Rail Freight Claims Management demo

What the demo shows

A freight claims solution for railroads: each loss and damage claim traced custody by custody.

Agents rebuild the car’s journey from both railroads’ car events, custody segment by custody segment, place the shipper’s impact recorder peaks on it after checking its clock against undisputed moves, and read the photos against the loading diagram. A challenger argues the other railroad’s side and catches the agents’ own drafts, such as asking the connecting railroad for more than the railroad will pay. Claimants, salvage buyers and connecting railroads answer in fixed fields, and pay, compromise and decline are priced with editable assumptions. The claims manager decides the offer within the 120-day clock, the director opens the journey and the letter and co-signs, and a reimbursement claim goes to the railroad whose line the damage happened on.

Transcript

1. 0:01Rail Freight Claims Management settles railroad damage claims on the 49 CFR 1005 clock.
2. 0:10Mid-run, Lorraine steers the agents to the other two cars in the block.
3. 0:1611.2 miles an hour a minute after the Class I's hump; never above 4.1 on Varrowdale.
4. 0:24The other railroad's claim desk, an agent, attacks our case; Lorraine weighs the recorder; it catches our own draft too.
5. 0:35The salvage buyer quotes 5,200 dollars; Lorraine reads the consignee's note.
6. 0:42She offers 33,440 dollars, the claim less the quote, on day 17 of 120.
7. 0:53Over 25,000 dollars, the director opens the journey and the offer letter.
8. 1:01She co-signs; every signature is audited, privileged notes excluded.
9. 1:08Offer sent on day 17; 33,440 dollars to claim back from the Class I.
10. 1:17Built on Botminds: agents, data, screens and governance on one platform.

The narration as written for the film. Captions are on the player.