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Branch Self-Assessment demo

A guided walk on the phone, one check per screen, an agent's verdict beside each photo, and each exception followed to closure 1:35

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What the demo shows

Branch managers run self-reviews of cash, dual control, files and security, with evidence

Before the branch manager starts, the Review planner sets the checklist and the surprise drawer, and agents have done the checks that live in systems: the Sampling agent pulls new-membership CIP files, CTRs and Regulation CC hold notices from document imaging and checks them against the core; the Cash agent reconciles the vault, drawers and consigned items; the Security agent checks alarm tests, cameras and user codes under 12 CFR 748. The manager walks the rest on a phone, one per screen. The Reading agent reads every photographed log and count sheet and gives a verdict beside the photo, and the Security agent checks it against alarm, door and badge records. Exceptions get an owner and a due date, the Follow-up agent follows each one to closure, the regional manager signs the review, internal audit re-performs any step from the stored evidence, and the Roll-up agent drafts the annual security program report for the board.

Transcript

  1. Branch Self-Assessment: managers review cash, dual control, files and security, with evidence.
  2. Credit unions certify branch security yearly, often from paper checklists.
  3. Agents did 42 of Cedar Hollow's 64 checks before the walk.
  4. On her phone, one check per screen: vault dual control.
  5. Leah photographs the vault log; the Reading agent reads ten openings.
  6. October 9 has one set of initials; nobody else arrived until 8:31.
  7. She agrees; an exception opens with owner, due date and repeat flag.
  8. The Sampling agent found a new member's ID expiration date missing.
  9. One page of exceptions with owners, and she submits.
  10. Leah cannot sign her own review; Graham, her regional manager, signs.
  11. Evidence is kept five years; internal audit can re-perform any step.
  12. Repeat findings fell from 14 to 6; reviews take two hours, not six.
  13. Built on Botminds: agents, data, screens and governance on one platform.

The narration as written for the film. Captions are on the player.