Tariff Knowledge Search demo
How was this charge calculated? Answered and cited. 1:14
What the demo shows
A search solution for agents and analysts that answers tariff questions with citations.
An agent asks a tariff question in plain words and the answer is the bill itself: the tier table, the arithmetic line by line, the fuel cost adjustment for that quarter and the tax, with a clause on every rate from the version in force on the bill date. The answer is a live calculator: change the use, the season or the bill month inside it and each line and citation updates in place. Where two sources disagree, the answer is held for the rates analyst.
Transcript
- Tariff Knowledge Search answers tariff questions for agents and analysts, with a citation on every rate.
- The tariff book runs to 412 pages and three agents give three answers.
- Karim Osei is on the line.
- Farah asks what 4,200 kilowatt hours cost in summer.
- Five agents find the clauses in force and work the bill in seconds.
- The answer is the bill itself.
- Every slab, every line, 1,397 dirhams.
- Every rate carries its class.
- Summer rates come from rider R7.
- For his new pool, she types 5,000, 1,737 dirhams, citations and all.
- It matches his August bill to the fills, so the call closes first time.
- Built on Botminds: agents, data, screens, and governance on one platform.
Transcribed from the film’s narration. Captions are on the player.