SOP Training Impact Assessment demo

When an SOP revision is approved, the changed text sits on the left and, wired to it on the right, the people who must retrain, how, and by the effective date — everyone else only acknowledges. 1:14

What the demo shows

A GxP training solution for QA and training teams that decides who retrains after SOP changes.

Five agents compare the approved revision with the one in effect, section by section, class each change (editorial, clarification, new step, changed limit) and cite it, find who performs each changed section from the training matrix, and propose the method per group from the site's rules: an on-the-job demonstration, a knowledge check, reading the changed sections, or a two-minute acknowledgment when nothing in the person's work changed. The assessment screen wires each changed passage to the people it touches and sets the blanket re-read hours against the targeted ones. The coordinator reviews and sends; QA e-signs; only then are assignments created, due before the revision takes effect.

Transcript

  1. SOP Training Impact Assessment decides who re-trains after an SOP change for QA and training teams.
  2. Rereading this SOP would cost 784 people 653 hours.
  3. Revision 12 is approved.
  4. PREA asks the agents to assess it.
  5. Five agents compare both revisions.
  6. Three change steps, two editorial.
  7. Each change is wired to the people who perform form it.
  8. 42 transfer operators. Operators show the new steps to a trainer.
  9. 720 others only acknowledge.
  10. 653 hours of blanket rereading become 51, 600 hours back on the line.
  11. Prius sends it to QA.
  12. Omar E signs, and the training is due before Rev12 takes effect.
  13. Built on Botminds: agents, data, screens, and governance on one platform.

Transcribed from the film’s narration. Captions are on the player.