Airline Group Sales Management demo

What the demo shows

Group desks quote, contract, deposit and ticket group bookings from request to departure

Each group request opens as a thread: the organizer's email at the top, the agents' replies under it. The Request reader pulls out party size, dates, flexibility, budget and special services, each cited to its sentence, and asks what is missing. The Displacement pricer shows each flight's seats (booked, forecast, spare, turned away) and builds the price line by line; for a choir of 42 it turns away 25 full fares on the way out and none on the way home, so it quotes $1,086 a person and offers a cheaper day. The Terms drafter writes the deposit schedule from policy, and a Checker re-computes the price on its own. The group sales agent asks the agents why, sees how matching the customer's budget moves the chance of winning, edits the price, picks a reason and sends. A Follow-up agent then watches every deposit, name list and ticketing date, drafts each reminder, checks name lists against Secure Flight and proposes which seats to release when a group shrinks; RM signs every release and the desk manager signs above authority.

Transcript

1. 0:00Airline Group Sales Management.
2. 0:02Group desks quote, contract, deposit and ticket group bookings.
3. 0:08Today, a group quote takes days and ignores the full fares it turns away.
4. 0:16Overnight, Jenna's agents read 14 requests and priced 11.
5. 0:22A college choir asked for 42 seats, Chicago to Rome, June 12.
6. 0:29The request reader made the email a thread, every value cited.
7. 0:36The pricer shows what the group displaces.
8. 0:3825 full fares on CV96, none coming home.
9. 0:44It quotes $1,086 a person, 10% down by February 1st.
10. 0:52A checker recomputed it alone and agrees within $2.
11. 0:58Matching their budget lifts the chance of winning from 58% to 74%.
12. 1:05Geneset's $1,050 picks a reason and sends.
13. 1:12Every value cited, every sin signed, every step recorded.
14. 1:18The result, same-day quotes, priced on what they displace, every deadline watched.
15. 1:25Built on Botminds: agents, data, screens, and governance on one platform.

Transcribed from the film’s narration. Captions are on the player.