Airline Revenue Integrity demo

What the demo shows

Finds duplicate, fictitious and churned bookings before departure, for revenue integrity teams

Every active booking is read every night, with its history, from reservations and the distribution feeds. A churn and duplicate finder links bookings across days, channels and agencies into one story, drawn as a chain; a name checker finds test and fictitious names; a segment sweeper finds inactive, passive and expired segments and clears only what standing rules allow. A second-look checker tries the innocent explanation first — the airline's own schedule change, a group contract, a real loyalty member, the DOT 24-hour rule — and clears what is innocent. A case builder values the seats at today's fare and proposes each action with the evidence; an agency liaison drafts notices, warnings and debit memos with evidence packs and answers disputes. The analyst asks the agents about each story and approves, edits or rejects every action with a reason; Sales Audit issues memos over $1,000; the manager signs rule changes after a replay.

Transcript

1. 0:00Airline Revenue Integrity. Finds churned, duplicate and fictitious bookings before departure, for revenue integrity teams.
2. 0:11Leakage reaches 3% of revenue, and most teams still sample.
3. 0:18Overnight, seven agents read every booking and built 318 stories.
4. 0:25The top one, an agency churned Smith-slash-J nine times on CV220.
5. 0:3414 seats held 23 days, each canceled at its time limit and rebooked minutes later.
6. 0:42A second agent rules out the innocent explanations first, each one cited.
7. 0:49Dana asks why 1350, and the agent answers from the policy.
8. 0:55She approves, and the 14 seats go back on sale at today's fair.
9. 1:02The memo goes to sales audit, agency actions always wait for a person.
10. 1:09Every decision is cited, signed, and logged.
11. 1:14The result? Every booking read every night and held seats back on sale before departure.
12. 1:22Built on Botminds: agents, data, screens, and governance on one platform.

Transcribed from the film’s narration. Captions are on the player.