Flight Diversion Management demo
When a flight diverts, agents rank airports and line up fuel, handling, crew and passengers 1:34
What the demo shows
When a flight diverts, agents rank airports and line up fuel, handling, crew and passengers
The Diversion Planner ranks candidate airports on 30/60/90-minute rings and names its top choice and the one reason it beat the second, every fact cited. Once the dispatcher chooses, agents draft the cockpit message, handling, fuel, customs, hotel holds and crew checks in parallel; a Checker cross-checks them and each waits for a person. The duty manager signs continue or cancel, and the cost record is written as it happens.
Transcript
- Flight Diversion Management helps an operations center divert a flight and recover it the same day.
- A medical diversion can cost up to $200,000.
- Corvay 96, London to Denver, has a passenger with chest pain over Hudson Bay.
- The agent picks Winnipeg and the one reason it beat Thunder Bay.
- Cardiac care 17 minutes sooner.
- Every fact is cited.
- Churchill is closest, but has no cardiac care.
- Marcus chooses Winnipeg. Eight agents work in parallel.
- Cockpit message, handling, fuel, hotels, crew.
- Each draft waits for a person.
- Marcus sends it, and the captain will jettison fuel.
- The checker agent catches a fuel order written for an overweight landing and corrects it.
- Rene approves the fuel, and the hotel holds for 214 passengers.
- Every decision is cited, signed, and logged.
- Corvay 96 continues the same day, and the diversion costs $61,000.
- Built on Botminds: agents, data, screens, and governance on one platform.
Transcribed from the film’s narration. Captions are on the player.