, 30 and 7 days.”

  7. 07Drafted

    The Veltrimab annual status table, drafted and cited

    Status Reporter

    BLA 761412 reaches its approval anniversary on Oct 21, so the status report is due Dec 20 under 21 CFR 601.70. The Status Reporter writes one row for each of the 8 requirements and commitments — original and current schedule, the agency’s status category and a short explanation with its evidence. The two new items from S-008 go in as Pending. One does not fit: PMC 4512-6 is Delayed, with no revised date yet.

    Agent limit: Submitted is never written as fulfilled; a delayed item always carries a reason and a revised date.

  8. 08On the record

    A date that cannot be met, raised early

    Deadline Monitor

    PMC 4512-6 asks for the HMW species limits to be re-evaluated after 30 commercial lots, with the CBE-30 final report due Oct 31. Only 21 lots have been made; the 30th is planned for Feb 2027. On Oct 5 at 06:00 the Deadline Monitor compared Lena Ortiz’s internal targets with plan, saw three of them missed, and raised the slip on the record more than three weeks before the agency date.

    “The Oct 31 date cannot be met — a revised date and an explanation are needed in the annual report.”

  9. 09Request a new date

    The reason, drafted in the agency’s terms

    Omar Haddad · Regulatory lead

    Omar asks for a new date of May 31, 2027 and presses “Draft it for me”. The Deadline Monitor reads the progress and the cause of the slip; the Status Reporter writes the reason: demand for the 200 mg/mL presentation was lower than forecast, the 30th lot is scheduled for February 2027, and the revised final report submission is 05/2027. He signs and applies it, and it goes to Dana Okafor for countersignature.

    “Reported as Delayed with this explanation in the next annual status report; the agency is also told by letter now.”

  10. 10Any day

    How we are keeping up, across every agency

    Omar Haddad · Regulatory lead

    The dashboard shows what is owed and where the risk is: 31 open commitments after the S-008 letter, 93 % of milestones met on time this year (37 of 40), 12 due in the next 90 days with 3 at risk, and 31 letters read by the agents with 46 items found, each one signed.

Who it’s for

Built for everyone who owns a promise to an agency.

The same register, seen by the five people who keep it — what their year looked like, and what it looks like now.

OH
Omar HaddadRegulatory lead · post-approval commitments
Regulatory lead
Before
Copies commitments from each new letter into a tracker by hand and finds out about a slip when the owner does.
Now
Reads each letter with every item already found, matched and highlighted; confirms, edits or rejects, and signs once.
SP
Sam PatelRegulatory operations
Regulatory operations
Before
Spends the weeks before each annual report chasing owners for status and cross-checking letters.
Now
Reviews a status table drafted from the register, every explanation cited, before the regulatory lead signs.
PR
Priya RamanEU regulatory lead
EU regulatory lead
Before
Keeps specific obligations, Annex II conditions and the conditional MA renewal on her own calendar.
Now
Signs EU entries and changes in the same register — the SOB 002 date change from the CHMP outcome among them.
LO
Lena OrtizCMC owner of commitments
CMC owner
Before
Hears that an assay or stability commitment is late when regulatory asks why.
Now
Sees her internal targets against the agency date on each record, and the slip raised the day one is missed.
DO
Dana OkaforCompliance
Compliance
Before
Cannot tell which version of a commitment’s wording is the agency’s, or who changed a date.
Now
Countersigns every change to a date or scope, with the earlier version kept beside the current one.
Built on the engine

6 agents. Each with one job, and hard limits.

Specialist agents read every letter, find and match each commitment, watch the dates and draft the status reports; the regulatory lead confirms and signs.

Correspondence Reader

Reads every incoming letter, set of minutes and response, and works out the agency, document type, product, application number and letter date.

  • Never discards a page — every page is kept and searchable
  • Unknown document types go to a person
  • Translated copies keep a link to the original
Commitment Extractor

Finds every requirement, commitment, condition and promise — including “the sponsor agreed to” in minutes — and keeps the exact wording, the page, the legal basis and every date.

  • Wording is copied exactly — never paraphrased
  • Every item carries its page
  • An item without a date is flagged for a person to set one
Change & Duplicate Checker

Matches each item against the register: new, a change to an existing record with the wording and date differences, or a status event such as fulfilled or released.

  • Never overwrites a record — proposes the change for signature
  • The original wording and dates are always kept in history
Owner Router

Proposes the regulatory owner and the functional owner from the routing rules, and raises inherited records with no functional owner as a risk.

  • Owners are proposed — a person confirms
Deadline Monitor

Checks every open milestone and internal target every morning, alerts owners at the lead times, raises slips and escalates to the regulatory lead 30 days out when no draft or evidence exists.

  • An alert always names the record, the date and the owner
Status Reporter

Drafts annual-report status tables, 180-day progress reports and EU obligation updates from the register, with a citation for every status.

  • Submitted is never written as fulfilled
  • A delayed item always carries a reason and a revised date
  • Keeps the agency’s status words exactly
Regulatory lead

Confirms each item and signs. The agents propose; a named person decides.

Ask in plain words

Ask about any commitment, letter or deadline

Anyone on the team can ask in plain words — or tell it what to change. Answers come from the letters, minutes and responses behind the register, with the page each commitment came from.

What is due in the next 60 days?

Five milestones: the TLX-301 180-day progress report (Oct 14, Sam Patel), the HMW species limits re-evaluation (Oct 31, Lena Ortiz), the TGA extension of provisional registration (Nov 18, Sam Patel), the PMDA all-case use-results survey report (Nov 30, Claire Dubois) and the Swissmedic final CSR of CRV-401 (Nov 30, Dr. Maya Chen). The Talmirex progress report is the tightest — no draft yet.

Which commitments came with Nexarin from Halden?

Four, transferred on Sep 2 with the Halden Therapeutics acquisition. Two have no functional owner. The extractables and leachables study is due Dec 31 and has had no status since July.

Add a rule: alert me 120 days before any EU specific obligation

Done. Every EU specific obligation now alerts 120 days ahead as well as at the usual lead times (90, 60, 30 and 7 days). It applies to 3 open obligations today — Talmirex SOB 001, SOB 002 and Nexarin SOB 001. Alerts go to Priya Raman. The rule is on in Settings and in the audit trail.

Draft the Veltrimab annual status table

Starting it now. BLA 761412 reaches its approval anniversary on Oct 21, so the status report is due Dec 20, 2026 — 60 days later, under 21 CFR 601.70. The Status Reporter writes one row per requirement and commitment with the agency’s status words and the evidence. One item will need a decision: the HMW limits re-evaluation cannot meet Oct 31.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

The horizonEvery milestone owed, by product and market, with the nearest clocks, new letters and what needs the regulatory lead today.
Agents reading a letterEach step runs in view while the passages are highlighted in the letter: classified, items found, matched against the register, owners proposed.
What the letter asks forEach item in the agency’s exact words, with its page, type, legal basis, schedule, proposed owners and confidence.
A change to an existing recordThe wording before and after, side by side, with the choice to apply it, add it as new or reject it.
Sign and update the registerEvery decision listed, the meaning of the signature and the password — and the countersignature a change needs.
Signed and in the registerThe new and changed records named, owners notified and alerts scheduled at 90, 60, 30 and 7 days.
The registerEvery requirement, commitment, obligation, condition and promise, filterable by type, product, agency, status, owner and due date.
A commitment and its historyThe current wording with its source page, the schedule as agreed with the agency, and the earlier version kept beside it.
A slip, raised earlyInternal targets against the agency date, with the Deadline Monitor’s warning that the date cannot be met.
Request a new dateThe reason drafted in the agency’s terms, and how the new date will be reported, before it is signed.
Annual status tableOne row per postmarketing requirement and commitment — schedules, status category and a cited explanation.
The dashboardOpen commitments, milestones met on time, what falls due by quarter and status by agency.
Your rulesAlert lead times, internal slips, escalation and who signs what — each a setting saved to the audit trail.
Governance

Built for regulated work: the agency’s words, signed, on the record.

The agency’s words, to the pageEvery entry keeps the wording exactly as the agency wrote it, with the letter and page it came from. Titles can change; the wording never does — and that rule cannot be switched off.
Agents propose, a named person signsNothing enters the register until the regulatory lead decides each item and signs with a password and the meaning of the signature, recorded together.
Changes need a reason and two signaturesA change to a date or scope carries its reason, is signed by the regulatory lead and countersigned by compliance. The original wording and every earlier version stay in the record history.
Closed only on the agency’s wordA commitment closes only when the agency confirms fulfilment. “Submitted” is never treated as done, in the register or in a status table.
Every step on the audit trailEach agent step, each decision, each signature and each change to an alert or rule is recorded with who, what and when.
Your registrations system stays the recordThe register is a working tool for the team. The registrations system stays the record of submission.
Configuration

Your rules for alerts, signatures and routing

Lead times, who signs what, and who owns which kind of commitment are settings — changed in a click and saved to the audit trail.

SettingDefaultChoose from
Owners are alerted before each milestone90 · 60 · 30 · 7 days120 · 90 · 60 · 30 · 7 days
Raise a slip the day an internal target is missedOnOn · Off
Escalate to the regulatory lead30 days out with no draft or evidenceOn · Off
Weekly digest to ownersMonday 08:00On · Off
Who signs new commitments from lettersOmar HaddadOmar Haddad · Priya Raman · Dana Okafor · Sam Patel
Changes to dates or scopeOmar Haddad + Dana OkaforOmar Haddad + Dana Okafor · Omar Haddad · Priya Raman · Dana Okafor · Sam Patel
EU obligations and renewalsPriya RamanOmar Haddad · Priya Raman · Dana Okafor · Sam Patel
Routing rules7 rulesEach on or off — e.g. stability, assays and specifications → Lena Ortiz
Connections

Reads from where your letters already are

Regulatory mailboxread every 15 minutes
Registrations archive (RIM)correspondence and approvals, nightly
Document repositorymeeting minutes and question responses
Affiliate uploadslocal approvals and translations
Study progressinternal milestones checked against plan
Word and Excelstatus sections and the register, exported with citations
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
93%
of milestones met on time this year, every date watched daily
Met on time
of the milestones due this year
estimated
6h
to compile one annual status table, drafted and cited from the register
By hand≈ 38 h
With agents≈ 6 h
target
100%
of register entries carry the agency’s exact words and page
entries cited to the page

“demo” = seen in the working solution, on its sample portfolio data · “target” = the design goal, measured in the live solution · “estimated” = the solution’s own estimate before deployment. Regulatory references: 21 CFR 314.81(b)(2)(vii) and 601.70 (annual status reports) · EU post-authorisation measures. People, products and companies named on this page are characters in the working solution.

Questions

What regulatory teams ask us.

What is a post-marketing commitment tracker?

A single register of everything a company owes health authorities after approval — postmarketing requirements and commitments, EU specific obligations and RMP measures, local conditions and promises made in meetings — with the schedule, owners and status of each. The Commitments & Obligations Register builds and keeps it from the letters themselves, with the agency’s exact words and page on every entry.

How does it find commitments in approval letters and meeting minutes?

The Commitment Extractor reads each letter, set of minutes or question response and finds every sentence that creates an obligation, including promises such as “the sponsor agreed to”. It copies the wording exactly, records the type, legal basis, market, dates and page, and marks standing reminders as not a commitment.

Does it change the register on its own?

No. The agents propose; the regulatory lead confirms, edits or rejects each item and signs before anything enters the register. A change to a date or scope needs a reason and a countersignature from compliance, and the earlier version stays in the record history.

Can it draft the FDA annual status report?

Yes. For each application it drafts the status of every postmarketing requirement and commitment, due 60 days after the approval anniversary under 21 CFR 314.81(b)(2)(vii) and 601.70 — original and current schedule, the agency’s status category and a cited explanation. Regulatory operations reviews it and the regulatory lead signs. It also drafts 180-day progress reports and EU obligation updates.

Does it handle EU specific obligations and other markets?

Yes. The register holds EU obligations and measures (SOB, ANX, MEA, REC and conditional MA renewals) and local conditions from agencies such as PMDA, Health Canada, Swissmedic, TGA, MHRA and ANVISA. When a date has to move, it says how: for the EU, tell EMA and the rapporteur in writing before the due date.

When is a commitment closed?

Only when the agency confirms fulfilment. A submitted final report moves the item to Submitted. When the agency’s fulfilment letter arrives, the agents read it like any other letter and propose the status change, and the regulatory lead applies and signs it.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements and documents — your approval letters, minutes, responses and routing rules — and it goes live once every quality gate has passed. We will walk you through it on your own letters first.

Do people stay in control?

Yes. Every register entry is confirmed and signed by a named person, owners are proposed and then confirmed, and the agents cannot close a commitment or overwrite a record. Every step and decision is on the audit trail.

See it on
your approval letters.

We’ll run the Commitments & Obligations Register on a sample of your own approval letters, minutes and responses.