Death Claims Processing demo
From the first call from a family to the payment: agents gather and check every document, find every policy and beneficiary, and hand the examiner a ready claim. 1:14
What the demo shows
A claims solution for life carriers that gathers, checks and assembles every death claim file.
Seven agents find every policy, read every document the day it arrives, prove the beneficiary from every change in the policy's life and work each share with state interest; the examiner sees exactly what stands between the claim and payment, and signs.
Transcript
- Death Claims Processing assembles and checks every death claim file for life insurers.
- Today, examiners chase forms by mail and phone while families wait.
- Agents found a policy the family never mentioned and checked 21 of 24 items.
- All three missing items belong to Teodoro Reyes.
- His son said two ways, agents read every beneficiary change since 2004.
- A 2019 change overrides 2016.
- Teodora takes 20% on a signed, recorded form.
- Shares are paid less the loan, with New York interest counted daily.
- Colette signs two shares.
- A plain words letter asks Teodora for the rest.
- A checked file and $96,000 kept from the wrong person.
- Built on Botminds: agents, data, screens, and governance on one platform.
Transcribed from the film’s narration. Captions are on the player.