SystemResidential Mortgage & Home Equity Origination

The complete guide · October 2026

TRID fee tolerances, explained.

When you apply for a mortgage, the lender must send a Loan Estimate of your closing costs, and federal rules hold the lender to it. Some fees may not rise at all, some may rise ten percent as a group, and a few may move freely. A fee can be raised legally only for a reason the rule recognizes, disclosed again within three business days. Whatever goes over the limit without one, the lender pays back. That refund is called a cure.

This guide is for anyone who prepares, checks, signs or pays for mortgage disclosures: disclosure desk specialists, processors, closers, lock desk staff, compliance officers, post-closing quality control, heads of mortgage operations, and the people deciding whether to automate the work. No background needed.

See one case, screen by screen →
Watch with transcript →
A quick example · fictional

Imagine you are the disclosure desk lead at a retail mortgage lender in Fort Collins, Colorado. It is Tuesday, October 13, 2026, 8:40 a.m. Daniel and Mariko Hensley are buying a house for $612,000 with a $489,600 loan, rate locked at 6.375%, closing Thursday, October 22. Last Thursday their appraisal came in at $598,000. On Friday the lock desk re-priced the loan: the points went up by $2,448 and mortgage insurance became necessary.

Yesterday the settlement company sent its fee sheet for the Closing Disclosure. You lay it beside the second Loan Estimate, the one sent after the lock, and read page 2 line by line.

Loan Estimate 2 · page 2
Points
$1,224
Appraisal
$650
10% group
$3,140
Sent
Sept. 23
Closing Disclosure draft · page 2
Points
$3,672
Appraisal
$825
10% group
$3,612
Fee sheet
Oct. 12
$2,781 owed if 5:00 p.m. passes$333 if a new estimate goes todaythe points can still be reset.

The low appraisal is a valid reason. It arrived Thursday, and today is the third office day after it (this lender is open on Columbus Day), so a revised Loan Estimate sent before 5:00 p.m. resets the points. The appraisal fee rose because the loan officer ordered a rush to fit the lock, which is no reason the rule accepts: $175 back. Title and recording came in 15.0% over the earlier estimate, past the 10% limit: $158 back.

Careful tolerance work finds the $2,448 while there are still eight hours to save it, and shows the $333 with its working before anyone sits down to sign.

TRID fee tolerance monitoring guide
Part A · Understand it

How TRID holds a lender to its Loan Estimate, and what it costs to miss

The fee buckets, the reasons that let a fee rise, the two ways of counting days, the cure arithmetic, what examiners find, and what the 2026 review might change, explained without selling anything. If you are new to mortgage disclosures, start here.

01 · In plain words

TRID fee tolerances for newcomers: why a Loan Estimate binds the lender's closing costs

Buying a home with a mortgage means paying a long list of closing costs: the lender's own charges and points, an appraisal, a credit report, title insurance, a settlement company, recording fees, transfer taxes, a year of homeowner's insurance and the first deposits into an escrow account. Before 2015, borrowers got two estimates and two closing statements under two different laws, and the totals often moved at the last minute.

The TILA-RESPA Integrated Disclosure rule, known as TRID and in force since October 3, 2015, replaced them with two forms: the Loan Estimate, sent within three business days of an application, and the Closing Disclosure, which the borrower must receive at least three business days before signing. The rule calls the signing consummation.1,2

TRID also holds the lender to its Loan Estimate. Regulation Z, the Truth in Lending rule that contains TRID, says an estimated closing cost is in good faith if the amount the borrower ends up paying "does not exceed the amount originally disclosed".2 Two softer groups are carved out. Recording fees and some outside services may rise 10% as a group. Prepaid interest, insurance, escrow deposits and a few other charges may move with the facts, provided the estimate used the best information the lender had. Everything else may not rise at all. These three groups are the tolerance buckets.

Fees still change, because loans change. An appraisal comes in low, the borrower locks the rate, a title search finds something new. The rule lists six reasons that let a lender issue a revised Loan Estimate and use the new figure as the measure instead. The revised estimate has to go out within three business days of the lender learning enough to know the reason applies, and it only resets the fees that reason actually raised.2,3

At the end, someone compares what the borrower pays with what the lender was allowed to charge. Any excess goes back to the borrower, as a credit on the Closing Disclosure or a refund no later than 60 days after closing.2 Paying it back keeps the lender in compliance; failing to pay it is a violation examiners cite. The work is deciding, fee by fee and day by day, whether each increase is allowed, and counting the days correctly, because two different definitions of "business day" apply to different deadlines.4

The life of one purchase loan's disclosures, in five steps

  1. Application and the first Loan EstimateThe Hensleys apply on Thursday, Sept. 3. Their first estimate goes out Friday, Sept. 4, with the rate still floating.
  2. Rate lock and a revised estimateThey lock at 6.375% on Monday, Sept. 21. The second estimate, with points of $1,224, goes out Wednesday, Sept. 23.
  3. Fees move, and each change is judgedA title commitment, a rush appraisal, a low value, a new fee schedule. Each change is valid or invalid, on time or late. This is where the $2,448 is saved or lost.
  4. The Closing Disclosure and the three-day waitBuilt from the settlement company's fee sheet; it must reach the Hensleys by Monday, Oct. 19 for a Thursday closing.
  5. Closing, the cure and the fileAny excess is credited at closing or refunded within 60 days. The evidence is kept for three years, the Closing Disclosure for five.

Step 3 is the subject of this guide. The lender, borrowers and figures in this example are fictional.

Zero tolerance by default, and three other TRID surprises

Zero is the default bucket

A fee sits in the 10% group or the unlimited group only if it fits one of the rule's named exceptions. Anything that fits neither, whatever the fee sheet calls it, may not rise at all.2

"Business day" has two meanings

The deadline to send a revised estimate counts the days your office is open. The deadlines for the borrower to receive a form count every day except Sundays and federal holidays, Saturdays included.4

A valid reason sent late counts for nothing

If the revised estimate misses its three days, the earlier figure stays the measure, however good the reason was. The fee increase becomes the lender's to refund.2,3

A checked box is weak evidence

Federal examiners found lenders blaming rush appraisal fees on borrowers when the file showed the loan officer or the appraisal manager had asked, and some files held only a checked box.5

Tolerance, changed circumstance, baseline, cure

Tolerance

How far a disclosed fee may rise by closing: not at all, 10% as a group, or as far as the facts take it.

Changed circumstance

A new or corrected fact about this borrower or this property, or an event nobody controls, that raises a cost and allows a revised estimate.

Baseline

The estimate a closing fee is measured against: the first Loan Estimate, or a revised one if the revision was valid and on time.

Cure

The amount over tolerance paid back to the borrower, as a lender credit at closing or a refund within 60 days.

Fourteen terms are defined in the one-page summary.

02 · The three buckets

Zero, ten percent or unlimited: who is paid and who picked the provider decide a fee's bucket

In shortA fee's bucket depends on who receives it and whether the borrower was allowed to pick the provider, much more than on the fee's name. Lender and affiliate fees, transfer taxes and services the borrower could not shop for are zero tolerance. Recording fees and outside services shopped from the lender's written list share a 10% allowance. Prepaid interest, insurance, escrow deposits and providers the borrower found alone are judged only on whether the estimate used the best information available.

BucketWhat the rule saysUsual membersTested
Zero toleranceGood faith if the charge "does not exceed the amount originally disclosed".2Origination charges and discount points; fees to the lender, a broker or an affiliate of either; appraisal, credit report, flood and tax service when the borrower may not shop; transfer taxes; a smaller lender creditEach fee on its own
10% in totalThird-party services and recording fees, if the aggregate does not rise more than 10%, the service is not paid to the creditor or an affiliate, and the creditor let the borrower shop.2Recording fees; title insurance and settlement services, survey and pest inspection when chosen from the lender's written listThe group's total against 110% of its baseline total
UnlimitedGood faith if "consistent with the best information reasonably available to the creditor".2Prepaid interest, property insurance premiums, escrow deposits, property taxes, services the lender does not require, providers the borrower picked who are not on the listWas the estimate diligent when made?
The same title fee can land in any of the three buckets, depending on who chose the provider

Tolerance bucket by kind of charge and by how the provider was chosen

Unlimited10% groupZero
Borrower picked from the lender's listLender required the providerBorrower found a provider off the listLender fees and discount pointsZeroZeroZeroTitle and settlement services10% groupZeroUnlimitedTitle services from the lender's affiliateZeroZeroUnlimitedAppraisal, credit report, flood check10% groupZeroUnlimitedRecording fees10% group10% group10% groupTransfer taxesZeroZeroZeroPrepaid interest, insurance, escrowUnlimitedUnlimitedUnlimited

Our reading of the sources 2,3,6 · Our reading of §1026.19(e)(3) and its commentary. An appraisal from a provider the lender picks is zero tolerance.

Show the numbers
Borrower picked from the lender's listLender required the providerBorrower found a provider off the list
Lender fees and discount pointsZeroZeroZero
Title and settlement services10% groupZeroUnlimited
Title services from the lender's affiliateZeroZeroUnlimited
Appraisal, credit report, flood check10% groupZeroUnlimited
Recording fees10% group10% group10% group
Transfer taxesZeroZeroZero
Prepaid interest, insurance, escrowUnlimitedUnlimitedUnlimited

Three details that catch desks out

Lender credits

A smaller credit is a higher charge

The commentary treats a lender credit that shrinks between estimate and closing as "an increased charge to the consumer".3 A credit may grow freely. It may fall only for a valid reason disclosed on time, which often happens at a rate lock.

The 10% group

The group is tested as one total

The test is whether the sum of the group rises more than 10%, "regardless of whether a particular charge increases by more than 10 percent", and a charge left off the estimate still counts against an estimate of zero.3

The written list

Choosing from your list is shopping

If the lender lets the borrower shop, it must give a written list of providers. If the borrower must use one of them, the lender has not let the borrower shop and the fees go back to zero tolerance.3 Missing lists were among the first findings after the rule began.7

The CFPB's consumer page gives borrowers the same three lists in plain words: fees that "cannot change at all" unless there is a "change in circumstances", fees that may rise up to 10% in total, and charges that "can increase by any amount at any time".6

03 · The rules and their dates

The TRID rule since 2015, and the 2026 request that may reopen it

Status as of October 2026

In shortThe tolerance rules live in 12 CFR 1026.19(e) and (f) and their official commentary. They took effect in October 2015 and were last changed in 2017 and 2018. In March 2026 an executive order asked the CFPB to consider replacing TRID's timing rules with a materiality standard, and in July 2026 the CFPB asked the public about timing, tolerances and changed circumstances. Comments closed August 10, 2026. No proposal had been published by the end of October, so every rule in this guide is in force.

Eleven years of the TRID rule: two fixes, one holiday, and a review opened in 2026
  1. Oct 3, 2015TRID takes effect

    Loan Estimate and Closing Disclosure replace four older forms for applications from that date.

  2. Aug 11, 2017Amendments published

    Codifies earlier informal guidance and adds a tolerance for the total of payments.

  3. Jun 1, 2018The black hole closes

    A Closing Disclosure or corrected one can reset tolerances when provided within three business days of the reason.

  4. Aug 12, 2021Juneteenth counts

    The CFPB explains how the new federal holiday, excluded from receipt and waiting-period days, applies to periods already running.

  5. May 12, 202567 guidance documents withdrawn

    None of them concerns TRID; the regulation and commentary stand.

  6. Mar 13, 2026Executive Order 14393

    Directs the CFPB to consider replacing TRID timing rules with a materiality-based standard.

  7. Jul 9, 2026CFPB request for information

    22 questions; 18 on TRID and its waiting periods: timing, tolerances, changed circumstances, small lenders.

  8. Aug 10, 2026Comments close

    Docket CFPB-2026-0018.

  9. Oct 2026No proposal yet

    The rule in force is the rule as written.

Source 1,8,9,10,11,12,13

Show the numbers
WhenWhat
Oct 3, 2015TRID takes effect
Aug 11, 2017Amendments published
Jun 1, 2018The black hole closes
Aug 12, 2021Juneteenth counts
May 12, 202567 guidance documents withdrawn
Mar 13, 2026Executive Order 14393
Jul 9, 2026CFPB request for information
Aug 10, 2026Comments close
Oct 2026No proposal yet
TextWhat it asksStatus
§1026.19(e)(1)(iii)Loan Estimate delivered or mailed within three business days of the application, and at least seven business days before consummation.2Current
§1026.19(e)(3)The good-faith test: zero, 10% in aggregate, best information; and the six reasons for revision.2Current
§1026.19(e)(4)Revised estimate within three business days of the reason; no revised estimate on or after the day the Closing Disclosure is provided; received four business days before consummation.2Current
§1026.19(f)Closing Disclosure received three business days before consummation; a new wait if the APR becomes inaccurate, the product changes or a prepayment penalty is added; refunds of excess within 60 days.2,3Current
§1026.2(a)(6)Two definitions of business day; the specific one excludes Sundays and the legal public holidays in 5 U.S.C. 6103(a).4,14Current
§1026.25(c)(1)Keep evidence of compliance with (e) and (f) for three years; keep each Closing Disclosure and related documents for five years after consummation.15Current
§1026.38(h)(3)The lender credit line in Section J states that it includes a credit for an amount over the limits on increases in closing costs.16Current
91 FR 42382Request for information on TRID, rescission and reverse mortgages.13Comments closed Aug. 10, 2026; no proposal by Oct. 30, 2026

What the CFPB asked in July 2026

Timing
  • Question 5: ways "to reduce the incidence of revised disclosures being issued while providing consumers with timely updates to settlement costs and avoiding closing delays".13
  • Question 8: "Are there any materiality-based standards that could replace or supplement timing rules", and if so, as an optional supplement or a complete substitute?13
  • Question 9: whether the three-day rescission period and the three-day TRID wait together delay refinances.13
Tolerances and reasons
  • Question 10: adjustments to the tolerance thresholds, for example "for transfer taxes because transfer taxes cannot be determined within three business days of application".13
  • Question 11: more guidance on changed circumstances, for example when "a purchaser continues to negotiate with the seller for payment of charges customarily paid by the borrower".13
  • Questions 17 and 18: changes tailored to small banks and credit unions.13
A claim to correct. Some 2026 posts say TRID's three-day rules "are being replaced". As of October 2026 the CFPB has asked questions and published nothing more. A request for information binds no one; a change would need a proposed rule, comments, a final rule and an effective date. The Federal Register shows no CFPB proposed rule on TRID through October 30, 2026.13
04 · The six reasons

The six reasons a fee may rise, and the evidence each one needs in the file

In shortA higher fee can replace the old baseline only for one of six listed reasons, and only to the extent that reason caused the increase. A changed circumstance must be specific to this borrower or this loan, or an event outside anyone's control. A reason the lender created on its own, such as a rush it ordered for its own schedule, fails the test. The file has to show what changed, when the lender knew, and who asked.

ReasonRuleA typical caseWhat the file should hold
Changed circumstance raising a charge(e)(3)(iv)(A)The house turns out to be on a farm, and the appraisal costs more3The new fact, its date, the old and new fee
Changed circumstance affecting eligibility(e)(3)(iv)(B)Underwriting finds past delinquencies; the loan moves to a program that needs an appraisal3The finding, the program change, which fees it caused
Revisions the borrower requests(e)(3)(iv)(C)A larger down payment, a new closing date, a power of attorney to recordThe borrower's own request: an email, a signed form, a dated note in their words
Rate lock(e)(3)(iv)(D)A floating rate is locked and the points or credits change3The lock confirmation and its date
Expiration(e)(3)(iv)(E)The borrower says to proceed more than 10 business days after the estimate was sentThe intent-to-proceed date
Delayed settlement on new construction(e)(3)(iv)(F)Settlement expected more than 60 days out, and the first estimate said soThe estimate's statement and the new date

Three ways a valid reason still fails

Too late

The three days ran out

The revised estimate must go "within three business days of receiving information sufficient to establish" the reason.2 The commentary's example: news on Monday, revised disclosures "by Thursday".3

Too wide

The reason did not cause that fee

A revised estimate resets a charge "only to the extent that the reason for revision" actually increased it. A program change that adds an appraisal does not also excuse higher title fees.3

Too small

The 10% group stayed under its limit

A valid reason that adds 5% to the 10% group resets nothing, because the group had not crossed 10%; the closing fees are still measured against the original estimate.3

How often the loan itself changes before closing

The APR moved on four loans in ten between the first estimate and the final Closing Disclosure

Share of more than 50,000 mortgages, consummated March 2016 to November 2017, where each term changed

Annual percentage rate40.2%
Loan-to-value ratio23.9%
Loan amount23.7%
Interest rate8.2%
Maturity0.8%
Rate type0.5%
Loan type0.2%

Source 17

Show the numbers
TermLoans where it changed
Annual percentage rate40.2%
Loan-to-value ratio23.9%
Loan amount23.7%
Interest rate8.2%
Maturity0.8%
Rate type0.5%
Loan type0.2%

A changed loan-to-value ratio, the case in this guide's example, happened on about a quarter of loans in the CFPB's sample. Each change like it can move pricing, mortgage insurance or program fees, and each one starts a three-day count.17

Events outside anyone's control count too. In May 2020 the CFPB said the COVID-19 pandemic, "as with wars or natural disasters", was "an example of an extraordinary event", and that lenders could use revised estimates "if the COVID-19 pandemic has affected the estimate of such settlement charges".18

When a lender doubts its own appraisal. If a low appraisal arrives and the lender orders a second opinion because it doubts the first, the clock can start with the second report. The commentary adds that "the creditor must maintain records documenting the creditor's doubts regarding the validity of the appraisal".3 A note written at the time moves day zero; a note written later does not.
05 · Two calendars and the mailbox rule

Office days and receipt days: counting a TRID deadline the way the rule counts it

In shortSending a revised Loan Estimate counts the days your offices are open for substantially all business. Receiving a revised estimate or a Closing Disclosure counts every day except Sundays and the eleven federal holidays, Saturdays included. A form not handed over in person is presumed received three such days after it is sent, unless you can show it arrived sooner. Getting the calendar wrong in either direction delays a closing or loses a reset.

Saturday counts for receipt; Columbus Day counts only if your office opens

Does the day count toward the deadline? Three kinds of day, under each definition in §1026.2(a)(6)

Does not countCounts
SaturdaySundayColumbus Day, office openChristmas DaySending a revised estimate, lender open Mon to FriDoes not countDoes not countCountsDoes not countSending, lender open Mon to SatCountsDoes not countCountsDoes not countReceipt and waiting periods, every lenderCountsDoes not countDoes not countDoes not count

Our reading of the sources 4,14 · Our reading. The general definition counts days the creditor's offices are open to the public for substantially all business functions; the specific one counts all days except Sundays and the legal public holidays.

Show the numbers
SaturdaySundayColumbus Day, office openChristmas Day
Sending a revised estimate, lender open Mon to FriDoes not countDoes not countCountsDoes not count
Sending, lender open Mon to SatCountsDoes not countCountsDoes not count
Receipt and waiting periods, every lenderCountsDoes not countDoes not countDoes not count

The Hensley clocks, counted

A Thursday closing leaves the lender eight hours to save the points

The fictional Hensley loan, closing Thursday, October 22, 2026

  1. Thu, Oct 8Appraisal arrives at $598,000

    Day zero for the points: the lender now has enough to establish the reason.

  2. Mon, Oct 12Columbus Day

    An office day at this lender, so it counts toward sending. It is never a receipt day.

  3. Tue, Oct 13, 5:00 p.m.Revised estimate due

    Third office day after Oct. 8. Sent later, the points stay at $1,224.

Fictional example from this guide

Show the numbers
WhenWhat
Thu, Oct 8Appraisal arrives at $598,000
Mon, Oct 12Columbus Day
Tue, Oct 13, 5:00 p.m.Revised estimate due
Fri, Oct 16Presumed receipt if sent Tuesday and not opened
Sat, Oct 17Last day to receive the revised estimate
Mon, Oct 19Last day to receive the Closing Disclosure
Thu, Oct 22Consummation

The last line uses the 60-day refund window: 60 calendar days after Thursday, Oct. 22 is Monday, Dec. 21.3

How the mailbox rule works

A Loan Estimate or Closing Disclosure that is mailed or emailed, instead of handed over, counts as received "three business days after they are delivered or placed in the mail".2 The commentary applies the same presumption to email: sent Monday, "the consumer is considered to have received the disclosure on Thursday, three business days later".3 That presumed date is the latest a lender needs to plan for. Evidence that the borrower received the form sooner, such as an electronic signature, a dated opening record or a hand delivery, sets the actual, earlier date.

DeadlineCalendarCounts fromHensley date
Send a revised estimateOffice daysInformation sufficient to establish the reasonTue, Oct. 13
Revised estimate receivedReceipt daysBack from consummation, four daysSat, Oct. 17
No revised estimate on or afterCalendar dayThe day the Closing Disclosure is providedPlanned Thu, Oct. 15
Closing Disclosure receivedReceipt daysBack from consummation, three daysMon, Oct. 19
Cure refundedCalendar daysConsummation, 60 daysMon, Dec. 21

Some desks wait until the revised estimate has been received before sending the Closing Disclosure. The rule asks for less: it bars providing a revised estimate on or after the day the Closing Disclosure is provided, and requires the borrower to receive the revised estimate at least four business days before consummation.2,3 Waiting for receipt is a stricter house practice that keeps both conditions safe.

Holidays change. Juneteenth became a legal public holiday on June 17, 2021, and from then on it is excluded from receipt and waiting-period days like the others; the CFPB's August 2021 interpretive rule explained the switch for periods already running, for which June 19, 2021 still counted.10,14 A spreadsheet with a hard-coded holiday list breaks quietly when the list changes.
06 · Working out a cure

Working out a TRID cure line by line, with the Hensley numbers

In shortPick the right baseline for each fee, then test: zero-tolerance fees one by one, the 10% group as one total against 110% of its baseline total, and the unlimited group for diligence only. Add the excesses, credit them on the Closing Disclosure in Section J with the statement the form requires, or refund them within 60 days of closing.

Step 1: choose each fee's baseline

The baseline is the latest estimate that was allowed to reset that fee. For the Hensleys, the second Loan Estimate reset the points after the rate lock. The rush appraisal never had a valid reason. The settlement company's new fee schedule, a price change across all its customers, is not a fact about this loan.

The title fees are the subtle case. On Thursday, Oct. 1 the title commitment showed the house sits in a planned unit development, a community with shared areas and covenants, which is a valid reason to raise the title endorsements. It added only $150, about 4.8% of the group, and a changed circumstance resets the 10% group only when it lifts the group's total by more than 10%; no revised estimate went out by Tuesday, Oct. 6 in any case. The 10% group keeps its old baseline.3

Step 2: test the zero-tolerance fees one at a time

  • Discount points: baseline $1,224 (0.250% of $489,600). If the revised estimate goes today, the new baseline is $3,672 (0.750%) and nothing is owed. If it misses 5:00 p.m., the full $2,448 is owed.
  • Appraisal fee: baseline $650, closing $825. Excess $175.
  • The other seven zero-tolerance fees did not move.

Step 3: test the 10% group as one total

Every fee in the 10% group rose except the title policy, and the group ended 15% over

Second Loan Estimate against the Closing Disclosure draft, the Hensley loan

Loan Estimate 2Closing Disclosure draft
Lender's title policy$1,862$1,862
Settlement fee$745$895
Recording fees$308$480
Title endorsements$225$375

Fictional example from this guide · Total $3,140 on the estimate; limit $3,140 × 1.10 = $3,454; total $3,612 on the draft; excess $3,612 − $3,454 = $158.

Show the numbers
Loan Estimate 2Closing Disclosure draft
Lender's title policy$1,862$1,862
Settlement fee$745$895
Recording fees$308$480
Title endorsements$225$375

No single fee is tested on its own here. The recording fee rose 56%, which would be fine if the title fees had come in lower. They did not, so the group is $472 higher, $158 above its limit.

Step 4: total the cure and put it on the form

Missing one deadline would turn a $333 cure into $2,781

What the Hensley loan owes back, by cause

Discount points, only if 5:00 p.m. is missed$2,448
Appraisal rush, no valid reason$175
10% group over its limit$158

Fictional example from this guide

Show the numbers
CauseOwed
Discount points, only if 5:00 p.m. is missed$2,448
Appraisal rush, no valid reason$175
10% group over its limit$158

Sent on time, the revised estimate leaves a cure of $175 + $158 = $333. The Closing Disclosure shows it as a lender credit in Section J, with "a statement that this amount includes a credit for an amount that exceeds the limitations on increases in closing costs", and the cash-to-close table states the excess over "the legal limits".16 If the excess is found after closing, the lender refunds it and sends a corrected Closing Disclosure; Regulation Z allows the refund "no later than 60 days after consummation" (§1026.19(f)(2)(v)).2

A refund on time fixes the loan; the finding can remain. Refunding on time keeps the loan in compliance with the good-faith rule. It does not change the exam finding about a reason that was never valid, and a pattern of cures on the same fee tells an examiner the estimates or the change process are weak.7,5
07 · How often fees move

Nine loans in ten got a revised disclosure before closing in the CFPB's exam sample

In shortRevisions are the normal case. In the CFPB's exam sample, almost 90% of loans got at least one revised Loan Estimate or corrected Closing Disclosure, about 62% got a revised estimate, and one in five got three or more estimates. Every revision is a judgment and a deadline, which is why disclosure desks exist.

Most loans get a revised Loan Estimate
62 in 100

loans received at least one revised Loan Estimate; almost 90 in 100 got a revised estimate or a corrected Closing Disclosure

Source 17

Show the numbers
MeasureValue
loans received at least one revised Loan Estimate; almost 90 in 100 got a revised estimate or a corrected Closing Disclosure62 of 100
One loan in five gets three or more Loan Estimates

Loan Estimates issued per loan, CFPB exam sample of more than 50,000 loans

One Loan Estimate: 37.9%Two: 39.6%Three or more: 22.4%
50,000+loans
  • One Loan Estimate37.9%
  • Two39.6%
  • Three or more22.4%

Source 17

Show the numbers
PartValue
One Loan Estimate37.9%
Two39.6%
Three or more22.4%

The data are older than anyone would like: loans consummated between March 2016 and November 2017, drawn from examination files.17 No regulator has published a newer count. The same study found the median loan took 44 days from application to closing, and that lenders usually sent the first Closing Disclosure six days before closing, earlier than the rule requires.17

Why lenders pad their estimates

After TRID, more lenders estimated fees at the top of their range

How often lenders disclosed a variable fee at the top of its range to avoid tolerance violations, share of 99 survey respondents

Almost alwaysOftenSometimesRarely or neverNo answer
Year before TRID31.3%21.2%18.2%23.3%
Calendar year 201838.4%19.2%14.1%22.2%

Source 19 · CFPB TRID assessment survey of mortgage originators, Tables 21 and 23. Not a representative sample.

Show the numbers
Almost alwaysOftenSometimesRarely or neverNo answer
Year before TRID31.3%21.2%18.2%23.3%6.1%
Calendar year 201838.4%19.2%14.1%22.2%6.1%

Estimating high protects the lender from a cure and shows the borrower a worse price than the one they will likely pay. The CFPB's data point links the habit to the small decreases in APR it saw between the estimate and closing.17 In the CFPB's lender survey for its TRID assessment, 46.5% of the 99 lenders said that in 2018, when they let consumers shop, they "almost always" gave a written list with only one provider.19

The cost lands on the lender too. Of 89 lenders answering, 87.6% said the number of revised disclosures had raised their ongoing costs, 55.1% significantly; 90.8% of 87 said the same of tolerance violations.19

Nine lenders in ten said tolerance violations raised their ongoing costs

Share of lenders answering the CFPB's TRID assessment survey who said each item raised their ongoing costs

Tolerance violations (87 lenders)90.8%
Revised disclosures (89 lenders)87.6%
Revised disclosures, significantly (89 lenders)55.1%

Source 19 · CFPB TRID assessment survey of mortgage originators. Not a representative sample.

Show the numbers
What raised costsShare of lenders
Tolerance violations (87 lenders)90.8%
Revised disclosures (89 lenders)87.6%
Revised disclosures, significantly (89 lenders)55.1%
08 · What examiners find

What bank examiners cite most often: the good-faith estimate rule tops the 2025 list

In shortTruth in Lending is the most cited consumer law in FDIC examinations year after year, and in 2025 the most cited part of it was §1026.19(e), the Loan Estimate and its good-faith rules. The CFPB's examiners have reported fees over tolerance, missing provider lists, missing evidence and rush appraisal fees wrongly blamed on borrowers. We found no public federal or state enforcement action resting on tolerance violations alone between 2024 and 2026; the consequences come through examinations and refunds.

Truth in Lending violations cited by the FDIC have held between 440 and 590 a year since 2020

Level 2 and Level 3 TILA violations cited in FDIC consumer compliance examinations, by year cited

8782019
5632020
5882021
4902022
4412023
4702024
4622025

Source 20,21,22,23,24,25,26 · TILA was 44% of all violations cited in 2019 and 40% in 2025. The FDIC reports §1026.19(e) as the most cited TILA provision in 2021 and 2025, and second in 2024.

Show the numbers
YearTILA violations
2019878
2020563
2021588
2022490
2023441
2024470
2025462
Truth in Lending made up two in five violations the FDIC cited in 2025

Violations cited in 2025 by the five most cited consumer laws, of 1,155 in all

Truth in Lending Act (Regulation Z)most cited: §1026.19(e)462
Electronic Fund Transfer Act136
Flood Disaster Protection Act131
Truth in Savings Act74
Home Mortgage Disclosure Act72

Source 26

Show the numbers
LawViolations
Truth in Lending Act (Regulation Z)462
Electronic Fund Transfer Act136
Flood Disaster Protection Act131
Truth in Savings Act74
Home Mortgage Disclosure Act72

What the examiners wrote

CFPB · 2017

Over tolerance, no list, no evidence

In the first exams after TRID, entities let "Amounts paid by the consumer at closing exceeded the amount disclosed on the Loan Estimate" beyond tolerance, failed to give a list of at least one provider, and "failed to retain evidence of compliance with the requirements associated with the Loan Estimate".7

CFPB · 2022

Rush fees blamed on borrowers

Lenders put rush appraisal fees on revised estimates as borrower requests, when the documents showed the appraisal management company had told the lender a rush was needed or the lenders' own loan officers had asked for it; some files held only a checked box. The lenders agreed to remediate consumers.5

FDIC · 2020

Review before closing

The FDIC suggested "a secondary review of applicable loans prior to consummation to self-identify and correct deficiencies" and "a centralized process to complete or review disclosures".20 In 2019 TRID-related violations were over 40% of TILA violations it cited.20

Where tolerance problems come from

Most tolerance failures start with evidence or timing, and only a few with arithmetic

Where each common failure starts, and how often the documents alone reveal it

NoPartlyYes
Starts with timingStarts with evidenceVisible on the formsRevised estimate sent after day threeYesPartlyNoReason the lender caused, called a borrower requestNoYesNoFee placed in the wrong bucketNoPartlyPartly10% group tested fee by feeNoNoYesSmaller lender credit after a lockPartlyPartlyYesProvider list missing or one name onlyNoYesPartlyClosing Disclosure received too lateYesNoPartly

Our reading of the sources 7,5,19,20 · Our classification of the failures the examiners and the CFPB's assessment describe. 'Visible on the forms' means a comparison of the estimates and the Closing Disclosure would show it without the change notes or emails.

Show the numbers
Starts with timingStarts with evidenceVisible on the forms
Revised estimate sent after day threeYesPartlyNo
Reason the lender caused, called a borrower requestNoYesNo
Fee placed in the wrong bucketNoPartlyPartly
10% group tested fee by feeNoNoYes
Smaller lender credit after a lockPartlyPartlyYes
Provider list missing or one name onlyNoYesPartly
Closing Disclosure received too lateYesNoPartly

Two lessons follow. Arithmetic errors are the easy part: the forms show them. Most of the damage comes from facts the forms do not hold, such as who asked for a rush and on what day the lender knew. And because TRID's deadlines are short, the fact has to be established the day it lands.

09 · Money at stake

Why a missed revision has cost more since 2022: the median points bill more than doubled

In shortDiscount points are paid to the lender, so they are zero tolerance, and they have grown since rates rose in 2022. The median purchase borrower who paid points paid $3,000 in 2023, about two and a half times the $1,225 of 2021. When a valid repricing is re-disclosed late, the whole increase becomes the lender's. One study sponsored by ICE Mortgage Technology, a software vendor, puts cures on 35% of loans; no regulator publishes a rate.

Median discount points on purchase loans rose about two and a half times from 2021 to 2023

Median discount points paid, first-lien home purchase loans that paid points, HMDA

$1,0542018
$1,0982019
$1,2522020
$1,2252021
$2,3702022
$3,0002023

Source 27 · The share of purchase loans paying any points rose from 29.2% in 2018 and 32.0% in 2021 to 56.6% in 2023 (CFPB Table A2).

Show the numbers
YearMedian points
2018$1,054
2019$1,098
2020$1,252
2021$1,225
2022$2,370
2023$3,000
Upfront costs rose by about $1,600 from 2021 to 2023, almost all of it points and lender fees

Average out-of-pocket upfront costs on a home purchase mortgage, Federal Reserve Bank of Philadelphia estimates

20212023
Total upfront costs$4,900$6,500
Net points and lender fees$1,500$3,500

Source 28 · Rounded as the paper rounds them: 'about $4,900', 'almost $6,500', 'just under $1,500', 'nearly $3,500'. Third-party costs held near $3,000 from late 2021 through 2023.

Show the numbers
20212023
Total upfront costs$4,900$6,500
Net points and lender fees$1,500$3,500

How often lenders pay cures

35%

of loans carried a fee cure in a study of nearly 90,000 loans from eight lenders over six months.29

ICE Mortgage Technology, in a sponsored article, March 2025
$1,225

average cost per loan: $128.50 refunded and $1,096.50 of staff time, by the same study's method.29

ICE Mortgage Technology, sponsored study
61%

of unadjusted cure cost among the top 20 causes came from zero-tolerance fees.29

ICE Mortgage Technology, sponsored study
Recording fees and transfer taxes caused cures on more loans than any other fee

Share of loans with a cure from each fee type, ICE Mortgage Technology-sponsored study of nearly 90,000 loans

Recording fees and transfer taxes28%
Appraisal fees11%
Title and settlement fees5%
Lender fees28% of cure dollars3.6%

Source 29 · A vendor-sponsored study; the method is not published in full. Lender fees were rare but large: 28% of cure dollars.

Show the numbers
Fee typeShare of loans
Recording fees and transfer taxes28%
Appraisal fees11%
Title and settlement fees5%
Lender fees3.6%

These are a vendor's figures in a sponsored article, the only published cure rate we found. Read them as a sign of scale, then measure your own: the share of closed loans with a tolerance credit on the Closing Disclosure or a post-closing refund, and the dollars, by fee type.

Defects found after closing

Legal, regulatory and compliance defects were a quarter of critical defects in early 2026

Share of critical defects by category, post-closing quality control, first quarter of 2026

Legal, regulatory and compliance26%
Income and employment20.1%
Liabilities10.8%
Assets10.4%
Loan documentation8.55%
Borrower eligibility7.43%
Credit5.2%

Source 30 · ACES Quality Management, via National Mortgage News. The overall critical defect rate rose to 1.71% from 1.38%. The category covers more than TRID.

Show the numbers
CategoryShare of critical defects
Legal, regulatory and compliance26%
Income and employment20.1%
Liabilities10.8%
Assets10.4%
Loan documentation8.55%
Borrower eligibility7.43%
Credit5.2%
10 · The 2026 review

What the CFPB's 2026 questions could change for disclosure desks, and what they cannot change yet

Status as of October 2026

In shortThe CFPB asked whether materiality standards could replace or supplement TRID's timing rules, whether tolerance thresholds should change, and whether to say more about changed circumstances. The questions point at the parts of the work that cost the most. Until a final rule says otherwise, the three-day windows, the receipt rules, the buckets and the 60-day refund all apply, and a lender that relaxes its process early carries the risk.

Four steps stand between a request for information and a rule your desk must follow
  1. 1Request for information

    Questions published; comments filed.

    CFPBJul 9 to Aug 10, 2026
  2. 2Proposed rule

    Text published with a comment period, if the CFPB decides to act.

    CFPBNot published by Oct 30, 2026
  3. 3Final rule

    Answers comments; sets an effective date and often a compliance date.

    CFPBUnknown
  4. 4Systems and forms

    Disclosure software, LOS rules, desk procedures, training.

    Lenders and vendorsMonths after a final rule

Illustrative · replace with your own numbers · The sequence is ordinary federal rulemaking. The dates after August 2026 are unknown.

Show the numbers
StepWhat happensWhoTime
Request for informationQuestions published; comments filed.CFPBJul 9 to Aug 10, 2026
Proposed ruleText published with a comment period, if the CFPB decides to act.CFPBNot published by Oct 30, 2026
Final ruleAnswers comments; sets an effective date and often a compliance date.CFPBUnknown
Systems and formsDisclosure software, LOS rules, desk procedures, training.Lenders and vendorsMonths after a final rule
If the CFPB moved onWhat could change at the deskWhat would not
Materiality instead of timing (Q8)Fewer revised estimates for small changes; a threshold to test instead of a day countTILA's own delivery timing, which the CFPB's question itself recognizes13
Tolerance thresholds (Q10)Transfer taxes, and perhaps other hard-to-know charges, out of zero toleranceThe need to place every fee in a bucket and test it
Changed-circumstance guidance (Q11)Clearer treatment of costs shifting between buyer and seller in negotiationThe need for evidence of what changed and when
Small-lender tailoring (Q17–18)Exemptions or alternatives for small banks and credit unionsRules for lenders above whatever line is drawn

The executive order behind the request named smaller and community banks, and the CFPB noted that "certain regulations may contribute to higher costs for borrowers", yet most of its questions are open to all lenders.13,12

The same order asked the bank regulators to consider treating good-faith, technical compliance errors "correction-first", with enforcement kept for borrower harm or repeated misconduct; no agency had published such a change for TRID by October 2026.12 Whatever changes, two things carry over: the lender will still have to show why each fee changed, and someone will still count days on some definition.

11 · Automation and AI

Software that checks tolerances: what it can decide, what it can only suggest, and which rules govern it

Status as of October 2026

In shortMuch of the work is fixed rules: placing fees in buckets from the provider list, adding the 10% group, counting days on the right calendar. Judging from a note or an email whether a reason is valid, and who caused it, takes judgment: AI can assist, and a person should decide. Bank regulators' 2026 model guidance excludes simple arithmetic and deterministic rules from its definition of a model, and leaves generative AI to each bank's own governance; Fannie Mae and Freddie Mac now require AI governance from the lenders that sell them loans. The lender stays responsible for every disclosure.

The arithmetic is plain software; judging a changed circumstance falls under AI governance

Which texts reach each part of a tolerance-monitoring tool a lender buys

NoPartlyYes
Model guidance (SR 26-2)GSE AI requirementsRecord keeping (§1026.25)Mapping fees to sections and bucketsNoPartlyPartlyAdding the 10% group and the cureNoNoPartlyCounting office and receipt daysNoNoPartlyReading notes and emails to judge a reasonPartlyYesPartlyDrafting a revised estimateNoYesPartlyApproving and sendingNoNoYes

Our reading of the sources 31,32,33,34,35,15 · Our reading, for sellers to Fannie Mae or Freddie Mac. SR 26-2 excludes deterministic rule-based software from its model definition and places generative AI outside its scope. Your counsel and model risk team decide.

Show the numbers
Model guidance (SR 26-2)GSE AI requirementsRecord keeping (§1026.25)
Mapping fees to sections and bucketsNoPartlyPartly
Adding the 10% group and the cureNoNoPartly
Counting office and receipt daysNoNoPartly
Reading notes and emails to judge a reasonPartlyYesPartly
Drafting a revised estimateNoYesPartly
Approving and sendingNoNoYes

What the rule books say about AI

Bank model guidance. SR 26-2, OCC Bulletin 2026-13 and FDIC FIL-15-2026, issued together on April 17, 2026, replaced SR 11-7. A model is "a complex quantitative method"; spreadsheet arithmetic and deterministic rules are excluded, and generative AI sits outside the guidance's scope.31,32,33
Fannie Mae and Freddie Mac. Freddie Mac's Bulletin 2025-16 added Guide Section 1302.8, effective March 3, 2026: senior-management approval, monitoring for degradation and bias, audits and training.34 Fannie Mae's Lender Letter LL-2026-04, effective August 6, 2026, required written AI policies covering the full life cycle, reviewed at least yearly, with vendors held to the same standard.34,35 Fannie Mae has since folded the letter into its Information Security and Business Resiliency Supplement (published October 21, 2026); Supplemental Bulletin 26-01 updates the AI and vendor terms, effective "Jan 18" (January 18, 2027, from the October 27, 2026 report), per ABA Banking Journal.36

TRID decisions the disclosure desk keeps

  • Deciding that a reason is valid, when the evidence is mixed, and accepting the risk of that decision.
  • Sending a revised estimate or a Closing Disclosure to a borrower.
  • Approving a cure and its amount, and any override of the rules.
  • Setting the lender's office calendar, cut-off time and provider list, which every count depends on.
  • Keeping the evidence for three years, and the Closing Disclosure for five.15

Software cannot know why a loan officer asked for a rush if nobody wrote it down. It can make sure the question is asked the day the invoice arrives, while there is still time to fix the answer.

12 · How desks work today

Loan officer, lock desk, processor, disclosure specialist, closer: who holds the evidence for a fee change today

In shortA loan officer, a lock desk, a processor, a disclosure specialist, a closer and a settlement company each hold part of the evidence. The disclosure desk owns the forms and the clocks; the closer usually finds the leftover cure when balancing the Closing Disclosure. Most of the hours go to comparing versions and chasing the reason behind each change, and the volume is falling: Fannie Mae's October 2026 forecast, as reported by Scotsman Guide, cut single-family originations to $2.08 trillion for 2026 and $1.86 trillion for 2027, from $2.12 trillion and $2.28 trillion a month earlier.37

Who holds the evidence for a changed closing fee

LO

Loan officer

Takes the application, hears the borrower's requests, sometimes orders rushes and re-orders.

Holds: the borrower's own words, or the lack of them.
LD

Lock desk

Locks, extends and re-prices; each event changes points or credits.

Holds: the time of every pricing change.
PR

Processor

Orders the appraisal, title and credit; logs change notes; receives invoices.

Holds: orders, invoices and the date each arrived.
DS

Disclosure desk specialist

Sends the estimates and the Closing Disclosure, judges each change, counts each clock.

Cares about: the day nobody counted.
CL

Closer and settlement company

Balance the Closing Disclosure against the fee sheet; credit any cure.

Cares about: a cure found the day before closing.
CO

Compliance and post-closing QC

Set the policy, approve exceptions, test closed files, answer examiners.

Cares about: whether a stranger could rebuild each decision from the file.

Four people before a fee change is judged valid

A fee change passes through four people before anyone decides whether it is valid
  1. 1The change happens

    An appraisal, a lock, a title commitment, an invoice.

    Lock desk or processorDay 0
  2. 2Someone notices

    A note in the file, an email to the desk.

    ProcessorHours to days
  3. 3The reason is judged

    Valid? Who caused it? When was it known?

    Disclosure deskSame day, if seen
  4. 4Revised estimate sent

    Drafted, checked, delivered, receipt tracked.

    Disclosure deskBy office day 3
  5. 5Closing Disclosure balanced

    Against the settlement company's fee sheet; leftover cures credited.

    Closer and settlement company3 to 7 days before closing
  6. 6Tested after closing

    Sample review; refunds within 60 days.

    Post-closing QCWeeks later

Illustrative · replace with your own numbers · Typical hand-offs; your shop may combine roles.

Show the numbers
StepWhat happensWhoTime
The change happensAn appraisal, a lock, a title commitment, an invoice.Lock desk or processorDay 0
Someone noticesA note in the file, an email to the desk.ProcessorHours to days
The reason is judgedValid? Who caused it? When was it known?Disclosure deskSame day, if seen
Revised estimate sentDrafted, checked, delivered, receipt tracked.Disclosure deskBy office day 3
Closing Disclosure balancedAgainst the settlement company's fee sheet; leftover cures credited.Closer and settlement company3 to 7 days before closing
Tested after closingSample review; refunds within 60 days.Post-closing QCWeeks later

Hours spent comparing fee versions and chasing evidence

Comparing versions and chasing evidence take most of the time on a changed loan

Hours on one loan with a fee change between the Loan Estimate and closing, done by hand

Comparing every fee across versionsChasing the evidence for each reasonCounting daysDrafting the revision or cureReview, approval, sending
By hand, about 5.5 hours2 h1.5 h0.5 h1 h0.5 h

Illustrative · replace with your own numbers · An estimate. No public source measures time per changed loan; time ten of your own.

Show the numbers
Comparing every fee across versionsChasing the evidence for each reasonCounting daysDrafting the revision or cureReview, approval, sending
By hand, about 5.5 hours2 h1.5 h0.5 h1 h0.5 h

Three ways desks do it

Spreadsheet

A due-date tracker beside the LOS

A workbook of changes and deadlines, often on a workday function with a holiday list. Cheap and flexible. Weak where calendars mix and where the holiday list is out of date.

The loan system

Built-in tolerance screens

Origination and disclosure systems compare fees and compute a cure from the amounts and the reasons users enter. They trust the entry: a rush marked "borrower request" becomes the baseline.

Audit

Pre-funding and post-closing tests

Compliance testing services re-check the forms before funding or after closing. Strong on arithmetic. By then the window to re-disclose has usually closed, so a finding becomes a refund.

Wage benchmark for the people who do much of this work: loan interviewers and clerks, the federal occupation that includes loan processors, had a median wage of $24.05 an hour in 2025.38 With benefits, wages were 70.0% of private employers' compensation costs in June 2026, so a loaded hour is about $34.39

Part B · See it working

Botminds TRID Fee Tolerance Monitoring at a northern Colorado retail lender's disclosure desk

Part A described the work without naming a product. This part shows how Botminds does it, at a fictional retail lender in northern Colorado with 214 loans in its pipeline and about 410 closings a month. Every lender, borrower, provider, number and document in the screens is sample data.

13 · One loan, start to finish

The Hensley re-price: four disclosure versions compared and a revised Loan Estimate sent 7 hours 48 minutes early

In shortThis is the example from the top of the page, inside the product. Six agents compare four versions of the Hensley disclosures, tie each increase to its reason or flag a cure, and count every clock. Renée Okafor, the disclosure desk lead, reads the evidence, approves the revised Loan Estimate at 9:12 a.m. and sends it, seven hours and 48 minutes before the deadline. The borrowers sign it at 10:05.

1

The desk opens on the loan with the nearest clock

Tuesday, Oct. 13, 8:40 a.m. Renée's home screen starts with the loans where a fee changed, ranked by what is at stake: Hensley at the left, with a revised estimate due by 5:00 p.m. Below it, the Hensley file is laid out as versions side by side: the first Loan Estimate, the second (the baseline, locked at 6.375%), a third not yet drafted, and the Closing Disclosure built from the settlement company's fee sheet of Oct. 12.

A lane under the column heads lists what happened before each version: the rate lock, the planned unit development on the title commitment, the title company's new fee schedule, the rush, the appraisal.

Loans with a fee change. The rail ranks the loans by money at stake; the board lays every Hensley disclosure side by side, fees grouped by bucket.
2

Every increase tied to its reason, or flagged as a cure

Renée runs the check. Six agents compare 19 fees across four versions in 56 seconds, reading 12 documents. The points rose $2,448 after the appraisal at $598,000, new information about the property, valid if a revised estimate goes today. The appraisal fee rose from $650 to $825 with no valid reason: a $175 cure. The 10% group runs 15.0% over the second estimate: a $158 cure.

The card on the right adds it up: $333 owed if the revised estimate goes today, with 8 hours 20 minutes left.

Every fee judged. Green: a valid reason with its date. Red: no valid reason, a cure. Amber: a valid reason re-disclosed too late. The $333 is the cure if the revised estimate goes today. The amber planned-unit-development change could not have reset the 10% group even on time: it added about 4.8%, under the 10% the rule requires.
3

Who asked for the rush

The processor's note says "Rush appraisal, borrower closing date". Renée opens the evidence behind the appraisal chip: an email from the loan officer, Kyle Brandt, to the appraisal management company on Friday, Oct. 2 at 8:52 a.m., asking to rush the order "so we don't run tight on the lock".

Nothing from the Hensleys asks for it. A rush the lender ordered for its own schedule cannot be a changed circumstance, and no revised estimate went out by Wednesday, Oct. 7 in any case. The appraisal fee stays at its $650 baseline.

The evidence behind a reason. Every chip opens its document. Here the loan officer's own email shows the rush was the lender's choice.
4

The revised estimate, drafted with the changes marked

The third Loan Estimate is already drafted on the form: points at 0.750% of the loan amount, $3,672; mortgage insurance at $118 a month; the new appraisal and recording figures. Beside it: the reason and the time it was known (the appraisal, Thursday, Oct. 8 at 4:12 p.m.), the deadline, e-delivery with consent on file since Sept. 3, and the date it must be received, Saturday, Oct. 17.

The panel below shows the cure for the Closing Disclosure: $175 plus $158, a $333 lender credit in Section J.

The revised Loan Estimate. Changed figures highlighted on the draft form; the deadline, delivery and receive-by date beside it; the Section J cure below.
5

Approved, sent and signed

At 9:12 a.m. Renée approves and sends the revised estimate in her own name. The points reset to $3,672, and $2,448 that would have become the lender's cure is prevented. At 10:05 the Hensleys open and e-sign it, so it counts as received today, well before Saturday's deadline, and the Closing Disclosure is planned for Thursday, Oct. 15, a later day than the revised estimate, as the rule requires.

The $333 cure is inside her $500 approval limit, so it needs one approval. Above $500, or for any override, the compliance officer co-approves.

Approved, sent and signed. Who approved, when it went, when the borrowers signed, and what it prevented, on the loan's record.
Sending the revised estimate at 9:12 a.m. cut the Hensley cure from $2,781 to $333

Cure owed on the Hensley loan, by cause

If 5:00 p.m. is missedSent at 9:12 a.m.
Discount points$2,448$0
Appraisal rush$175$175
10% group$158$158

Fictional example from this guide · The fictional example on the screens above.

Show the numbers
If 5:00 p.m. is missedSent at 9:12 a.m.
Discount points$2,448$0
Appraisal rush$175$175
10% group$158$158
14 · Every screen

Missed-deadline costs, fee buckets, the clock calendar and cures prevented across a 214-loan pipeline

In shortOne loan is the story. These screens show the rest: what missing the clock would cost, a borrower's own request, the loan's timeline, the whole pipeline, fees by bucket, every changed circumstance, the calendar of clocks, the deadline calculator, cures paid and prevented, the lender's rules, and the confirmation before a send.

If 5:00 p.m. is missed. One switch recomputes every baseline: the points become a $2,448 cure, and the total owed rises from $333 to $2,781.
A borrower's own request. On another loan, the borrower's email asks to move closing from Oct. 14 to Oct. 21. The lock extension, 0.125 points or $373, is a valid revision because the borrower asked. The screen files it as a changed circumstance; in the rule a borrower's request is its own reason for revision, §1026.19(e)(3)(iv)(C).
Before the send. The confirmation states what the send resets, the presumed receipt date if the borrowers do not open it, and whose name it goes out under.
The loan's timeline. Every disclosure, change and clock on one calendar to closing. The note under it explains Columbus Day: an office day for sending, never a receipt day.
Pipeline monitor. 38 loans closing in ten business days, ranked by the next clock and the money at stake, with exposure by bucket and changes still to judge.
Fees by tolerance bucket. Each fee across four versions, its baseline, its change and its result; the 10% group shown as one total against its $3,454 limit.
Changed circumstances. Each change with when it was known, its deadline counted in office days, the decision in plain words and the documents behind it. The wording under each decision is the product's summary; the rule's own words are in section 04.
Clocks. Every deadline in the pipeline on one calendar, and a calculator that shows each day it counted.
The mailbox rule, counted. A Closing Disclosure sent Friday and never opened is presumed received Tuesday, one day too late for a Thursday closing.
The lender's rules. Office days, cut-off, alerts and approval limits are settings; the rule's own day counts are fixed where the regulation fixes them.
Cures paid and prevented. The sample lender's share of closings with a cure, by month, before and after monitoring began, with causes and branches. The "industry 35%" line is the study sponsored by ICE Mortgage Technology in section 09, drawn from eight lenders' loans; the other figures are sample data.
After the send. The points verdict changes to reset, $2,448 prevented; the $333 cure stays on the loan for the Closing Disclosure.

Select any screen to open it larger. The lender, borrowers, providers and figures are fictional.

15 · Roles and approvals

Six tolerance agents watch and count; the disclosure desk approves every revised estimate and cure, compliance co-approves overrides

In shortEach agent has one job and limits it does not cross. None of them sends a disclosure, moves a closing, changes a fee or contacts a borrower. The disclosure desk accepts every decision and approves every revised disclosure and cure up to its limit; the compliance officer co-approves overrides and larger cures. Every change, decision and send is on the record with its time.

Fee change watcher, tolerance calculator and four more TRID agents

Fee change watcher

Watches fee worksheets, the lock desk, appraisal and title orders and invoices; opens a check minutes after any fee or term changes, and logs the time the change became known.

Never contacts a borrower.

Disclosure reader

Reads every Loan Estimate, Closing Disclosure and settlement fee sheet and maps each fee to its section and line.

Never edits an issued disclosure; cites page and line for every amount.

Tolerance calculator

Places each fee in its bucket from who is paid and the provider list, finds its baseline, and computes exposure and cure.

Never moves a fee to a looser bucket without the provider list proving it.

Changed-circumstance judge

Reads each note and its evidence; decides whether the reason is one of the six, who caused it, and whether it was re-disclosed in time.

Never accepts a reason the lender caused, and never decides alone: the desk accepts.

Disclosure clock keeper

Counts every deadline on the right calendar, office days or receipt days, with holidays, the desk cut-off, delivery method and actual receipt.

Never moves a closing date.

Redisclosure drafter

Drafts the revised Loan Estimate, the corrected Closing Disclosure, the Section J cure and the note to the borrower.

Never sends without the desk's approval; every cure shows its working.

People decide; every decision is cited

Accepts and sendsDisclosure desk specialistAccepts or overrides each decision, approves and sends every revised disclosure, approves cures up to the desk's limit ($500 in the sample).
Second approvalCompliance officerCo-approves every override, with a written reason, and every cure above the desk's limit.
Owns the rulesHead of mortgage operationsSets office days, holidays, cut-off, alerts and approval limits; every change is versioned.

Approvals record the name, the decision and the time. Agent steps and human decisions are kept apart on the audit trail, and issued disclosures are read, never edited.

The disclosure desk lead and compliance officer in the sample

Fictional, from the sample data
RO

Renée Okafor · disclosure desk lead

Owns revised disclosures and Closing Disclosures for 214 loans; 38 close in the next ten business days.

"I lose money on the day nobody counted."
MF

Marcus Feld · compliance officer

Co-approves overrides and any cure above $500.

"If the reason isn't written down the day it happened, it didn't happen."
DC

Diane Castellano · SVP mortgage operations

Owns cost per loan and the post-closing findings.

"Cures are the one cost I see on every third loan."
JR

Jasmine Ruiz · processor

Logs change notes in the file.

"I write 'rush appraisal' and hope it holds."
TB

Tom Becker · closer

Balances the Closing Disclosure with the settlement company.

"I find the cure on Wednesday for a Thursday closing."
16 · What goes in and out

Every disclosure version, lock event and loan officer email read; a clock timeline, tolerance exposure and a cure ready to approve

In shortIt reads what the loan file already holds, from every disclosure version to the lock desk's events and the loan officer's email, and leaves behind a timeline with every clock, tolerance exposure by bucket, a decision with reasons for every change, and the revised estimate or cure ready to approve. Your loan origination and disclosure systems keep producing and sending the forms.

From the loan file

  • Loan Estimates and revised Loan Estimates
  • Closing Disclosures and corrected ones
  • Fee worksheets and settlement fee sheets
  • Lock confirmations, extensions and re-prices
  • Appraisal and title orders, invoices and commitments
  • Change notes and email
  • Delivery records: sent, opened, signed

From the lender

  • Office days, holidays and desk cut-off
  • Written provider lists and affiliates
  • Changed-circumstance policy
  • Approval limits and co-approvers
Agents compare, judge and count Every fee, every change, every clock, under your calendar and your policy
The desk approves every send
Every decision cites its document

Outputs

  • A per-loan timeline with every clock
  • Tolerance exposure by bucket, live across the pipeline
  • A decision on each changed circumstance, with reasons and evidence
  • The revised Loan Estimate or corrected Closing Disclosure, drafted
  • The cure amount with its working, for Section J
  • Cures paid and prevented, by month, fee and branch

What changes for the desk

  • Changes judged the day they land
  • Deadlines counted for every loan, every morning
  • Cures known before the Closing Disclosure is drafted
Most of the hours saved on a changed loan come from comparing versions and finding the evidence

Hours on one loan with a fee change, by hand and with monitoring

By handWith monitoring (design estimate)
Comparing every fee across versions2 h0.25 h
Chasing the evidence for each reason1.5 h0.25 h
Counting days0.5 h0.1 h
Drafting the revision or cure1 h0.25 h
Review, approval, sending0.5 h0.5 h

Illustrative · replace with your own numbers · Design estimates for the solution, before any measurement. Review and approval stay with people, so that row does not shrink. Time your own.

Show the numbers
By handWith monitoring (design estimate)
Comparing every fee across versions2 h0.25 h
Chasing the evidence for each reason1.5 h0.25 h
Counting days0.5 h0.1 h
Drafting the revision or cure1 h0.25 h
Review, approval, sending0.5 h0.5 h

Systems that hold fees, locks, invoices and delivery times

Loan origination systemLoans, fees, change notes
Disclosure or document preparationEvery disclosure version
Pricing and lock deskLocks, extensions, re-prices
Appraisal managementOrders, invoices, reports
Title and settlementCommitments, fee sheets
E-delivery and e-signatureSent, opened, signed
Email and document managementThe reason behind each change
Identity and accessApproval limits, separation of duties

For each, check whether it has an API, a file feed, or only screens, and who owns it.

Your LOS, disclosure software and lock desk keep their jobs

Your loan origination system

Stays the system of record. The monitor reads loans, fees and notes; nothing has to be written back.

Your disclosure software

Keeps producing and delivering the forms. The drafted revision goes to the desk, who sends it through the system you use today.

Your lock desk

Its events become the start of a clock, with the time logged the moment they happen.

Your settlement companies

Send fee sheets as they do now; each one is compared with every earlier version on arrival.

Your compliance team

Sets the policy as settings, co-approves overrides, and sees every decision with its document.

Your post-closing QC

Gets loans whose cures, reasons and dates are already explained, ready to sample and test.

Three tolerance rules: cite the line, no lender-caused resets, people send

1

Every amount cites its page and line

Each fee traces to the disclosure or fee sheet it came from, and each decision to its note, email or document.

2

A lender-caused reason never resets a fee

A rush, a re-order or a fee the lender chose stays at its baseline.

3

Agents recommend; people send

A named person approves every revised disclosure and cure; compliance co-approves overrides.

Part C · Are you ready to automate?

Weighing TRID tolerance software: the price of cures and late revisions, the return and a back-test

You run a disclosure desk, or the mortgage operation around it, or you answer for its exam findings. This part is written for you: what cures and late clocks cost today, what monitoring every change could return, whether your shop is ready, and what to ask any vendor of tolerance software, including us.

17 · What cures and late clocks cost

What tolerance cures, late revisions and delayed closings cost a mortgage lender

In shortStart with your own closed loans. The only published cure rate comes from a study sponsored by ICE Mortgage Technology: cures on 35% of loans and $1,225 per loan once staff time is counted. Examiners keep citing the good-faith rule, and discount points, a zero-tolerance charge, have grown since 2022, so one late revision after a repricing can cost thousands. Count the credits on your Closing Disclosures, the refunds after closing and the hours behind both.

35%

of loans carried a fee cure in a study of nearly 90,000 loans from eight lenders.29

ICE Mortgage Technology, sponsored article, March 2025
$11,094

production expense per loan at independent mortgage banks in 2025, against $785 of net production profit.40

MBA, via MBA NewsLink, April 2026
40%

of violations the FDIC cited in 2025 were Truth in Lending; §1026.19(e) led the list.26

FDIC Consumer Compliance Supervisory Highlights, March 2026

Compare a cure with what a loan earns. A lender that earned $785 a loan in production profit in 2025 gives up a large slice of it on any loan that pays a $333 cure, and all of it, three times over, on a loan where a $2,448 points increase was re-disclosed a day late.40

Lender fees caused cures on few loans but more cure dollars than any other fee

Share of cure dollars or labor-adjusted cure dollars by fee type, ICE Mortgage Technology-sponsored study of nearly 90,000 loans

Lender fees, share of cure dollars28%
Recording fees and transfer taxes, labor-adjusted dollars20%
Appraisal fees, labor-adjusted dollars13%
Title and settlement fees, labor-adjusted dollars7%

Source 29 · The study reports lender fees on an unadjusted basis and the others on a labor-adjusted basis, so the rows are not strictly comparable. Vendor-sponsored; read as a sign of scale.

Show the numbers
Fee typeShare
Lender fees, share of cure dollars28%
Recording fees and transfer taxes, labor-adjusted dollars20%
Appraisal fees, labor-adjusted dollars13%
Title and settlement fees, labor-adjusted dollars7%
What nobody publishes. There is no public figure for the share of revised Loan Estimates sent after their third day, the share of changed-circumstance notes that fail on review, the minutes a desk spends per changed loan, or closings delayed by a Closing Disclosure received late. Vendor figures for these come without a dataset. Your own files hold all of them.

Finding your tolerance cures, refunds and lost resets in a week

CostWhere it hidesHow to find your number in a week
Cures at closingSection J lender credits marked as over the legal limitPull every Closing Disclosure for the last 90 days; count and total the credits, by fee
Refunds after closingPost-closing QC findings, corrected Closing Disclosures, refund checksAsk post-closing QC and accounting for tolerance refunds by month
Lost resetsValid reasons re-disclosed after day threeFor 30 changed loans, compare the date the lender knew with the date the revision went
Desk hoursComparing versions, chasing notes and emails, counting daysTime ten changed loans end to end with a stopwatch per step
Delayed closingsClosing Disclosures received too late, new three-day waitsCount rescheduled closings and their causes for one month
Exam findings§1026.19(e) and (f) citations, remediation listsYour last two exam reports and internal audit findings

Padded estimates, moved closings and other uncounted TRID costs

The padded estimateFees estimated at the top of the range to avoid cures make your price look worse than a competitor's.
The borrower who saw the number changeA revised estimate the day before closing reads as a broken promise, whatever the rule allows.
The rescheduled closingA Closing Disclosure received a day late moves the closing, the movers and the seller's plans.
The finding that repeatsA cure paid every month on the same fee tells an examiner the process is weak.
Knowledge that walks outWhen the desk lead leaves, so does the habit of asking who wanted the rush.
18 · Your return

Resets saved and cures avoided: a TRID monitoring return on your own closings and cure rate

In shortPut in your own numbers. The calculator starts from a published wage and the one published cure rate, and asks you for the rest: closings a year, the share you expect with a cure after monitoring, the average cure and the hours each one costs. Every default marked illustrative is an assumption to replace.

Five sources of TRID savings, from resets to less padding

Resets saved

Valid reasons sent on time

A change judged the day it lands still has its three office days ahead of it.

loans with a late reset × average reset amount
Cures avoided

Fewer loans closing with a cure

Invalid increases caught while the fee can still be corrected with the provider or the loan officer.

closings × (cure rate today − cure rate after) × average cure
Desk time

Changes arrive already compared

Every version side by side, every reason with its document, every day counted.

changed loans × hours saved × loaded hourly cost
Closings on time

Receipt dates planned before the form goes

The Closing Disclosure goes on the day that leaves three receipt days.

rescheduled closings avoided × cost of a reschedule
Estimates

Less padding

A desk that trusts its monitoring can estimate closer to the likely fee.

measured in pricing, outside this calculator
Exams

The file explains itself

Each decision with its document, its date and the person who approved it.

hours to answer exam and QC requests

Your savings on tolerance cures and disclosure desk hours

The hourly cost is built from published figures: the 2025 median wage for loan interviewers and clerks, $24.05, divided by the 70.0% wage share of employer costs.38,39 The 35% default is one study sponsored by ICE Mortgage Technology, eight lenders.29 Every input marked illustrative is an assumption.

Your volume
Cures
Your cost
Illustrative yearly value
Cures and their handling today$0
After monitoring$0
Saved, after your yearly cost$0
Loans a year that close without a cure0
Closings a year to cover your cost0

Formulas, per year:
Today = closings × cure share today × (average cure + hours × hourly cost)
After = closings × cure share after × (average cure + hours × hourly cost)
Saved = closings × (share today − share after) × (average cure + hours × hourly cost) − yearly cost
Break-even closings = yearly cost ÷ ((share today − share after) × (average cure + hours × hourly cost))

Not counted: resets saved on large repricings such as the Hensleys' $2,448, rescheduled closings, padding, and exam time. The ICE-sponsored study behind 35% put staff time at $1,096.50 per loan produced, by its own method; the 3-hour default is far lower, so the result is conservative.29

The fall in your cure rate decides how many closings pay for monitoring

Closings a year needed to cover $150,000 of yearly cost, at $350 a cure plus 3 hours at $34

Cure rate falls 25 points (35% to 10%)1,327 closings
Falls 15 points (35% to 20%)2,212 closings
Falls 5 points (35% to 30%)6,637 closings

Illustrative · replace with your own numbers · Break-even = 150,000 ÷ (fall × ($350 + 3 × $34)), with $452 per loan with a cure. The 35% starting point is the ICE Mortgage Technology-sponsored study of eight lenders.

Show the numbers
Fall in the cure rateClosings a year
Cure rate falls 25 points (35% to 10%)1,327 closings
Falls 15 points (35% to 20%)2,212 closings
Falls 5 points (35% to 30%)6,637 closings

A lender closing 400 loans a month clears the first two lines. A lender closing 1,000 loans a year with few changes after the lock probably does not on cures alone, and should look at the reset and exam levers before buying anything.

Start here19 · Readiness check

Score your disclosure desk: cure baseline, changed-circumstance policy, calendar cut-off and data access

In shortPick the answer closest to your shop today. Eight questions score 0 to 2; the last is for reflection. The meter adds up your score, and each question says why it matters and what a strong answer sounds like.

1
Volume and change

How many loans do you close a year, and how many get a revised disclosure?

Why it mattersMonitoring pays where fees move. The CFPB's sample saw revisions on almost nine loans in ten.17
A strong answer"About 4,500 closings, and two-thirds get at least one revised estimate."
2
Your cure baseline

Do you know your share of loans with a cure, the dollars, and the fees behind them?

Why it mattersNo regulator publishes a cure rate, so your own is the only one you can improve against.
A strong answer"28% last quarter, $96,000, mostly recording fees and appraisal rushes."
3
Changed-circumstance policy

Is there a written policy on what counts as a valid reason, what evidence is needed and who decides?

Why it mattersSoftware applies your policy. Examiners have found rush fees blamed on borrowers with only a checked box behind them.5
A strong answer"Yes: lender-caused reasons are never valid, the borrower's own request is required, compliance approves overrides."
4
Calendar and cut-off

Are your office days, holidays and desk cut-off written down and used for every count?

Why it mattersSending counts your office days; receiving counts every day but Sundays and federal holidays.4
A strong answer"Open Monday to Friday and on Columbus and Veterans Day; 5:00 p.m. cut-off; one calendar for everyone."
5
Findings

Have examiners, auditors or post-closing QC cited §1026.19(e) or (f) in the last two years?

Why it mattersFindings bring deadlines and budget; §1026.19(e) led the FDIC's TILA citations in 2025.26
A strong answer"QC found three late revised estimates last quarter, all after rate re-pricing."
6
Data access

Can software read your disclosures, fee sheets, lock events, orders, change notes and delivery dates?

Why it mattersThe reasons live outside the disclosure system, in emails, lock confirmations and vendor invoices.
A strong answer"The LOS has an API, the lock desk exports events, and the desk mailbox is shared."
7
Owner and budget

Is there a named owner of disclosures with a budget to change how they are checked?

Why it mattersThe work crosses loan officers, the lock desk, processing, closing, compliance and IT.
A strong answer"Our SVP of mortgage operations sponsors it and owns the cure budget."
8
Governance

Do you have a way to approve AI in compliance work: vendor review, GSE AI requirements, human approval and an audit trail?

Why it mattersFreddie Mac and Fannie Mae now require AI governance from sellers, vendors included.34,35
A strong answer"Vendor management has a path for AI tools, and every revised disclosure has a named approver."
9
Vision · for reflection

If an examiner picked ten loans with a revised estimate tomorrow, could you show for each what changed, when you knew, who asked, and the day the borrower received it?

Why it mattersYour answer lists the gaps, and each gap is a job for a process or a tool.
A strong answerA short, specific list, for example: "the rush emails are in a loan officer's inbox, and nobody records when invoices arrive."

Your TRID readiness total and the next step it points to

0–6

Explore

Measure first: pull 90 days of Closing Disclosures for cures, time ten changed loans, write down your calendar and your changed-circumstance policy, and name an owner. Start narrow, for example with day counting on every revised estimate.

7–11

Ready to pilot

Back-test on 200 closed loans whose cures you already know, then run beside the desk on live loans for six weeks. Compare cures found, false alarms and desk minutes, with your people approving every send.

12–16

Ready to implement

Plan the whole pipeline: your calendar, cut-off and approval limits as settings, links to the LOS, lock desk, order systems and delivery, QC access, and the evidence an examiner will ask for.

20 · Questions for any vendor

Seventeen checks for tolerance software: bucket placement, baselines, business-day calendars and who sends

In shortAsk every vendor the same questions, us included. The answers show whether the tool judges reasons from evidence or trusts what users typed, counts days on the right calendar, picks the right baseline, and keeps people in charge of what reaches the borrower.

AskA good answerA warning sign
Buckets and baselines
How do you place a fee in its bucket?From who is paid, affiliation, whether the service is required, and the provider list on fileFrom the fee's name alone
Which estimate do you measure each fee against?The latest one that validly reset that fee, chosen fee by feeAlways the latest Loan Estimate
How do you test the 10% group and lender credits?As one total against 110%; a smaller credit treated as a higher chargeFee by fee, credits ignored
Reasons and evidence
How do you decide that a changed circumstance is valid?From the note and the documents behind it: what changed, when known, who askedFrom the reason code a user selected
What happens with a reason the lender caused?Never valid; shown with the document that proves who askedAccepted if marked "borrower request"
Do you limit a reset to what the reason caused?Yes, fee by fee, with the 10% group tested as a wholeEvery fee on the revised estimate resets
How soon after a change do you check it?Within minutes of the lock, order or invoice event, with its time loggedA nightly batch, or at Closing Disclosure
Clocks
Which calendar does each deadline use?Office days for sending, receipt days for receiving, set per lenderOne business-day setting for everything
How do you handle holidays, cut-off times and the mailbox rule?Your office calendar, your cut-off, presumed receipt unless opened or signed earlierA fixed holiday list in code
Control and evidence
Who sends a revised estimate or approves a cure?A named person on your desk; compliance above a limit and for overridesThe tool sends automatically
Can every figure be traced to its page and every decision to its document?Yes, for the desk, QC and the examiner, kept for the retention periodA score without a source
How are rule and calendar changes recorded?Versioned, with who changed what and whenAny user can edit settings
Does it work beside our LOS and disclosure software?Reads them; your systems still produce and send the formsReplace your disclosure system first
AI and proof
Which AI models do you use, where do they run, and does our data train them?Named models, your region, no training on your data, in writing"Proprietary AI", no detail
How does the tool meet Fannie Mae's and Freddie Mac's AI requirements?Documentation you can file under your AI policy, including vendor obligations34,35"Not applicable to us"
Can we back-test on our own closed loans before we sign?Yes, on loans whose cures you know, scored by causeDemo loans only
What will you report from the test?Cures found and missed by cause, false alarms, late clocks flagged, desk minutesOne accuracy percentage

We found no published independent test of any tolerance-monitoring vendor's accuracy, as of October 2026. A back-test on your own closed loans is the fairest comparison, and the same test measures your current process.

21 · How to start

Back-test 200 closed loans, then run beside the disclosure desk: a ten-week TRID tolerance trial

In shortMeasure your cures, test on closed loans whose answers you know, then run beside the desk on live loans and decide with three numbers. None of these steps commits you to a vendor.

  1. Pull 90 days of closed loans: every Section J tolerance credit and post-closing refund, by fee. That is your baseline.
  2. Write down the rules you run on: office days, holidays, cut-off, changed-circumstance policy, approval limits.
  3. Back-test on 200 closed loans with known outcomes, including ones with late revised estimates.
  4. Run in parallel on the live pipeline for six weeks, with your desk approving every send.
  5. Decide with three numbers: cures found before closing, false alarms per hundred loans, desk minutes per changed loan.
A ten-week pilot ends with a decision on three numbers
Your teamVendor
Pull 90 days of cures and refunds
Write down calendar, cut-off and policy
Load calendar, provider lists and rules
Back-test 200 closed loans
Score the back-test by cause
Parallel run on the live pipeline
Decide
Week 0246810

Illustrative · replace with your own numbers

Show the numbers
ActivityFromTo
Pull 90 days of cures and refunds01
Write down calendar, cut-off and policy02
Load calendar, provider lists and rules13
Back-test 200 closed loans24
Score the back-test by cause34
Parallel run on the live pipeline49
Decide910

Back-test measures: cures found, late clocks, false alarms

MeasureHowWhy
Cures found before closingCures the tool flagged ÷ cures in the back-test, by causeOne percentage hides the late resets
Late clocks flaggedRevised estimates past day three, found ÷ presentThe most expensive single miss
False alarmsFlags on clean loans, per hundred loans, in desk minutesA tool that flags everything finds everything
Desk minutesFrom a change landing to a decision and sendThe cost case rests on it
Cure rate at closingLoans with a tolerance credit ÷ closings, monthlyThe number your SVP watches
The full working-session questions: 21 questions in seven groups

Bring the disclosure desk, the lock desk, processing, closing, compliance, post-closing QC and IT into one room. Each question says why it matters, what a strong answer looks like, and the warning sign.

A

Closings, revised Loan Estimates and channels in scope

A1

How many loans close a year, and how many get a revised estimate or corrected Closing Disclosure?

Why it mattersSets the size of the work and the return.
Strong answer · warning sign
Counts by month and channel.
A guess.
A2

Which channels and products are in scope: retail, consumer direct, purchase, refinance, construction?

Why it mattersConstruction loans have their own reason for revision.2
Strong answer · warning sign
A clear list and an order.
"Everything, day one."
A3

Who approves sends and cures, and up to what amount?

Why it mattersApproval limits become settings.
Strong answer · warning sign
Written limits by role.
"Whoever is on shift."
B

Your office calendar, cut-off time and changed-circumstance policy

B1

Which days is our office open for substantially all business, and which holidays do we work?

Why it mattersIt decides every sending deadline.4
Strong answer · warning sign
A written calendar.
Branches differ and nobody knows.
B2

What is our desk cut-off for a disclosure to count as sent that day?

Why it mattersThe 5:00 p.m. question in every example.
Strong answer · warning sign
One time, in the policy.
"Before people go home."
B3

What evidence does our policy require for each of the six reasons?

Why it mattersExaminers test the evidence.5
Strong answer · warning sign
A table by reason.
A checkbox.
C

Last quarter's tolerance cures and what caused them

C1

What did we pay in cures last quarter, at closing and after, by fee?

Why it mattersThe baseline for any return.
Strong answer · warning sign
A report by fee and branch.
Only the accounting total.
C2

Which fee causes most of our cures, and why?

Why it mattersOften one fee and one habit, such as rushes or transfer taxes.
Strong answer · warning sign
Named, with a cause.
"Random."
C3

What have examiners and QC said about §1026.19(e) and (f)?

Why it mattersFindings show where the process breaks.
Strong answer · warning sign
A list by type.
Nobody tracks them.
D

Where change notes, invoices and arrival times live

D1

Where do change notes, invoices and loan officer emails live?

Why it mattersThe reason for a change is usually outside the disclosure system.
Strong answer · warning sign
In the loan file, with dates.
In personal inboxes.
D2

Do we record when an invoice or appraisal arrived, separately from when someone opened it?

Why it mattersThe clock starts when the lender has the information.2
Strong answer · warning sign
System timestamps.
Task-created dates.
D3

Is our written provider list current and complete for every loan?

Why it mattersIt decides the 10% bucket.3
Strong answer · warning sign
Stored on each loan.
A PDF from 2022.
E

Exporting disclosure versions, locks and e-delivery events

E1

Can the LOS and disclosure system export every disclosure version and fee?

Why it mattersSets the integration work.
Strong answer · warning sign
An API or a data feed.
PDFs only, by hand.
E2

Does the lock desk system export locks, extensions and re-prices with times?

Why it mattersRate locks reset points and credits.3
Strong answer · warning sign
Event export.
A daily report.
E3

Does e-delivery record sent, opened and signed times?

Why it mattersActual receipt beats the presumption.3
Strong answer · warning sign
Yes, per document.
Sent only.
F

AI policy and vendor review before a TRID pilot

F1

Does our AI policy meet Freddie Mac's Section 1302.8 and Fannie Mae's current requirements?

Why it mattersBoth apply to vendors' tools too.34,35
Strong answer · warning sign
Updated in 2026.
No AI policy.
F2

What does vendor management need before a pilot sees borrower data?

Why it mattersIt sets the pilot's start date.
Strong answer · warning sign
A known path.
First time anyone asked.
F3

Who sponsors the change?

Why it mattersA pilot without a sponsor ends as a demo.
Strong answer · warning sign
A named executive.
No sponsor.
G

Every fee change judged within the hour

G1

What if every fee change were judged within the hour it landed?

Why it mattersTests the appetite for a same-day standard.
Strong answer · warning sign
"We would never lose a valid reset."
"Closing finds it anyway."
G2

What if every decision opened at its document?

Why it mattersLinks the desk to QC and exams.
Strong answer · warning sign
QC would test more loans.
Nobody would look.
G3

Which steps would we never let software take without a person?

Why it mattersTells you where the approvals belong.
Strong answer · warning sign
Sending, cures, overrides, policy changes.
"All of it": then start with counting days.
22 · Frequently asked questions

Zero tolerance, the 10% group, changed circumstances, the mailbox rule and cure deadlines: TRID answers

In shortThe questions people search most often about tolerances, changed circumstances, deadlines and cures, each answered on its own in a few sentences.

What are the TRID tolerance categories?

There are three. Zero tolerance covers fees paid to the lender, a broker or an affiliate, transfer taxes and services the borrower could not shop for. The 10% category covers recording fees and outside services the borrower chose from the lender's written list, tested as one total. Unlimited covers prepaid interest, property insurance, escrow deposits, property taxes and providers the borrower found alone, which need only rest on the best information available.

Which fees are zero tolerance under TRID?

Origination charges and discount points, any fee paid to the lender, a mortgage broker or an affiliate of either, fees for required services the borrower was not allowed to shop for, such as an appraisal or credit report the lender orders from its own provider, and transfer taxes. A lender credit that shrinks is treated as a higher zero-tolerance charge. These amounts may not rise at all without a valid reason disclosed within three business days.

How do you calculate the 10 percent tolerance?

Add up every charge in the 10% group on the baseline Loan Estimate and multiply by 1.10. Then add up the same group on the Closing Disclosure, including any charge that was left off the estimate. If the closing total is higher than the limit, the difference is owed back; for example, a $3,140 group has a $3,454 limit, and a $3,612 closing total means a $158 cure.

What is a valid changed circumstance for a Loan Estimate?

An extraordinary event beyond anyone's control, or an unexpected event specific to the borrower or the loan; information the lender relied on that proves wrong or changes; or new information about the borrower or loan the lender did not rely on. A low appraisal usually qualifies. A choice the lender made, such as rushing an appraisal for its own schedule, does not.

How long does a lender have to send a revised Loan Estimate?

Three business days from receiving information sufficient to establish the reason, counting the days the lender's offices are open for substantially all business. The borrower must also receive the revised estimate at least four business days before consummation, and it may not be provided on or after the day the Closing Disclosure is provided.

When must the borrower receive the Closing Disclosure?

No later than three business days before consummation, counting every day except Sundays and federal holidays. For a Thursday closing that means Monday. A new three-day wait starts only if the APR becomes inaccurate, the loan product changes or a prepayment penalty is added; other changes go on a corrected Closing Disclosure at or before closing.

What is the TRID mailbox rule?

A Loan Estimate or Closing Disclosure that is mailed or emailed counts as received three business days after it was delivered or mailed, counting every day except Sundays and federal holidays. Email works the same way when the borrower has agreed to electronic delivery. Evidence of earlier receipt, such as an electronic signature, sets the actual date.

How long does a lender have to cure a tolerance violation?

Regulation Z lets the lender refund the excess no later than 60 days after consummation, with a corrected Closing Disclosure. Most cures are credited at closing as a lender credit in Section J, with a statement that it includes a credit for an amount over the legal limits. A refund on time keeps the loan in compliance, but the underlying error can still be an exam finding.

Is a rate lock a changed circumstance?

It is a separate reason for revision. When a floating rate is locked, the lender must send a revised Loan Estimate within three business days of the lock showing the new rate, points, lender credits and other rate-dependent charges. Only those charges reset because of the lock.

Is the CFPB changing the TRID rule in 2026?

It is asking. Executive Order 14393 of March 13, 2026 directed the CFPB to consider replacing TRID timing rules with a materiality standard, and the CFPB published a request for information on July 9, 2026 covering timing, tolerances, changed circumstances and small lenders; comments closed August 10, 2026. As of October 2026 no proposed rule has been published, so the existing rule applies in full.

Do Saturdays and federal holidays count as TRID business days?

For receipt and waiting periods, Saturdays count and Sundays and the eleven legal public holidays, including Juneteenth and Columbus Day, do not. For sending a revised Loan Estimate, a day counts if your offices are open to the public for substantially all business, so a Saturday counts only if you open that way and Columbus Day counts if you work it.

Can software decide whether a changed circumstance is valid?

Software can gather the evidence, test it against the rule and recommend a decision, and it can count every deadline exactly. A person should accept or override each decision and approve every send, because the lender stays responsible for its disclosures. Bank and GSE rules in 2026 also expect AI used in lending operations to sit under a written governance policy.

23 · One-page summary

Bucket every fee, judge every change, count office days, cure the rest: TRID tolerances summarized

Print this page

In shortThe whole guide on one screen: the method, the rules as of October 2026, the readiness bands and the terms.

The method
  1. Place every fee in its bucket from who is paid, affiliation and the provider list.
  2. Judge each change the day it lands: one of the six reasons? who caused it? when did you know?
  3. Send a valid revision within three office days; reset only what the reason caused.
  4. Pick each fee's baseline; test zero fees one by one and the 10% group as a total.
  5. Count receipt days back from closing; allow for the mailbox rule.
  6. Credit any excess in Section J, or refund within 60 days; keep the evidence.

Readiness: score 0–2 on eight questions: 0–6 explore · 7–11 pilot · 12–16 implement.

As of October 2026: 12 CFR 1026.19(e)–(f) unchanged since the 2018 fix · Executive Order 14393, March 13, 2026 · CFPB request for information July 9, 2026, comments closed August 10, no proposal yet · SR 26-2 replaced SR 11-7 on April 17, 2026 · Freddie Mac Section 1302.8 from March 3, 2026; Fannie Mae LL-2026-04 from August 6, 2026, now in its Information Security and Business Resiliency Supplement (October 21, 2026) · Fannie Mae's October 2026 forecast: $2.08 trillion of originations in 2026.

14 terms
TRID
The TILA-RESPA Integrated Disclosure rule, in force since October 3, 2015.
Loan Estimate
The cost estimate sent within three business days of application.
Closing Disclosure
The final terms and costs, received three business days before closing.
Tolerance
How far a fee may rise: zero, 10% as a group, or unlimited.
Good faith
The test a closing fee must pass against its estimate.
Changed circumstance
An event or new fact about this loan or borrower that raises a cost.
Reason for revision
One of the six cases that allow a new baseline.
Baseline
The estimate a fee is measured against.
Revised Loan Estimate
A new estimate sent for a valid reason, within three office days.
Office day
A day the lender is open for substantially all business; counts for sending.
Receipt day
Any day except Sunday and federal holidays; counts for receiving and waiting.
Mailbox rule
A form not handed over is presumed received three receipt days after sending.
Cure
The excess paid back, at closing or within 60 days.
Section J
The Closing Disclosure section where a cure appears as a lender credit.
24 · Sources

Sources

Accessed October 2026. Regulatory status statements are as of October 2026.

  1. CFPB, "CFPB Finalizes Two-Month Extension of Know Before You Owe Effective Date", July 21, 2015. consumerfinance.gov
  2. 12 CFR 1026.19. ecfr.gov
  3. CFPB, Regulation Z, Supplement I (official interpretation), comments to §1026.19, eCFR current to October 29, 2026; also at consumerfinance.gov. ecfr.gov
  4. 12 CFR 1026.2(a)(6). ecfr.gov
  5. CFPB, Supervisory Highlights, Issue 26, Spring 2022, 87 FR 26727, May 5, 2022. federalregister.gov
  6. CFPB, Ask CFPB, "Can my final mortgage costs increase from what was on my Loan Estimate?", reviewed Sept. 11, 2024. consumerfinance.gov
  7. CFPB, Supervisory Highlights: Summer 2017, 82 FR 48703, Oct. 19, 2017. federalregister.gov
  8. CFPB, final rule, 82 FR 37656, August 11, 2017. federalregister.gov
  9. CFPB, final rule, 83 FR 19159, May 2, 2018. federalregister.gov
  10. CFPB, interpretive rule, 86 FR 44267, August 12, 2021. federalregister.gov
  11. CFPB, withdrawal, 90 FR 20084, May 12, 2025. federalregister.gov
  12. Executive Order 14393, "Promoting Access to Mortgage Credit", March 13, 2026, 91 FR 13203. federalregister.gov
  13. CFPB, "Request for Information Regarding Promoting Access to Mortgage Credit", 91 FR 42382, July 9, 2026. federalregister.gov
  14. 5 U.S.C. 6103. law.cornell.edu
  15. 12 CFR 1026.25(c). ecfr.gov
  16. 12 CFR 1026.38. ecfr.gov
  17. CFPB Office of Research, "How Mortgages Change Before Origination", October 2020. files.consumerfinance.gov
  18. CFPB, interpretive rule, 85 FR 26319, May 4, 2020. federalregister.gov
  19. CFPB, TRID Rule Assessment Report, October 2020. files.consumerfinance.gov
  20. FDIC, Highlights, April 2020. fdic.gov
  21. FDIC, Highlights, March 2021. fdic.gov
  22. FDIC, Highlights, March 2022. fdic.gov
  23. FDIC, Highlights, March 2023. fdic.gov
  24. FDIC, Highlights, March 2024. fdic.gov
  25. FDIC, Consumer Compliance Supervisory Highlights, July 2025. fdic.gov
  26. FDIC, Consumer Compliance Supervisory Highlights, March 2026. fdic.gov
  27. CFPB, "Data Point: 2023 Mortgage Market Activity and Trends", December 2024. files.consumerfinance.gov
  28. Bhutta and Lambie-Hanson, "The Rise in Mortgage Fees: Evidence from HMDA Data", Federal Reserve Bank of Philadelphia DP 24-01, November 2024. philadelphiafed.org
  29. R. Lombardi, "The hidden cost of fee cures", HousingWire (sponsored by ICE Mortgage Technology), March 6, 2025. housingwire.com
  30. S. Lee, "Refinances lead to early-year surge in mortgage defects", National Mortgage News, August 18, 2026. nationalmortgagenews.com
  31. Federal Reserve, SR 26-2, April 17, 2026. federalreserve.gov
  32. OCC Bulletin 2026-13, April 17, 2026. occ.gov
  33. FDIC, FIL-15-2026, April 17, 2026. fdic.gov
  34. B. Palfreyman (Harris Beach Murtha), "Fannie Mae and Freddie Mac Set New AI Standards for Mortgage Lenders", JD Supra, May 28, 2026. jdsupra.com
  35. Cooley, "Fannie Mae Issues AI/ML Governance Framework for Sellers and Servicers", April 24, 2026. finsights.cooley.com
  36. ABA Banking Journal, "Fannie Mae posts updates to its AI and cybersecurity requirements" (Supplemental Bulletin 26-01), October 27, 2026 (secondary; Fannie Mae's pages refuse automated reads). bankingjournal.aba.com
  37. Fannie Mae Economic and Strategic Research forecasts, as reported by Scotsman Guide (secondary; fanniemae.com refuses automated reads): "Fannie Mae lowers single-family mortgage origination forecasts through mid-2027", September 17, 2026, scotsmanguide.com; and "Fannie Mae just tore up its 2027 mortgage forecast", October 14, 2026, scotsmanguide.com
  38. O*NET OnLine, 43-4131.00 Loan Interviewers and Clerks. onetonline.org
  39. BLS, Employer Costs for Employee Compensation, June 2026 (FRASER copy). fraser.stlouisfed.org
  40. MBA NewsLink, "Independent Mortgage Bankers Post Improved Net Production Profits in 2025", April 16, 2026. newslink.mba.org
Next step

See it on ninety days of your own closings.

Explore the solution, or bring ninety days of closed loans with their disclosures, change notes and fee sheets, and we will run the comparison with you, every cure and every clock shown with its working.

botminds.ai The complete guide to TRID fee tolerances · October 2026. Lantern Ridge Home Loans, Quillfeather Title & Escrow, Northfold Appraisal Management, Fernwick Credit Services, the Hensleys, every person, address and figure in the example and the screens are fictional. Regulatory status is as of October 2026; check the sources before relying on it.