Operational Resilience Management demo

Each important business service mapped, its recovery timed from test evidence, and each breach tracked to a fix 1:31

What the demo shows

Risk teams map important business services, test impact tolerances and track fixes

A Mapping agent builds each important business service's chain from the CMDB, the third-party register, continuity plans and runbooks, and proposes changes for the Service Owner to confirm. A Scenario agent runs severe but plausible scenarios and times every recovery step from failover tests and incidents, not estimates. An Impact agent counts the payments, customers and value affected from a real day's volumes. A Third-party agent finds suppliers that share a failure. A Remediation agent proposes fixes and re-tests each on the same clock. A Self-assessment agent drafts the board document with every line cited. The Head of Operational Resilience checks every result, and the SMF24 accepts fixes and approves the self-assessment.

Transcript

  1. Operational Resilience Management helps UK banks prove services survive severe disruption.
  2. Nine UK banks logged 803 hours of IT outages in two years.
  3. Corvane Bank UK has eleven important services; this Faster Payment has a four-hour tolerance.
  4. The Mapping agent built its chain, from people and processes to suppliers.
  5. Then ransomware hits the gateway supplier; steps are timed from the May failover test.
  6. Recovery takes 6 hours 10 minutes: 2 hours 10 over tolerance.
  7. 312,000 payments, worth 48.6 million pounds, would be delayed.
  8. A warm standby gateway re-tests at 3 hours 5 minutes.
  9. Diane, the accountable executive, accepts it for March 31, 2027.
  10. Every map, tolerance and result has a maker and a checker.
  11. The result: proven recovery times and a cited self-assessment for the board.
  12. Built on Botminds: agents, data, screens and governance on one platform.

The narration as written for the film. Captions are on the player.