CSA Score Management demo
Every inspection and crash on a carrier's 24-month record, and the ones worth challenging, with the documents to prove it. 1:16
What the demo shows
Tracks the inspections and crashes behind CSA scores and prepares DataQs challenges.
Eight agents read every inspection, violation and crash on the carrier’s 24-month record, track the points as they age off, and find the entries worth challenging: data errors, court outcomes, and crash types FMCSA’s preventability program accepts, such as struck in the rear. Agents ask police records units, court clerks and receivers for missing pages, and a challenger reads each draft request as the state reviewer would, catching wording and date errors. The safety manager holds entries still in court, reviews what-if percentiles labeled as estimates and signs each request with a reason, and the director of safety opens the evidence and co-signs.
Transcript
- CSA Score Management finds what to challenge on a carrier's safety record and drafts the DataQs requests. In 2024, FMCSA got 8,314 crash-data requests.
- Crashes ride a 24-month conveyor, over the line. Play ninety days: cards slide off.
- The State Reviewer catches a wrong date in our draft and asks: was the SUV fully in our lane?
- Kendra skips an inspection still in court.
- Thursday's diagram says yes. Kendra reads the clerk's note.
- She opens the draft and the report, and signs with her own reason.
- Tonya, the director, sees the note, opens both and co-signs. Nothing is filed on one signature.
- Crash B now rides under review; if FMCSA agrees with all three, 13 points come off.
- Built on Botminds: agents, data, screens and governance on one platform.
The narration as written for the film. Captions are on the player.