Estimated Time of Restoration Prediction demo

Restoration times customers can plan around. 1:15

What the demo shows

A system solution for outage managers that predicts and updates restoration times.

Six agents give every outage a restoration time with an honest 80% band, learned from six years of restorations by cause, device, area, weather and crew, and re-predict it the moment a fact arrives: the crew's GPS, its arrival on site, the lineworker's damage report. Each outage is drawn as a restoration fan that narrows from ±3 hours to ±40 minutes as the facts come in; every real change is pushed to customers in plain words, life-support customers called first, and any time more than 2 hours later waits for the outage manager.

Transcript

  1. Estimated Time of Restoration Prediction predicts and updates restoration times for outage managers.
  2. A missed time hurts more than the outage.
  3. Customers plan around it, then call.
  4. At 2.52, Kestrel Bay goes dark.
  5. The old rule says 4.52.
  6. Botminds says 6.20, plus or minus 3 hours.
  7. Crew 14 is assigned, and its GPS feeds the prediction as the truck drives.
  8. The crew arrives and reports a broken cross arm.
  9. The fan narrows from three hours to 40 minutes.
  10. Every customer gets the new window.
  11. Life support customers are called first.
  12. A time more than two hours later waits for the outage manager.
  13. In 30 days, 81% of restorations landed inside the window customers were told.
  14. Built on Botminds: agents, data, screens, and governance on one platform.

Transcribed from the film’s narration. Captions are on the player.