LTD Claim Monitoring demo
Every open long-term disability claim watched for the dates and signals that change the benefit. 1:14
What the demo shows
A claims solution for LTD examiners that tracks the dates and events that change each benefit.
Seven agents keep every open LTD claim on a benefit event horizon: they read Social Security notices, settlements and physician statements, place each event on the claimant's lane, open reviews 120 days ahead, calculate offsets and overpayments month by month and draft the letters; the examiner decides and signs.
Transcript
- LTD Claim Monitoring watches the dates that change each disability benefit for claim examiners.
- Social Security awards come late.
- In arrears, hearings wait nine months.
- Tamsin's horizon shows each claim's next events.
- Definition changes, hearings, age 65.
- This morning, Marisol Vance's award arrived.
- Agents read it, and it drops on her lane, $1,850 a month from February.
- Eight overlapping months. A $14,800 overpayment.
- Every figure is cited.
- From October, she receives $1,030.
- Tamsin signs the drafted letter.
- The recovery specialist co-signs.
- Unto any occupation dates and social security offsets.
- Caught on time. Built on Botminds.
- agents, data, screens, and governance on one platform.
Transcribed from the film’s narration. Captions are on the player.