Tarmac Delay Compliance demo

What the demo shows

Watches ground holds against the 3- and 4-hour limits and files DOT reports, for ops control

Tarmac Watch runs every aircraft's clock from a cited start time and predicts takeoff and breach from the deice queue and ATC programs. On a surface diagram of the airport, each aircraft sits in a ring that closes toward its limit, and the Return Planner says when a return must start and which gate it can have. The duty manager approves the return; agents draft the captain's ACARS and the station message for the duty manager to send, log food and water and announcements from the cabin crew, and after any long delay draft the DOT report and an evidence pack that a second agent reconciles before a compliance analyst certifies it.

Transcript

1. 0:00Tarmac Delay Compliance watches every aircraft holding passengers for operations control.
2. 0:08By law, passengers can leave within 3 hours for on international flights.
3. 0:15One airline paid $4.1 million for 43 flights held too long.
4. 0:23Snow at O'Hare, Corvay 9-02 to Boston, out 2 hours 10.
5. 0:29Boston has a ground stop.
6. 0:32The agent predicts takeoff 43 minutes past the limit.
7. 0:37It's line, gate B14 frees at 1520, start back by 1540.
8. 0:45Teresa, the duty manager, approves with a reason.
9. 0:49Agents draft the captain's and station's messages.
10. 0:54She sends both, and the captain turns back.
11. 0:57Food and water at two hours was already logged.
12. 1:02After a long delay, a checker agent reconciles every time.
13. 1:07The DOT report is drafted that day.
14. 1:11Every value cited, every decision signed, every step logged.
15. 1:18The door opens at 2 hours 39.
16. 1:21None of the eight aircraft went past the limit.
17. 1:25Built on bot mines, agents, data, screens, and governance on one platform.

Transcribed from the film’s narration. Captions are on the player.