Deduction Management demo
Each short-pay split into valid and invalid dollars, with the proof on both sides. 1:34
What the demo shows
Researches customer short-pays and deductions and validates or disputes each one
Each deduction sits on a balance: proof it is valid on one side, proof it is invalid on the other, and the agents' verdict and dollar split at the fulcrum, with customer totals in a column on the left. Agents read the remittances and portals, pull the promotion agreement, scan data, proofs of delivery and pricing, and compute the valid amount; a second agent challenges every verdict with other explanations. The packet writer drafts the dispute in the customer's own portal format and checks it against the reasons that customer rejects packets. The analyst signs and approves before anything is filed, cleared or written off, and the root causes go to their owners.
Transcript
- Deduction Management researches retailers' short-pays and validates or disputes each one.
- Researching one-by-hand costs a manufacturer's deductions team about $97.
- Each deduction sits on a scale.
- Proof it is valid against proof it is not.
- Green Hollow took $14,880 under promotion 77QX.
- The deal pays $0.40 a scanned unit.
- Their scanned file shows 24,100.
- They claimed on shipments, so only 9,640 is valid.
- A second agent, the challenger, tried four other explanations and agrees.
- Kofi, the analyst, decides and signs the split with a reason code.
- The valid part clears to the accrual.
- The dispute is drafted in their portal format.
- Kofi approves the filing.
- Every figure cited, every decision signed and logged.
- Repaid this quarter, $1.03 million, 77% of decided disputes.
- Built on Botminds: agents, data, screens, and governance on one platform.
Transcribed from the film’s narration. Captions are on the player.