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Exemption Certificate Management demo

Each certificate checked against the state registry, and each claim against what the customer buys. 1:34

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What the demo shows

Collects, validates and tracks sales tax exemption certificates for exempt customers

One certificate fills the left of the inspector, with a stamp on each field: purchaser, address, permit number checked in the state's own registry with the time of the check, items, business type, signature, date, form and expiry. The right side answers the question field checks miss: what the customer actually buys against the reason it claimed, by item class, with the tax at stake. Under it, every ship-to state with its certificate status. A Collector agent asks for the right state's form the moment an order ships somewhere none is on file and chases renewals; a Reader agent reads every certificate; a Validator agent checks every field and number and re-checks the other agents; a Use agent compares claims with purchases; an Order agent holds or taxes exempt orders in SAP by rule; an Audit agent answers a state's sample with the certificate valid on each invoice date. The sales tax analyst talks to the agents, reads their citations and decides every exception with a reason code and an e-signature.

Transcript

  1. Exemption Certificate Management collects, checks, and tracks the certificates behind every tax-exempt sale.
  2. Four tax teams with thousands of exempt business customers.
  3. Every exempt sale without a valid certificate is taxed at audit.
  4. Texas gives 90 days.
  5. Six agents work 6,000 exempt customers.
  6. This morning they found one.
  7. Blue Water Marine Supplies Texas Resale Certificate Passes every check, permit active in the state registry.
  8. But 63% of what it buys is shop tools it uses itself.
  9. $14,820 of tax a year.
  10. The validated checked that finding against the Texas rule and agreed.
  11. Greg asks what went to the service yard.
  12. 91% cited. Greg decides.
  13. Charge tax on those items from now on.
  14. Every check cited, every decision signed, every step logged.
  15. 98% of exempt sales covered, $61,000 of misuse caught before the auditor.
  16. Built on Botminds: agents, data, screens, and governance on one platform.

Transcribed from the film’s narration. Captions are on the player.