SearchFleet, Leasing & Asset Management

Aircraft Records Management

Aircraft records management that answers in one sentence, with the page a lessor will accept

Records answered in seconds, each with the page a lessor will accept.

See one case, screen by screen ↓
demo61,240pagesof one 787-9's records read and searchable: 53 scanned boxes, the M&E system and the electronic tech log, 4,118 pages handwritten
demo3.4sto the cited answer on the last C-check: the release on top, three pages agreeing
demo93.5%of 1,284 questions this week answered with a page; the rest asked back or said "not in the records"
target100%of answers carry their page and a validity check before a lessor sees them
In short

What is Aircraft Records Management?

Aircraft Records Management is aircraft records management software that lets lease, records and planning teams ask anything across an aircraft's scanned and digital records and get the answer in one sentence with its source page. Seven AI agents read the pages and handwriting, ask back when a question could mean two things, check each cited page is a valid record and say plainly when the records do not hold the answer. People confirm doubtful readings, approve corrections and sign every lessor pack.

How to choose AI for airlines: a buyer's guide to agentic AI solutions →

Updated

The problem

Why aircraft records management still means searching boxes

A ten-year-old widebody's aircraft maintenance records fill 50-plus boxes and tens of thousands of pages: tech log pages, heavy-check work packages, non-routine cards, FAA Form 8130-3 tags, Form 337s, weighing reports, AD status and LLP sheets. Much of it is scanned and some of it is handwritten, and under 14 CFR 121.380 the status records must be kept and transferred with the aircraft when it is sold. Every lessor review, audit, back-to-birth trace and AOG part-history check starts with a records specialist working out which record type holds the answer, searching the M&E system and the box index, and reading PDFs page by page.

Then the pages are copied into an email or a lessor portal with a covering note, and the lease manager checks them before they go. Mistakes surface late: a page filed under the wrong tail, a misread number, an answer sent without its source. When one is fixed in the archive by hand, nobody knows which earlier answers or lessor packs used the bad page. On a lease return, missing or incomplete records are among the most common causes of dispute and delay.

typical$4.5Mtypical overspend on a poorly managed widebody lease return, $2M on a narrowbody
typical120man-daysof records and technical work for a first-lease narrowbody return, at least
Where the hours go on one records questionestimated
By hand5.5 days
With the solution0.5 days
  • Working out which record type and box holds it0.5 → 0 d
  • Searching the M&E system and the box index1.5 → 0.1 d
  • Reading scanned pages and handwriting2 → 0.1 d
  • Checking the page against the status records0.5 → 0.1 d
  • Packing the pages for the lessor and getting sign-off1 → 0.3 d

Estimated split for a typical lessor or audit records question on a scanned widebody records set, by hand and with the solution.

How it works

How a question becomes a page

Seven agents answer from the pages, ask back, read handwriting and catch bad pages; people confirm, correct and sign.

What comes in
Records in61,240 pages · 55 boxes, M&E system, electronic tech log
Agents at work
Reading agentscans and handwriting
Then
Clarify agenttwo meanings?
Records agentanswer and page stack
Then
Second readersentence and validity
Fleet agentevery tail
Then
Flag agentcause and recall
Share agentlessor pack
A person decides
Lease Technical Manager · Records Specialistsign packs; confirm readings and corrections
What comes out
Answers with their pages
Corrections recalled
Signed lessor packs
One case, step by step

One lessor question, answered from the records with its page

N806CV is a Corvane Airways Boeing 787-9, MSN 38217, leased from Aldermoor Aviation Capital and due back on June 30, 2027 — 258 days away. Its records are 61,240 pages across 55 boxes and the digital systems, with two boxes not scanned yet. Here is one Thursday morning, screen by screen, in the working solution.

  1. 0109:12 MT

    What the agents found overnight, and what needs a person

    Graham Pike · Lease Technical Manager

    Graham's day opens on what needs him. Overnight the Reading agent read 1,940 new pages for N806CV and sent 41 words to a person. Aldermoor's question LQ-12, evidence for AD 2023-08-12, is due October 19 with its reply drafted, and SH-40, the landing gear 8130-3s, waits for his signature.

    “Ask me about any item; I answer with the page and can open it for you.”

  2. 023.4 seconds

    “When was the last C-check on N806CV and who released it?”

    Records agent

    Aldermoor's pre-return review asks for the last heavy check, so Graham asks in plain words. One sentence comes back: the C4 was completed on March 11, 2024 at the Corvane DEN hangar and released to service by inspector Rafael Okafor, certificate 3482917, under work package WP-C4-806-24. Beside it sits a fanned stack of three pages, the airworthiness release on top with the line highlighted; confidence 0.97, three pages agree.

    “C5 falls due March 11, 2027, before the lease return on June 30, 2027.”

  3. 03One click

    The page itself, checked as a valid record

    Second reader

    Box 31 · page 112 opens full size, read at 0.98 confidence. The Second reader has ticked what makes it a valid maintenance record under 14 CFR 43.9: the description of work, the completion date of 11 MAR 2024 at 22:40 MT, R. Okafor's signature, certificate 3482917 with its type, and the return-to-service statement under 14 CFR 121.709.

    A release missing its certificate number or type is called out beside the answer.

  4. 04Share with the lessor

    A lessor pack built in seconds — and held for a signature

    Share agent

    Graham shares the answer. The Share agent builds pack SH-41: the answer and its 3 pages with an index. It removes internal notes, so 2 notes and the confidence line stay inside Corvane, and confirms that lease clause 22.3 gives Aldermoor access to records. Graham picks the reason, Pre-return records review, and signs.

    “Waiting for your signature — nothing is sent until you sign.”

  5. 05At the lessor

    The lessor sees signed packs only, and can ask back

    Hannah Lindqvist · Aldermoor technical representative

    Hannah's view shows only what Corvane has signed for N806CV, such as SH-39, the back-to-birth engine LLP sheets for ESN 956-412 and 956-418 (46 pages), and SH-38, AD status at October 1, 2026. Each pack carries the answer, its pages and the signer. Her follow-up, such as the 8130-3 for the LH MLG unit installed in 2018, is answered from the same records and signed by Corvane.

  6. 06Asked back

    “The left main gear” could mean two things

    Clarify agent

    Asked for the last repair on the left main gear, the agent does not guess. It offers the gear leg and truck (NRC-0148, corrosion repair, February 22, 2024, Box 32) or the wheels and brakes (#3 brake replaced September 28, 2026, electronic tech log). Picking the leg returns the corrosion blend on the LH MLG truck beam, depth 0.012 in, within repair manual limits, on gear S/N AGS-4417, overhauled by Arden Gear Services in 2018.

    The Clarify agent asks at most one question back and never picks for the person.

  7. 07Handwriting

    A 2019 tech log entry, with its doubt shown

    Reading agent

    Asked what the mechanic wrote about the #2 engine oil leak in May 2019, the agent answers from Box 17 · page 244: D. Marsh, certificate 3307751, found a loose B-nut at the IDG cooler supply line, retorqued it per AMM 79-21-00, leak-checked it and added 2 quarts. Confidence is 0.83, and the two uncertain words are underlined: “IDG” at 0.62 and “2” at 0.78.

    “Two words were read with doubt … They wait for a person in R-5521 and R-5522.”

  8. 08Confirmed

    A person confirms the word, and every answer uses it

    Marisol Ortega · Technical Records Specialist

    In the reading queue Marisol sees the choices the Reading agent weighed — IDG 0.62, 1DG 0.21, IDC 0.11 — and the context it used: the next line names AMM 79-21-00, and “IDG cooler” appears on 31 other 787 tech log pages. Four answers use this page. She can ask the Reading agent about the line first — “I was 0.62 sure of this word. Ask me why, or open the page and decide.” — and nothing changes until she does. She confirms the reading, or marks the page illegible and requests a rescan.

  9. 09Not in the records

    No 2025 weight and balance report — and where it looked

    Records agent

    Asked for a 2025 weight and balance report, the agent says plainly that the records hold none. The latest weighing is November 4, 2022, and it says the next is due November 4, 2026 — in 20 days, a return finding if missed. It lists what it searched: 77 weight and balance pages, 22,150 check-package pages, 7,857 tech log pages, 12,310 electronic records, and boxes 54–55 not scanned.

    One click sends it to the records team, or watches the question until new records change the answer.

  10. 10Flagged

    A flagged answer: the cause found, a fix proposed, every past use listed

    Flag agent

    Tomasz Weller flagged an answer on N812CV's APU starter generator: it was changed again in June 2023. The Flag agent re-ran the question and found the cause — Box 47 · page 19 had been read as tail N812CY, so it was filed under no aircraft. It proposes re-filing the page (corrected answer: June 6, 2023, S/N SG-13362, confidence 0.96) and lists the earlier answers Q-90244 and Q-90187 and the lessor pack SH-35 that used the wrong result.

    The Flag agent never changes the archive; a Records Specialist approves, and everyone who relied on the answer is told.

Who it’s for

Built for everyone who answers for an aircraft's records.

The same records, seen by the five people in technical records management, leasing and planning who ask, read, decide and sign — what their week looked like, and what it looks like now.

GP
Graham PikeLease Technical Manager, Fleet & Asset Management
Lease Technical Manager
Before
Runs the N806CV return to Aldermoor and answers the lessor's records questions by waiting for someone to search the boxes. “If I can show the lessor the page, the argument is over.”
Now
Asks in plain words, gets the sentence and the page stack, and signs a lessor pack the Share agent has already built and checked against the lease.
MO
Marisol OrtegaTechnical Records Specialist, DEN
Technical Records Specialist
Before
Reads boxes and handwriting by hand, fixes misfiled pages in the archive and can't tell who used them. “I don't mind the agent reading the boxes, as long as it shows me the words it wasn't sure of.”
Now
Confirms the words the Reading agent doubted, decides flagged answers with the cause already found, and prepares lessor packs.
TW
Tomasz WellerMaintenance Planner, 787 fleet
Maintenance Planner
Before
Checks component history before planning a check or during an AOG, and gets a search result list. “I need the last time it was touched, not a search result list.”
Now
Gets the last time a part was touched, with the page; when his question could mean two things, the agent asks back first. A wrong answer is one flag away.
HL
Hannah LindqvistTechnical Representative, Aldermoor Aviation Capital
Lessor technical representative
Before
Reviews the lessee's records before return and asks for boxes. “Give me the release certificate, not a summary of it.”
Now
Sees only the packs Corvane has signed for her aircraft, each with its pages and signer, and asks follow-ups that come back answered from the same records.
RC
Renee CallowayManager, Technical Records · owns settings and roles
Manager, Technical Records
Before
Answers for every correction and every misread page. “Every correction signed, and every answer that used the wrong page found.”
Now
Sets the confidence thresholds, rules, roles and response times once; every correction is signed and every affected answer and pack is listed.
Built on the engine

7 agents. Each with one job, and hard limits.

Seven agents answer from the pages, ask back, read handwriting and catch bad pages; people confirm, correct and sign.

Records agent

Plans the search from the question, finds the pages, writes a one-sentence answer and stacks the pages behind it, best first with the line highlighted, and states how sure it is.

  • Never answers without a page and never guesses a date or a name
  • Below 0.85 it asks back or says the records do not hold it
Clarify agent

Spots questions with two meanings — the gear leg and truck, or the wheels and brakes — and asks back, showing what each would return.

  • Asks at most one question back
  • Never picks for the person
Reading agent

Reads scans and handwriting, classifies each page by record type and ties it to its aircraft, date, box and work package, showing the alternatives for every word it doubts.

  • Never changes a word
  • Words read below 0.90 go to a Records Specialist
Second reader

Checks every sentence against its page, and that the page is a valid record: description, date, signature, certificate number and type (14 CFR 43.9).

  • Removes any sentence its page does not support
  • Cannot approve anything
Fleet agent

Runs one question across many aircraft and assembles one answer per tail, each from that tail's own records with its page.

  • Never mixes pages between tails
  • Reports tails whose boxes are not scanned yet as “cannot be sure”
Flag agent

Re-runs a flagged answer, finds the cause, proposes a fix and lists every earlier answer and lessor pack that used the bad page.

  • Never changes the archive
  • A Records Specialist approves, edits or rejects the fix
Share agent

Builds the lessor pack — the answer, its pages and an ATA Spec 2500 index — removes internal notes, checks the lease's records clause and drafts replies to the lessor's questions.

  • Never sends anything
  • The Lease Technical Manager signs every pack and reply
Lease Technical Manager · Records Specialist

Sign every pack; confirm every doubtful reading. The agents propose; a named person decides.

Ask in plain words

Ask about any aircraft's records, in plain words

Ask about any aircraft, page, flag or lessor pack, or tell the agents what to check. Every answer points to its source and can open the screen.

What does Aldermoor still need from us on N806CV?

Two things. LQ-12, evidence for AD 2023-08-12, is due October 19; the Share agent drafted the reply with 3 pages and it waits for your signature. SH-40, the landing gear 8130-3s, was prepared by Marisol Ortega this morning and also waits for you. C5 falls due March 11, 2027, before the June 30, 2027 return.

Which pages on N806CV wait for a person?

368 pages on N806CV (2,940 across the fleet). The oldest are R-5521 and R-5522: the May 14, 2019 #2 engine oil leak entry, where "IDG" was read at 0.62 and the quantity at 0.78. Four answers already use that page.

Re-check every answer that used Box 47 page 19

Box 47 · page 19 was read as N812CY, so it was never searched for N812CV. Two answers and one lessor pack missed it: Q-90244, Q-90187 and SH-35 to Brightwater. The fix waits for a Records Specialist in F-118.

Will boxes 54 and 55 change any answer?

Boxes 54 and 55 hold the 2019 #2 engine shop visit and arrive October 19. Seven answers about that engine say "boxes 54–55 not scanned"; Q-90311 is watched by you, so you will be told if its answer changes when they are read.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

TodayThe records team's morning: questions this week, answers with a page, readings to confirm, open flags, what needs a person and what the agents did since yesterday afternoon.
Ask the recordsAircraft records search in plain words: a one-sentence answer on the last C-check with its fanned page stack, the airworthiness release on top, confidence and the Second reader's validity ticks.
How I answeredEach step behind the answer: the search planned, the index searched, the pages read with their confidence, the best page ranked first and the 14 CFR 43.9 check.
The source pageThe scanned airworthiness release full size, its reading confidence and the valid-record checks: description of work, completion date, signature, certificate number and type, return-to-service statement.
The work packageC4 check package WP-C4-806-24: 1,284 routine and 212 non-routine task cards and 14 engineering orders, searchable by card, ATA or text, each with its box and page.
Asked backWhen a question could mean two things the Clarify agent shows both — gear leg and truck, or wheels and brakes — and answers the one chosen, with its pages.
Handwritten logbook, read by AIA handwritten 2019 tech log entry read by the Reading agent and answered with its page, the two uncertain words underlined and sent to a Records Specialist to confirm.
Not in the recordsNo 2025 weight and balance report: the latest weighing with its page, and every record type, page count and unscanned box the agent searched.
Share with the lessorThe Share agent builds the lessor pack, removes internal notes and checks the lease records clause; nothing is sent until the Lease Technical Manager signs with a reason.
The lessor's viewThe lessor's technical representative sees only signed packs for its aircraft — LLP sheets, AD status — and asks follow-ups answered from the same records.
Readings to confirmHandwritten logbook words the Reading agent doubted, least sure first: the alternatives with their scores, the context it used, how many answers use the page, a box to ask the agent why, confirm or request a rescan.
Flagged answersA flagged answer re-run by the Flag agent: the misread tail found, the fix proposed with its page, and the earlier answers and lessor pack that used the wrong result.
Ask across the fleetAircraft records search across the fleet: one question run on 34 787-9s, each tail answered from its own records with its page; the tail with a box not scanned is marked “cannot be sure”.
Governance

Built for aircraft records management: every sentence on its page, every pack signed.

Every sentence on a pageEvery sentence in an answer cites a page in the records, or the answer says “not in the records” and lists every record type, box and page count it searched, and the boxes not scanned yet.
Cited pages checked as valid recordsThe Second reader checks each cited page for a description of work, date, signature, certificate number and type (14 CFR 43.9) before the answer is shown; a record missing one of them is called out beside the answer.
People confirm doubtful handwritingWords the Reading agent reads below 0.90 wait for a Records Specialist, with the alternatives and the context the agent used. Every later answer that uses the page uses the confirmed reading.
The archive changes only with a signatureThe agents never change the archive. A misfiled or misread page is re-filed only after a Records Specialist approves the fix with a reason code, and everyone who relied on an affected answer or pack is told.
Nothing reaches a lessor unsignedThe Share agent builds packs and drafts replies but never sends. The Lease Technical Manager signs with a reason; internal notes stay inside the airline; a lessor sees only signed packs for its own aircraft.
Every step on the audit trailEvery question, answer, reading, correction, share and setting change is on the audit trail, by person and by agent. Settings are saved as versions, and the trail and its evidence export for an auditor.
Configuration

Your records manual, not ours

The Records Manager owns the thresholds, rules and response times the agents work to. Every change is saved as a new version and logged.

SettingDefaultChoose from
Answer confidence0.85Slider from 0.50 to 0.99 — below it the agent asks back or says the records do not hold it
Handwriting confirmation0.90Slider from 0.50 to 0.99 — words read below it go to a Records Specialist
Ask back when two meanings are within0.10Slider from 0.02 to 0.30
Fleet question limit120 aircraft10 to 300 aircraft, in steps of 10
Lessors see only signed packs for their own aircraftOn · requiredRequired by the records manual; cannot be turned off
A misfiled page is re-filed only after a Records Specialist approvesOnOn · Off
Time to answer a flag24 hours24 hours · 1 business day · 4 hours
Time to answer a lessor question3 business days (clause 22.4)3 business days · 1 business day · 4 hours
Connections

Works with the records systems you already keep

M&E systemstatus records kept under 14 CFR 121.380: check history, AD status, LLP, components
Scanned-image archivebox scans from the records vendor — tech log, check packages, non-routine cards, 8130-3 tags, Form 337s
Electronic tech logentries since 2021
Lessor portalsigned packs and lessor questions, each lessor limited to its own aircraft
Company directoryroles for the 95 people who use it, set from the directory
Scanning vendornew boxes and rescan requests for faded pages
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

typical
$4.5M
typical overspend on a poorly managed widebody return; records are the most cited dispute
Narrowbody$2M
Widebody$4.5M
target
100%
of answers carry their page and a validity check before a lessor sees them
Every sentence on its page
or "not in the records"
target
3.6s
median to a cited answer, instead of hours of box and PDF searching
Beforehours
With agents3.6 s

“demo” = seen in the working solution, on its sample records · “target” = the design goal, measured in the live solution · “estimated” = our estimate · “typical” = published figures (IBA, Revisiting redeliveries — about $2M per narrowbody and $4.5M per widebody overspent on a poorly managed return, at least 120 man-days of records and technical work per first-lease narrowbody return; Acumen on missing and incomplete records as a common cause of lease return disputes; 14 CFR 121.380, 43.9 and 121.709 via eCFR). People, airlines, lessors, shops, aircraft, serial numbers and pages named on this page are fictional — characters and sample data in the working solution.

Questions

What lease and records teams ask about aircraft records management.

What is Aircraft Records Management?

Aircraft Records Management is aircraft records management software that lets lease, records and planning teams ask anything across an aircraft's scanned and digital records and get the answer in one sentence with its source page. Seven AI agents read the pages and handwriting, ask back when a question could mean two things, check each cited page is a valid record and say plainly when the records do not hold the answer. People confirm doubtful readings, approve corrections and sign every lessor pack.

How do you search scanned aircraft records and handwritten logbooks?

You type a question about one aircraft in plain words. The Records agent plans the search across the scanned boxes and the digital aircraft records — the M&E status records and the electronic tech log — and answers with a stack of the pages it came from, the best page on top with the line highlighted. Handwritten pages show their transcript with each uncertain word underlined, and words read below 0.90 go to a Records Specialist to confirm.

What happens when the records don't hold the answer?

The agent says “not in the records” instead of guessing, and lists what it searched: each record type with its page count, and the boxes not scanned yet. You can send the question to the records team or watch it, so you are told when new records change the answer.

Does it check that a cited page is a valid maintenance record?

Yes. The Second reader checks every sentence against its page and that the page carries a description of work, a date, a signature, and a certificate number and type, as 14 CFR 43.9 sets out. A release missing its certificate number or type is called out beside the answer, and the person asking can flag it.

How do you prepare aircraft records for a lease return?

Lease return records are answered one question at a time, and any answer becomes a lessor pack in one click: the Share agent adds the pages and an ATA Spec 2500 index, removes internal notes and checks the lease's records clause. The Lease Technical Manager signs with a reason before anything leaves. The lessor sees only signed packs for its own aircraft, and its follow-up questions come back as drafted replies to approve.

What happens when an answer is wrong?

Anyone can flag it with a reason. The Flag agent re-runs the question, finds the cause — such as a page read under the wrong tail — proposes a fix and lists every earlier answer and lessor pack that used the bad page. A Records Specialist approves, edits or rejects the fix, and the people who relied on the answer are told.

Do people stay in control of the records?

Yes. The agents never change the archive and never send anything to a lessor. Records Specialists confirm readings and approve corrections, the Lease Technical Manager signs every pack and reply, and the Records Manager owns the thresholds, rules and roles. Every step is on the audit trail.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements and documents — your records manual, your box index and a sample of one aircraft's records — and it goes live once every quality gate has passed. We will show it to you on your own records first.

See it on
your own records.

We'll run Aircraft Records Management on the scanned records of one of your own aircraft.