BSA/AML Manual Search demo

What the demo shows

BSA staff ask BSA, FinCEN and FFIEC manual questions and get answers with the source cited

Agents read the question and the asker's role, find the one fact that would change the answer and ask for it or read it from the core banking system, search the regulations, the FFIEC manual and FinCEN guidance, match the institution's procedure sections, and answer verdict first with the rule and the procedure side by side, every sentence cited with its date. A citation checker removes anything the source does not say. When a member is at the window, the answer says what to do now and drafts the internal referral for the teller to submit and a BSA analyst to accept, and nothing reaches a member-facing system. When a procedure is older than a source it relies on, the agent drafts the update for the BSA Officer to edit and the compliance committee to approve. Every answer is kept five years with the source versions it rested on.

Transcript

1. 0:03BSA/AML Manual Search gives credit union and bank staff cited BSA answers.
2. 0:10FinCEN received twenty point five million CTRs in fiscal 2024.
3. 0:17A Norrell teller asks: nine thousand five hundred cash today and tomorrow. File a CTR?
4. 0:25The agents spot a member at the window and ask the deciding fact.
5. 0:32Jordan lets them check the core: no other cash today.
6. 0:35The rule, with dated citations, sits beside Norrell's own procedure.
7. 0:44No CTR: cash adds up per business day. But it may be structuring: refer it.
8. 0:51Jordan submits the drafted referral; nothing reaches the member.
9. 0:57Procedure 6.4 predates FinCEN's 2025 FAQs; the agent drafted an update.
10. 1:07Marisol sends it; the committee approves it.
11. 1:11Every answer is kept with its sources for examiners.
12. 1:16The aim: cited answers in under a minute.
13. 1:21Built on Botminds: agents, data, screens and governance on one platform.

The narration as written for the film. Captions are on the player.