Electronic Communications Surveillance demo

What the demo shows

Reviews flagged emails, chats and calls in any language and closes each alert with reasons

The flagged conversation is the screen: one thread across email, chat, Teams, the call record and the order, each message in its original language with English beside it, a risk gutter of small chips down the left and the person's prior alerts in a strip above. Seven agents work it. The Capture agent reads every archive and resolves people; the Thread agent rebuilds the conversation around the flagged phrase and lists what it left out; the Language agent puts English beside each original with idiom notes; the Risk agent classifies each message, links orders and checks the wall-crossing register; the Off-channel agent checks every "call me" against the recorded lines; the QA agent re-reads 5% of closed alerts blind and reopens disagreements; the Case agent drafts memos, reports and exam exports. Reviewers approve or reject every proposal with a reason, a supervisor countersigns every escalation, and Legal sees only escalated cases.

Transcript

1. 0:00Electronic Communications Surveillance helps compliance teams review flagged messages and calls in any language.
2. 0:09The SEC has fined over 100 firms more than $2 billion for off-channel messages.
3. 0:18Quillfield's agents read 30,000 flagged messages a month in 12 languages.
4. 0:25Today, they propose 1,071 closes, each with a written reason.
5. 0:33A Brazil desk chat says, call me on my cell, not here.
6. 0:39The thread agent rebuilt it across channels, English beside each line.
7. 0:46The wrist gutter marks inside information and an off-channel move.
8. 0:52The off-channel agent found no recorded call on any line.
9. 0:5823 minutes later, he sold $12.5 million of bonds.
10. 1:04Priya Ramanathan countersigns and opens a record-keeping review.
11. 1:10Every line cited, every decision signed, every step logged.
12. 1:17September, 9,860 alerts, each closed with a reason or escalated.
13. 1:26Built on Botminds: agents, data, screens, and governance on one platform.

Transcribed from the film’s narration. Captions are on the player.