Cargo Claims Management demo
Both sides of every cargo claim laid out and argued before the carrier pays or declines. 1:30
What the demo shows
A cargo claims solution for trucking carriers: each loss and damage claim worked under Carmack.
Agents read the written claim and build both cases from the transportation management system, telematics and terminal records: the claimant’s (receipt exceptions, invoice price) and the carrier’s (the shipper’s loading and bracing, freedom from negligence, any tariff limit). A challenger argues the claimant’s side, pulling the truck’s own camera events and striking any liability limit the shipper never agreed to in writing, while receivers, shippers and salvage buyers answer in fixed fields. The cargo claims specialist records a view on each contested point and signs a decision priced to pay, compromise or decline, the claims manager approves, and the controller checks any bank-change note before paying the account of record.
Transcript
- Cargo Claims Management works carriers' cargo claims inside the federal 120-day clock.
- Renata steers: check this shipper's other loads.
- Left, the claimant's case: crushed pallets, 4,452 dollars, a sealed load.
- Right, the carrier's: the shipper's bracing, and a tariff limit.
- Between them, the Claimant's Counsel argues: hard braking, and no written limit.
- The salvage buyer bids 610 dollars in fixed fields.
- Renata weighs each contested point, then signs: pay 3,842 dollars, the lowest expected cost.
- Over 2,500 dollars, Dale opens the tables, points and letter, then approves; nobody approves their own work.
- The controller must read the shipper's new-bank-account note first, then pays the account of record.
- Paid on day eight: 3,842 dollars plus salvage makes 4,452.
- Built on Botminds: agents, data, screens and governance on one platform.
The narration as written for the film. Captions are on the player.