Asset Service History Search demo

Know what was done here before you open the box. 1:15

What the demo shows

A search solution for field technicians that answers questions on any asset's past jobs.

The technician scans the tag on a ring main unit, pump or valve and gets that asset's life story: every install, fault, repair, test and part on one timeline, with past crews' notes. Agents find the repeat pattern, rank the likely causes, show which fixes held, check parts against the van and list known hazards, every line cited; the technician decides.

Transcript

  1. Asset Service History Search answers questions on any asset's past jobs for field technicians.
  2. One field job and four need a second visit, often because nobody saw its history.
  3. At Calder Road, Tomas scans the tag on our MU-4471.
  4. Agents read 17 years of jobs, crew notes, and tests into its life story.
  5. The pattern, three earthfall trips, all in summer on one cable box.
  6. The 2024 crew wrote the fix, replaced the cable box gland.
  7. Nobody did. An agent reserves the gland at the depot for his crew lead to approve.
  8. Piper lists the hazards from past visits, each with its record.
  9. He signs his clothes out, and it joins the asset story, so the next crew knows first.
  10. Built on Botminds: agents, data, screens, and governance on one platform.

Transcribed from the film’s narration. Captions are on the player.