Meter Data Inquiry demo

Ask the 15-minute data a question, get a cited answer. 1:14

What the demo shows

A search solution for analysts and agents that answers plain-language questions on meter data.

A billing analyst, care agent or planner asks the meter data a question in plain words. The answer comes back as a chart first, with one line saying what it shows, and the question becomes editable chips (area, commodity, measure, how long, dates, exclusions): change 3 days to 7 and the chart, count and list change with it. Agents read the 15-minute reads, separate real zeros from radio gaps and vacant premises, and recount every number before it is shown; every meter opens on its readings, events and premise record. People decide on holds, referrals and resets.

Transcript

  1. Meter Data Inquiry answers plain questions about meter data for billing, care and planning.
  2. Today, a simple data question waits five days in an analyst's queue.
  3. Layla asks, which meters in Zone 7 read zero for three days?
  4. Five agents read 24 million readings, and the answer comes back as a chart.
  5. 41 meters. The chips under the question are the query, so anyone can change them.
  6. Piper moves the chip from three days to seven, 12 meters remain.
  7. Nine sit on one feeder, all upgraded to the same firmware on October 2nd.
  8. Layla holds 12 bills before Thursday's run.
  9. The nine meters are reset remotely.
  10. Every number is recounted from the records, and every answer is logged.
  11. Built on Botminds: agents, data, screens, and governance on one platform.

Transcribed from the film’s narration. Captions are on the player.