SystemCorporate Legal Department

Legal Accruals

Legal accruals built from each law firm’s own reply, with silent firms filled from budget and billing rhythm and last month’s miss explained, ready for the controller to book.

Follow the close from first request to booking ↓
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The problem

The month-end number legal owes finance is mostly chasing and guessing

A few days before month end, the legal operations analyst emails every outside firm for its unbilled work. Fewer than half answer on time. The rest get the same reminder again, and the numbers that do come back arrive as an email line, a spreadsheet, a portal entry or a letter, each copied into a workbook by hand. A firm that stays quiet goes in at a guess, or at nothing.

Then the invoices arrive and miss the estimates, and nobody measures by how much, so the same firms under-report month after month. The controller receives one total with no trail behind it, and when the auditors ask where it came from, the answer is an inbox.

Built forLegal operations leadsCorporate controllersIn-house counselGeneral counsel

The Problem Today

Law firms bill a month late, so legal must estimate unbilled work for finance, and half the firms never answer.

48%
of law firms respond to requests for unbilled estimates published
26%
gap between firms’ monthly estimates and what they invoice published

Rebuilt from scratch each month

  • Reminders
  • Workbooks
  • Invoices
  • Close dates
  • Silent firms go in at zeroA guess or a blank, then a true-up nobody expected
  • A total with no trailThe controller gets one number and cannot trace it

The Solution

  1. Each reply readEmails, spreadsheets, portal entries and letters, each number cited
  2. Silent firms filledFrom matter budget burn and billing rhythm, never zero
  3. Last month’s miss explainedEach estimate matched to the invoice that followed, misses traced
  4. Bridge approved, then bookedCounsel confirm top-ups, legal operations approves, finance books

Built-in controls

  • Agents never post to the ledger
  • Preparer, approver and booker are three people
  • Firms only receive wording you approved

What You Get

Finance books an accrual it can walk through bar by bar, and legal learns which firms under-report.

  • A bridge finance can auditEach bar opens the email, invoice or budget behind it
  • Misses measured monthlyFirms that under-report get a top-up counsel confirms
  • Booked by cost centerBy matter, firm and cost center, with the entry and tie-outs
The close, in order

Legal accruals from the first request to booking, one screen per step

The close runs in this order. Each screen below is one step of it, with who uses it and what it fixes for them.

  1. 01Requests and replies

    Requests and reminders sent only in the wording legal operations approved

    How it works

    • Each of the 31 firms gets its request four business days before month end
    • Reminders go out on the last business day and on business day 1
    • 27 of 31 firms replied by the cutoff, against the 48% typical line
    • Each row shows how the reply came, the amount read and where it was read from

    Legal operations analystStops spending half the close forwarding the same email to the same few firms, and shows at a glance who has not answered.

  2. 02A firm’s reply, cited

    Each firm’s reply read in its own form, with the amount highlighted

    How it works

    • Emails, spreadsheets, portal entries and letters are all read
    • The words the amount came from are highlighted in the reply itself
    • $236,000 is split across three matters, each line cited to the email
    • Six months of estimate against invoice sit beside it, ending at +51%

    Legal operations analystNo more re-keying numbers out of emails and attachments, and each amount in the accrual can be shown in the firm’s own words.

  3. 03Gap-fills

    Silent firms filled from their budget plan and their billing rhythm

    How it works

    • Four firms gave no amount by the cutoff
    • Each fill blends 60% of the October budget plan with 40% of the last six invoices
    • The sum is on the screen: 0.6 × $150k + 0.4 × $130k = $142k
    • Each fill carries a confidence and can be asked again or overridden with a reason

    Head of legal operationsA firm that stays quiet no longer enters the accrual at zero or at a guess nobody can explain to the controller.

  4. 04Estimate against invoice

    Last month’s estimates matched to invoices, each miss traced to its line

    How it works

    • Each firm’s September estimate is set against the October invoices for that work
    • A miss over 15% and $25,000 gets a written explanation
    • Each explanation puts what the firm said beside what the invoice shows
    • Two firms, at +51.4% and +58.3%, left out document review and an expert’s costs

    Head of legal operationsSees which firms under-report, by how much and why, before it surfaces as a true-up nobody planned for.

  5. 05Top-ups awaiting approval

    Top-ups for repeat under-reporters, confirmed by the counsel on each matter

    How it works

    • Proposed only when a firm misses the same way two months running
    • The counsel on each matter confirms it, with a note on the work still running
    • The top-up bar stays hatched at +$0.16M until it is approved
    • Approving moves the October accrual from $3.26M to $3.42M

    In-house counselGets work a firm left out of its estimate, such as a document review still running, into the accrual before the invoice lands.

  6. 06October accrual bridge

    A bridge from last month’s accrual, each bar opening its sources

    How it works

    • Starts at the September accrual of $3.18M, as the ledger holds it
    • Takes off $2.61M invoiced, then adds firm estimates, top-ups and gap-fills
    • Closes at $3,420,000, split by cost center in the side panel
    • Checks the opening against ledger 2150 and the invoices against accounts payable

    Head of legal operationsHas a number to walk the controller through bar by bar, where today one total sits in a workbook with nothing behind it.

  7. 07By matter and cost center

    The accrual by matter, firm and cost center, tied to the bridge

    How it works

    • Seven cost centers, led by 4110 Litigation at $1,159,000
    • Each matter shows its budget, spend to date, accrual and counsel
    • A firm view lists carried, estimated, top-up and gap-fill amounts
    • 142 matters across 31 firms come to $3,420,000

    Corporate controllerCan code outside counsel fees to the right cost center and answer an auditor who asks where the total comes from.

  8. 08Journal entry support pack

    A journal entry and support pack tied to the ledger and invoices

    How it works

    • Debits 6420 Outside counsel fees by cost center and credits 2150 Accrued legal fees
    • Shows the September entry reversed and the October one set to auto-reverse
    • Ties the opening to the ledger and 58 invoices to accounts payable
    • Six parts and 38 pages, from the bridge to the gap-fill workings

    Corporate controllerReceives an entry that already ties to the ledger and the invoices, so booking it needs no rework.

  9. 09Sending the pack

    A cover note drafted from the bridge and sent on one approval

    How it works

    • The note names the firms, matters, cost centers and last month’s 8.4% miss
    • Sending it records the approval of the October accrual
    • Preparer, approver and booker stay three different people
    • Nobody in legal posts to the ledger; the controller books the entry

    Head of legal operationsHands finance the accrual and its pack on business day 2; a close run from inboxes and workbooks tends to land around business day 5.

Three misses explained from invoice lines, and one firm out of office

Findings from one October close, each one a person would have passed by in a busy week.

Document review left out of the estimate

A litigation firm estimated $210k, mostly deposition prep. Its invoice held 412.0 hours of document review worth $104,600, and its October reply named depositions again.

An expert’s costs missing from a fees-only sheet

An employment firm sends fees only, so an expert’s payroll-data analysis came in as a $52,800 cost. Its sheet for October left the costs column blank again.

A trial that moved

A third firm over-estimated by 26.7% because the trial moved to January and the prep hours were never worked. The firm’s October estimate is already lower, so no top-up.

An auto-reply instead of a number

One silent firm’s billing partner was away past the cutoff. It enters at $142k from its budget plan and invoices, at high confidence, and is trued up when the invoice comes.

Four quiet firms filled at $380,000, each from its own plan and invoices

Sixty percent of the October budget plan, forty percent of the average of the last six invoices.

Matter areaBudget planBilling rhythmGap-fill
Customs penalty notice and import audits$150k$130k$142k
Employment advice and agency charges$110k$130k$118k
Terminal leases and zoning$80k$65k$74k
Patent and trademark prosecution$45k$47.5k$46k
Four silent firms60% weight40% weight$380,000

Counsel confirm top-ups, legal operations approves and the controller books

Agents ask, read, fill and reconcile. Four roles decide what goes into the number and who books it.

Legal operations analyst
Sees
Each reply as it arrives, with the line its amount was read from
Signs
Marks the accrual prepared, and cannot approve it
In-house counsel
Sees
The top-up proposed on their own matter and the invoice line behind the miss
Signs
Confirms each top-up on the matters they run
Head of legal operations
Sees
The bridge, the misses and the gap-fills, bar by bar
Signs
Approves top-ups, overrides and the accrual, then sends the pack
Corporate controller
Sees
The entry by cost center, its tie-outs and the support pack
Signs
Books the journal entry, and cannot change an estimate
Around the close

The replies, the ledger and the record behind one October legal accrual

What the analyst, the controller and the head of legal operations open around the bridge.

A sheet with its costs column blankThe firm’s spreadsheet totals $118,000 in fees with the costs column blank. Last month that gap came back as a $52,800 expert cost.
A firm that never answeredThe request, two reminders and the cutoff passed with no reply, then an auto-reply. The gap-fill of $142,000 is split across its three matters.
The invoice line behind the miss412.0 hours of document review by contract reviewers, $104,600 of a $318,000 invoice, highlighted as the work the estimate left out.
The opening balance, from the ledgerAccount 2150 at $3,180,000.00 credit on the September entry, read from the general ledger by an agent that cannot post to it.
Who did what, in orderRequests, replies read, gap-fills, counsel confirmations, the approval and the send, each with its timestamp and its actor, human or agent.
The rules of the close, set onceThe calendar, the 15% and $25,000 threshold, the 60% and 40% blend, the ledger mapping and who confirms and approves.

Questions finance and legal operations raise before booking legal accruals

What are legal accruals?

Legal accruals are the month-end estimate of outside counsel work done but not yet billed. Firms bill in arrears, so this month’s work is invoiced later but is an expense now. This solution asks each firm, reads the replies, fills the silent ones, and builds the bridge and the journal entry support pack.

What happens when a law firm sends no estimate?

The firm is filled from its matter budget plan and its billing rhythm, blended with weights legal operations sets. It does not go in at zero. The fill is labeled as the company’s own estimate, can be overridden with a reason, and is trued up when the invoice arrives.

Can it read estimates that arrive as spreadsheets, portal entries or letters?

Yes. Each reply is read in the form it came in, and the words or cell the amount came from are highlighted. A range is flagged for a person rather than averaged, and an amount is never written for a firm that did not give one.

How does it measure how far law firm accrual estimates miss the invoices?

Each month it matches last month’s estimates to the invoices that followed and explains each miss over the threshold from the invoice lines. When a firm misses the same way two months running, it proposes a top-up for counsel to confirm and the head of legal operations to approve.

Does it post the accrued legal fees entry to the ledger?

No. It reads the ledger and accounts payable, then prepares the entry and the support pack. The head of legal operations approves and sends it, and the corporate controller books it. The preparer, the approver and the controller are three different people.

Who can change a firm’s amount after the cutoff?

Firm amounts lock at the cutoff. A late reply is recorded as a change with who made it and when, and a top-up or override needs counsel’s confirmation and the head of legal operations’ approval, with a reason in the audit trail.

Rerun a month you have closed
and see which firms missed.

Pick a month already on the books: its firm replies and invoices become a bridge, a list of misses and a support pack.