In-Force Policy Servicing demo
Ask about any policy, however old, in plain words; get the answer from its own contract, riders and history, with the page that says so. 1:14
What the demo shows
A policy service solution for life carriers that answers questions from each policy's contract.
Six agents find the issued form version, read the policy's own scanned contract, read today's values and run the projection engine, so a rep answers on the call with every sentence cited and sees what a loan or a stopped premium does to the death benefit and the lapse year; a specialist reviews any answer that lapses within 15 years.
Transcript
- In-Force Policy Servicing answers questions on any life policy from its own contract.
- On old policies, that contract is a scan so reps' guests are called back days later.
- Harold, 71, wants a $40,000 loan on his 1998 policy.
- Agents find a form, read the contract and today's values and run the projection.
- Every sentence is cited and each figure opens its page.
- age. With interest added, the death benefit falls, and the policy lapses in 2039 at 84.
- Paying the interest each March keeps it in force to 2047.
- A specialist reviews Rene's letter first, as the lapse is within 15 years.
- An answer in a minute, not a callback in days.
- Built on Botminds: agents, data, screens, and governance on one platform.
Transcribed from the film’s narration. Captions are on the player.