E-Billing Rejection Management video
Every rejected or reduced line from every client portal in one queue, ranked by dollars and days left, with the client's own approval found and attached to the appeal. 1:19
What the film shows
Works the queue of rejected and reduced e-bills: reason, guideline, fix, resubmit or appeal
Agents read every notice from every portal, match it to the submitted line and the guideline clause, and propose fix, appeal or accept. They search the matter's email, budgets and rate letters for the client's own approval, draft the appeal in the portal's format and correct format errors in the invoice file. The Director of Billing approves every appeal; a billing partner signs every write-down.
Transcript
- E-Billing Rejection Management works the queue of rejected and reduced e-bills for law firms.
- Invoice rejections rose from eleven to eighteen percent in 2025.
- Teresa's November queue: 388 cut lines, 412,700 dollars, ranked by dollars and days left.
- A 7,850 dollar cut for a second associate looked like a write-off.
- The Evidence Finder searched the matter's email and found the client's June 12 approval.
- The path flips to appeal, with the budget and the rate letter attached.
- The appeal is drafted in the portal's own format, every claim cited, and Oskar approves and files it.
- Format errors are fixed in the invoice file, checked again, and resubmitted the same morning.
- Fifty-eight percent of cut dollars recovered, up from twenty-four by hand.
- Built on Botminds: agents, data, screens and governance on one platform.
The narration as written for the film. Captions are on the player.