Collections Dispute Management demo
Every validation request and dispute answered on time, with the evidence that closes it. 1:14
What the demo shows
A dispute solution for lenders that answers debt and credit report disputes on time.
Every dispute arrives in one inbox sorted by the days it has left, already read, its proof gathered from the loan file and a cited response drafted; the analyst sends it with the proof attached, and when the borrower is right the correction goes to all three bureaus on the compliance manager's approval.
Transcript
- Collections Dispute Management answers debt and credit report disputes for lenders before their clocks run out.
- Each dispute stops collection and starts a clock, and the proof sits in four systems.
- Lorraine Abernathy says she never signed.
- Five days are left.
- Each claim is marked.
- The agents pulled her signed agreement, e-signature record, and 21 payments from her account.
- The reply is drafted and cited, contract and payments attached.
- Danielle sends it with five days to spare, and the agency may resume.
- When the borrower is right, it says so.
- Desmond Achebe's payment went to an old loan.
- Compliance approves clearing his August late mark at all three bureaus.
- Every dispute answered before its clock runs out, proof attached.
- Built on Botminds: agents, data, screens, and governance on one platform.
Transcribed from the film’s narration. Captions are on the player.