Smart Water Meter Leak Alerts demo
Tell the customer about the leak before the bill does. 1:14
What the demo shows
A workflow solution for water utilities that detects continuous flow and alerts the customer.
Each morning six agents read every water meter's night flow from midnight to 5 am, rank the homes whose flow never reached zero by water lost, read the shape to name the likely leak (toilet, irrigation valve, supply pipe), price it at the customer's own tier and send a plain alert. If the flow has not stopped in 72 hours the water desk calls; when it is fixed, the leak adjustment is checked and drafted for a billing adjuster to sign.
Transcript
- Smart Water Meter Leak Alerts finds homes whose water never stops at night and tells the customer.
- Today, a hidden leak runs until the bill a month later and becomes a complaint.
- Every morning, each home's night flow from midnight to 5 is a small line on the wall.
- Healthy homes drop to zero.
- The leaking homes are the lines that never touch it.
- Villa 14 and Al Rimal, flat all night, its lowest point at 3 a.m.
- and still above zero.
- The agents read the shape, steady, small, since Saturday.
- Most likely, a toilet cistern.
- At her own tariff, that is about 1,100 liters and 28 dirhams a day.
- One click, and Farrah gets the alert in Arabic and English before her bill does.
- Built on Botminds: agents, data, screens, and governance on one platform.
Transcribed from the film’s narration. Captions are on the player.