SCRA and MLA Compliance demo

Every applicant and account checked for military protections, and every active-duty notice turned into the right rate. 1:14

What the demo shows

A compliance solution for lenders that checks military status and applies the rate cap.

Six agents read every active-duty notice the day it arrives, find every account the borrower holds — joint ones too — back-date the 6% cap to the day of call-up and work the refund to the cent, and test every covered applicant’s all-in rate against 36%; the compliance analyst approves.

Transcript

  1. SCRA and MLA Compliance reprices loans for service members to the legal rate cap.
  2. Sergeant Whitfield was called up in July.
  3. Servicing set 6% from his email date.
  4. The ledger shows each account before and after the cap, period by period.
  5. From a notice date, the refund is $90.
  6. His orders say July 14th.
  7. The agents also found a home equity line he holds with his wife.
  8. Danielle backdates the cap.
  9. The ledger recalculates. Refund owed, $863.40.
  10. The late fee comes back too.
  11. Payments fall $275 a month.
  12. She approves. The letter and the credits go out the same day.
  13. His wife's loan hit a payment plan that pushed it to 40%.
  14. Blocked. Built on Botminds: agents, data, screens, and governance on one platform.

Transcribed from the film’s narration. Captions are on the player.