Catastrophe Claims Management demo
When the storm hits, one live view of every claim, every adjuster and every property that needs eyes on it. 1:11
What the demo shows
A catastrophe response solution that tracks every surge claim, adjuster and inspection live.
Seven agents put the whole event on one live map: the storm footprint, every claim routed to fast-track, desk or field, every adjuster, and every policy that has not reported yet as tomorrow's volume. The catastrophe manager draws a zone, adjusters are matched by drive time, and the shortfall goes straight into the outside adjuster request; people decide every assignment and payment.
Transcript
- Catastrophe Claims Management tracks every surge claim, adjuster, and inspection life.
- A hurricane brings tens of thousands of claims in days, and most carriers staff it from spreadsheets.
- Hurricane Delphine. 18,000 claims so far, each routed to fast-track, desk, or field.
- Now the policies that have not reported.
- 2,340 expected tomorrow.
- Punta Gorda Isles is short.
- Dana draws the zone and assigns the six adjusters within 45 minutes.
- The missing five go straight into the outside adjuster request.
- The Alborado family's field visit is booked Tuesday, 8.30.
- Search claims assigned and moving in hours with no spreadsheet rosters.
- Built on Botminds.
- Agents, data, screens, and governance on one platform.
Transcribed from the film’s narration. Captions are on the player.