- Before
- Reads all 312 pages of a record to find the dozen that matter, and lines up times across pages by hand.
- Now
- Opens the exceptions, each with its page and the rule beside it, decides each one, spot-checks the clean pages and signs.
One batch record, from scan to signed review
CR26-1108 — 312 paper pages for a batch of Corventa 20 mg film-coated tablets made at Plant 2, Westbrook, with a release target of Oct 9. Here is its review, screen by screen, in the working solution.
- 01Morning
From pages to the few that need her
Dana Okafor · QA batch record reviewerDana opens the review bench for three plants: 2,115 pages read on six records, 34,589 entries checked, 22 exceptions raised, 15 that need her — 2 of them critical. Each record is drawn as one bar per page, with a mark wherever there is an exception.
“You open 1 page in 85 · Clean pages spot-checked at 2 %”
- 0207:40
A new record arrives, and six agents read it
Record intake & page readerCR26-1109 came in from the Plant 2 scan station: 304 of 304 pages of the issued copy present. The agents read 41 handwritten pages with 0 illegible boxes, extract 4,270 entries, check 188 master-record steps and 14 hold times, and list 4 exceptions — the first a final blend time of 12 minutes against 15 ± 1 min. 300 pages come out clean.
“Six agents read every page before you open it.”
- 03Critical
A hold time no single page shows
Cross-page reconcilerOn CR26-1108, granulation ended on Oct 1 at 21:40 (page 58) and drying started on Oct 2 at 23:55 (page 81): the wet granule was held 26 h 15 min. Step 6.4 of master batch record MBR-CRV-020 v7.2 allows 24 hours and calls hold time a critical process parameter. The drying page records “N/A” for a deviation, so none was raised. Both pages sit side by side, with the calculation between them.
Suggested: raise a deviation — “Dissolution and bioburden impact must be assessed before disposition.”
- 04One click
The deviation, drafted from the record
Dana Okafor · QA batch record reviewerThe exception writer has pre-filled DEV-26-0631: batch, title, the evidence on p.58 → p.81 and master record step 6.4, classification “Critical — CPP outside limit”, owner Sam Patel in production with Dana for QA, batch on hold. Dana checks it and raises it; because it is critical, Omar Haddad, the QA operations lead, second-signs.
- 05Next exception
A weighing with no second person
Signature & GDP checkerPage 21: the API was weighed at 12.004 kg, inside 12.000 ± 0.010 kg, but the “Checked by” box is empty — and the master record makes this a second-person verification. The suggestion is a production query, not a signature.
“A check cannot be signed afterwards — if nobody witnessed it, raise a deviation instead.”
- 06Across pages
Quantities and times that disagree
Cross-page reconcilerStep 6.3 on page 52 records 41.6 kg of purified water for the binder; the material reconciliation on page 298 shows 46.1 kg used and nothing returned — 4.5 kg apart. Coating spray on page 181 started at 13:10, while compression on page 174 ended at 14:25. Loss on drying of 2.9 % was re-dried to 1.8 % as step 7.6 allows, so Dana accepts that one with a reason.
- 07Decided
One correction list to production
Dana Okafor · QA batch record reviewerNine exceptions decided: one deviation, one accepted, seven corrections — the missing check, the water quantity, the coating time, an overwritten tablet weight, a blank line clearance field, a yield recorded as 98.4 % that the entries give as 96.1 %, and a late entry not marked. They go to Sam Patel, production supervisor at Westbrook, on one list, due Oct 8 at 16:00.
“Rescan only the corrected pages — the agents re-read those pages.”
- 08Pages back
Only the corrected pages are read again
Sam Patel · Production supervisorSam returns 9 rescanned pages. The page reader matches them to the issued copy, the entry extractor reads the 7 corrected entries with the originals still legible, the GDP checker confirms each one is initialled, dated and has a reason, and the reconciler confirms times, quantities and yields are consistent.
- 09Before signing
Proof that clean pages are clean
Dana Okafor · QA batch record reviewerDana opens a random 2 % sample of the 300 clean pages — 6 pages, every entry already checked by the agents. If she finds something, “I found something” raises it as an exception and logs a miss against the validation, and the validation lead is notified. This time: clean.
- 10Signed · Oct 7, 09:45
The review, signed and sent to disposition
Dana Okafor · QA batch record reviewerThe summary reads: 9 decided — 1 deviation, 7 corrected, 1 accepted; 300 clean pages, 6 spot-checked, no misses; DEV-26-0631 open. Dana signs with her password and the meaning “Production record review complete — 21 CFR 211.192”, and the record goes to Dr. Maya Chen, Qualified Person, with the deviation attached.
“Your name, the time and the meaning are bound to this record and shown on every copy. Agents cannot sign.”