Earnings Call Transcripts Analysis

Going beyond mere sentiment analysis & entity extraction in call transcript analysis

Large Investment Banking Company.

Large Investment Banking Company.

Challenge

ER Call transcripts is a treasure trove for ‘investment grade’  information but not well utilized.

ER Call transcripts is a treasure trove for ‘investment grade’ information but not well utilized.

Existing systems just highlight sentiments and extract simple  entities.

Existing systems just highlight sentiments and extract simple entities.

Client was looking for more customized extraction to a well defined taxonomy.

Client was looking for more customized extraction to a well defined taxonomy.

Abstraction of transcript should be done near real time to  gain early mover advantage.

Abstraction of transcript should be done near real time to gain early mover advantage.

Botminds Solution

Botminds configured client expected taxonomy as a one-time setup and trained  extraction models using publicly available transcripts.

Botminds configured client expected taxonomy as a one-time setup and trained extraction models using publicly available transcripts.

Every new transcript automatically abstracted by the bot and structured to the format  client expects in few minutes.

Every new transcript automatically abstracted by the bot and structured to the format client expects in few minutes.

Creat record grouping customized taxonomy as per ER calls.

Creat record grouping customized taxonomy as per ER calls.

Results

80%
Reduction in Time Spent

Multi page earning call transcripts are abstracted in few minutes saving crucial time to meet SLA commitment with end customer.

Day 1
Ready Bots

Peak Earning call seasons are handled smoothly with bot assistance to SMEs.

20x
Reduced Process Capacity

Botminds AI will read & understand the transcripts like humans to extract the information you care about.

10x
Increased Productivity

Define the information you want to extract from transcripts and teach Botminds AI in hours.

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