EU FMD Alert Management demo

EMVS level-5 alerts grouped into bubbles by their likely cause: fix one cause and every alert in its bubble closes with one note. 1:13

What the demo shows

A serialization solution for compliance teams that investigates and closes EMVS pack alerts.

Every 30 minutes the alert reader pulls new EMVS alerts; three checkers match each one against our upload records, the pack's history and known scanner patterns, and the cause classifier places it in a bubble with others that share its likely cause. When the cause is ours, one corrective upload fixes the whole bubble, every pack is re-checked, and one closure note and the reply to the national organization are drafted for the alert manager to approve. An alert with no technical cause is never closed with others: it goes to the head of market quality with a full evidence pack.

Transcript

  1. EU FMD Alert Management investigates and closes EMVS pack alerts for serialization teams.
  2. Each alert holds a pack at the pharmacy, and teams work them one by one.
  3. Forty alerts arrived overnight.
  4. Replay the night. They land, one after another.
  5. Agents check each upload, pack history and scan, and sort alerts by likely cause.
  6. Thirty-six fall into one bubble.
  7. Batch C25L0912 was never uploaded for Germany.
  8. Lina requests one fix.
  9. Priya resends a batch, and all 36 packs verify.
  10. OneNote closes all 36 inside the deadline, with a reply drafted.
  11. An alert with no technical cause never joins a bubble.
  12. Quality decides. Build on Botminds, agents, data, screens, and governance on one platform.

Transcribed from the film’s narration. Captions are on the player.