Catastrophe Claims Management demo

When the storm hits, one live view of every claim, every adjuster and every property that needs eyes on it. 1:11

What the demo shows

A catastrophe response solution that tracks every surge claim, adjuster and inspection live.

Seven agents put the whole event on one live map: the storm footprint, every claim routed to fast-track, desk or field, every adjuster, and every policy that has not reported yet as tomorrow's volume. The catastrophe manager draws a zone, adjusters are matched by drive time, and the shortfall goes straight into the outside adjuster request; people decide every assignment and payment.

Transcript

  1. Catastrophe Claims Management tracks every surge claim, adjuster, and inspection life.
  2. A hurricane brings tens of thousands of claims in days, and most carriers staff it from spreadsheets.
  3. Hurricane Delphine. 18,000 claims so far, each routed to fast-track, desk, or field.
  4. Now the policies that have not reported.
  5. 2,340 expected tomorrow.
  6. Punta Gorda Isles is short.
  7. Dana draws the zone and assigns the six adjusters within 45 minutes.
  8. The missing five go straight into the outside adjuster request.
  9. The Alborado family's field visit is booked Tuesday, 8.30.
  10. Search claims assigned and moving in hours with no spreadsheet rosters.
  11. Built on Botminds.
  12. Agents, data, screens, and governance on one platform.

Transcribed from the film’s narration. Captions are on the player.