Check Fraud Detection demo

Three agents read each flagged check, pin their findings on the image, and a person signs each hold with the reason stated 1:33

What the demo shows

Deposit fraud teams screen each check for counterfeits, alterations and washing before release

Three agents read every flagged check independently: an image forensics agent, a depositor behavior agent and a duplicate presentment agent that searches the institution's own item archive across every channel. Each finding is pinned as a numbered callout on the check image with its source; when the agents disagree the screen says so. A proposed action reads as one sentence with the rule and the computed release date; the agent drafts the notice, a Deposit Fraud Analyst approves with a reason code, and a supervisor co-signs holds over $5,000 and any restriction. Confirmed fraud becomes a case with the reversal, loss and recovery, and a referral to the BSA team when thresholds are met.

Transcript

  1. Check Fraud Detection screens deposited checks for counterfeits, alterations and washing before release.
  2. Check fraud reports to FinCEN reached about 682,000 in 2024.
  3. Today the agents flagged 138 of Norrell's checks.
  4. A $4,850 mobile deposit lands in a 23-day-old account.
  5. Three agents read it separately: image, member, archive.
  6. Callout one: the payee line is printed at a different density.
  7. Callout three: check 10442 was already paid, nine days ago.
  8. The behavior agent dissents: the member may be a victim.
  9. The verdict: hold under Reg CC reasonable cause until October 29.
  10. The analyst approves; a supervisor co-signs the mobile deposit pause.
  11. The notice states the reason and release date, never a referral.
  12. This month, ninety percent of attempted fraud dollars were stopped.
  13. Built on Botminds: agents, data, screens and governance on one platform.

The narration as written for the film. Captions are on the player.