Earnings Call Transcripts Analysis

Going beyond mere sentiment analysis & entity extraction in call transcript analysis

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The client is a Large Investment Banking Company.

Challenge

ER Call transcripts is a treasure trove of ‘investment grade’  information but not well utilized.

ER Call transcripts is a treasure trove of ‘investment grade’ information but not well utilized.

Existing systems just highlight sentiments and extract simple  entities.

Existing systems just highlight sentiments and extract simple entities.

The client was looking for a more customized extraction into a well-defined taxonomy.

The client was looking for a more customized extraction into a well-defined taxonomy.

The client was looking for a more customized extraction into a well-defined taxonomy.

The client was looking for a more customized extraction into a well-defined taxonomy.

Botminds Solution

Botminds configured client expected taxonomy as a one-time setup and trained  extraction models using publicly available transcripts.

Botminds configured client expected taxonomy as a one-time setup and trained extraction models using publicly available transcripts.

Every new transcript automatically abstracted by the bot and structured to the format the client expected in few minutes.

Every new transcript automatically abstracted by the bot and structured to the format the client expected in few minutes.

Create record grouping customized taxonomy as per ER calls.

Create record grouping customized taxonomy as per ER calls.

Results

80%
Reduction in Time Spent

Multi-page earning call transcripts are abstracted in few minutes saving crucial time to meet SLA commitment with end customer.

Day 1
Ready Bots

Peak Earning call seasons are handled smoothly with bot assistance to SMEs.

20x
Reduced Process Capacity

Botminds AI will read and understand the transcripts like humans to extract the information you care about.

10x
Increased Productivity

Define the information you want to extract from transcripts and teach Botminds AI in hours.

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