DME Medical Necessity and Adherence Documentation demo

A 30-night window slides across 90 nights of CPAP data and the visit note is checked against days 31 to 91, so a short month is found before billing. 1:30

What the demo shows

A documentation check for DME billing teams: CPAP and wound pump months proven before billing

Agents read 640 claim files: 479 are ready and 161 are not, each with its reason. On CPAP file HC-CP-24817 they find nights 18 to 47 with 22 of the 21 nights needed, but the visit came on day 97. The billing specialist holds the month and signs; the intake coordinator asks the practice for any visit in the window; a sampled release and a second signature send the ready files to billing.

Transcript

  1. DME Medical Necessity and Adherence Documentation checks CPAP and wound pump claims for billing teams.
  2. In 2025, Medicare found 10.6 percent of CPAP payments improper.
  3. The window finds nights 18 to 47: 22 good nights, all before the visit.
  4. But the visit came on day 97: not ready, with the rule cited.
  5. Calixta opens the visit note herself before deciding.
  6. She holds month four, so it is not billed on a guess, and signs with her own password.
  7. The intake coordinator asks the practice for any visit between August 7 and October 6.
  8. A write-off posts only after a second person, the revenue cycle manager, opens it, reads it, and signs with her own password.
  9. Every decision and signature lands in the audit trail.
  10. Across 640 files, 479 are ready and 161 carry a reason and an owner.
  11. Built on Botminds: agents, data, screens and governance on one platform.

The narration as written for the film. Captions are on the player.