Medical Records Retrieval video
One board for every provider request, each return checked date by date against the visits the client reported and the bills received, and the follow-up drafted for exactly what is missing. 1:17
What the film shows
Requests, chases and completeness-checks every provider's records and bills for each PI case
Agents draft each request from the visits the client reported, check every authorization, track every response on a fixed cadence and read every return. Each return is compared date by date with the client's visits and the bills received; the follow-up for the missing dates is drafted for a coordinator to approve, and copy fees are checked against the state cap. The case manager decides when records are ready for the demand.
Transcript
- Medical Records Retrieval requests, chases and checks every provider's records for injury firms.
- Records take two to three weeks per provider, and arrive incomplete.
- Bayberry Hollis tracks 212 open requests, each with a signed authorization.
- Catawba Crest's records for Marisol just landed in Received.
- The check compares every page with her visits and her bills.
- May 4 is billed at $4,812, with no chart.
- The follow-up for May 4 is drafted; Ainsley approves, and the card returns to Chased.
- Every date is cited to its intake note, bill and page.
- Copy fees are checked against North Carolina's cap.
- Every missing date caught, twenty-four days before the demand.
- Built on Botminds: agents, data, screens and governance on one platform.
The narration as written for the film. Captions are on the player.