- Before
- Worked out what still blocked acceptance herself, finding by finding, and looked up the clause that made each one the manufacturer's to fix, across a portal, e-mail and paper.
- Now
- Opens a punch list where every manufacturer reply already has a cited answer drafted. She approves, edits or rejects each one, and signs only when the gate is clear.
One aircraft pre-delivery inspection, from punch list to signed acceptance
Corvane Airways' new 787-9 N845CV is at the Charleston delivery center (CHS). The ground inspection ran October 12–13, the customer acceptance flight flew 3.4 hours on October 14, and signature is planned for Monday, October 19 at 09:00. Here is how this aircraft delivery inspection runs, and how the acceptance lead works with the agents, screen by screen, in the working solution.
- 01Thursday, 08:10 ET
The morning starts with what needs her
Elena Marsh · Technical Acceptance LeadSeven findings need Elena, three block acceptance, the signature is four days away and 60 of 64 delivery records agree. Overnight the manufacturer answered 11 findings, the reply agent drafted 7 answers, and the records agent cross-checked every record. The delivery agent's briefing sums it up, and she can ask it anything.
Delivery agent: “Signature on Monday holds if the ELT certificate arrives by Friday noon.”
- 02The punch list
A delivery punch list that reads as a conversation
Elena Marsh · Technical Acceptance LeadN845CV has 47 findings — 39 from the ground inspection, 8 from the acceptance flight. The three blockers stay pinned at the top, each with the plain reason it blocks. Under F-07, a 140 mm scratch through the primer on flap track fairing 2L, sit Jorge Alvarado's note and photo, the manufacturer's reply and the contract agent's suggested answer, with the check agent agreeing. Beside the list, the signature shows locked.
Manufacturer: “Within SRM 57-53-01 allowable damage limits. We propose a touch-up kit, applied by Corvane after delivery at DEN.”
- 03One click on a citation
The clause, quoted, not paraphrased
Contract agentEach numbered citation opens its source. Detail Specification §25-21, page 214, says damage that penetrates the topcoat or primer is refinished before delivery. The repair manual section the manufacturer cites says itself that it covers the laminate's structural integrity, not finish. The suggested answer asks for a refinish; accepting the kit would leave about $11,800 of paint work at DEN.
The contract agent never paraphrases a clause without quoting it.
- 04Row 31 left
“Refer it to the seat supplier” — the agent shows why not
Hannah Cole · Delivery InspectorHannah found wire bundle W5312 rubbing on a seat-track fitting at STA 1386, jacket worn through over 18 mm, no clamp. The manufacturer answered that the seats are buyer-furnished. The contract agent agrees the seats are BFE, but the wiring list shows W5312 is supplied and installed by the seller, and Exhibit B §4.2 makes the installation and seller-supplied wiring theirs. The contract agent also suggested a sweep of rows 29–34 on both sides; Hannah checked them and found no other chafe.
“Found after delivery, it costs us about $26,500 and a night.”
- 0521:15, the night before
The delivery documents, checked against each other
Records agentThe records agent compared MSN, registration, 24-bit address, ELT hex ID and engine serial numbers across the registration application, bill of sale, equipment list, transponder configuration, engine logbooks and release certificates. Engine 2's release certificate reads 959-372; the data plate and logbook read 959-327 (F-36). And the ELT coding certificate is missing, so the beacon's hex ID cannot be checked against ABA2F4. The check agent repeated the comparison and agrees.
- 06Before she answers
She asks the gate whether she can sign anyway
Elena Marsh · Technical Acceptance LeadThe acceptance gate is computed by the delivery agent and confirmed by the check agent: three blockers open, the ELT record missing, two post-delivery commitments priced at $38,400, no co-signature needed. Elena asks whether she can sign with F-07 still open. The answer cites the specification and the agreement, and names who would have to co-sign.
“A downgrade it disagrees with needs Diane Royce to co-sign. Once signed, the $11,800 is ours.”
- 0708:14
She approves the request for the ELT coding certificate
Elena Marsh · Technical Acceptance LeadOn F-19 the delivery agent's verdict is plain: registering the beacon is Corvane's job, but Exhibit D item D-14 says the manufacturer delivers the coding certificate, and it is not in the documents. The request to Dale Whitcomb, the manufacturer's delivery manager, is already drafted with the hex ID and 24-bit address. Elena picks a reason code and approves it with her e-signature — nothing goes out until she does.
Reason codes: “R2 · Request a document or data” or “B3 · Must close before acceptance — records”.
- 08Two minutes later
The certificate arrives and is checked on arrival
Reply agentThe manufacturer replies with the coding certificate: hex ID ADCE4C1A7300001, 24-bit address ABA2F4, coded September 30, 2026. The reply agent checks both against the equipment list and the registration application, and the NOAA beacon registration is prepared from it. Sofia Lindgren, the records manager, submits it herself and attaches the confirmation.
The records agent never submits a registration — Sofia does.
- 09Monday, 09:02 ET
Signed only when nothing blocks
Elena Marsh · Technical Acceptance LeadWith F-07 refinished, F-31 repaired and both re-inspected with photos, and the ELT registered, the gate clears; the check agent re-read all 47 findings on its own and agrees. The Certificate of Acceptance lists the two post-delivery commitments under Letter Agreement LA-07 — the Lav C mirror light and an IFE monitor, due November 6, $38,400 of credits if late — and the 13 open items to close before the ferry. Elena signs with reason S2, accept with listed commitments and open items.
“Title and risk pass to Corvane when you sign.”
- 10After the signature
A sealed delivery file, ready for service
Records agentThe delivery file indexes 1,214 documents in eight sections: FAA and registration, the manufacturer's delivery documents, engines and components, cabin and buyer-furnished equipment, findings with their photos and re-inspections, the acceptance flight, every message with the manufacturer, and the acceptance and commitments. Once sealed, nobody can change it; it goes to DEN technical records and the M&E system's aircraft load file of 2,914 parts.