Redemption Processing demo

What the demo shows

Checks each fund redemption or switch request against fund terms, gates and fraud rules

The dealing desk lines up today's requests against the dealing cut-off, with each fund's gate headroom for the dealing day and a desk thread where eight agents report what they did and the person answers. The Desk orchestrator runs the cut-off clock and brings in the right person; the Intake agent reads faxes, emails, portal requests and order messages in any language and cites every value; the Signature agent compares signatures and seals with the specimens; the Fund terms agent applies notice periods, lock-ups and fees from the fund's own clauses; the Gate agent recalculates headroom with every request and proposes pro rata when a gate binds; the Fraud agent compares the sender domain and payee account with the records on file; the Call-back agent rings the number of record, never one in the request; the Confirmation agent writes to the investor in their language after release. A processor prepares, a dealing supervisor releases, payments control approves any change of payment details, and the fraud analyst decides fraud.

Transcript

1. 0:00Redemption Processing checks each fund redemption or switch request against fund terms, gates and fraud rules Email fraud cost U.S.
2. 0:12victims $2.77 billion in 2024.
3. 0:18Today, agents read 2,146 requests in any language, checking signatures and notice periods.
4. 0:28One email asks for $4.6 million to a new account, from a lookalike domain.
5. 0:36The callback agent rings the number of record.
6. 0:39The CFO sent nothing.
7. 0:43Nadia rejects it with a reason.
8. 0:45A case opens and the domain is blocked.
9. 0:50Credit requests use 4.2% of a 5% gate, so all are paid in full.
10. 0:57Real estate reaches 7.9%, so each request is scaled to 63.3%.
11. 1:043%. Owen releases the checked batch.
12. 1:09Nobody approves their own work.
13. 1:12Every value cited, every decision signed, every step logged.
14. 1:18For $0.6 million stopped, nothing paid to an unverified account.
15. 1:25Built on Botminds: agents, data, screens, and governance on one platform.

Transcribed from the film’s narration. Captions are on the player.