Airline Crew Recovery demo

Agents watch crew legality all day and re-crew a disrupted operation fast, for crew controllers 1:35

What the demo shows

Agents watch crew legality all day and re-crew a disrupted operation fast, for crew controllers

The day's pairings are drawn as chains across their flights on one time axis, each crew's duty limit marked on its row. A Legality Watch agent re-checks every crew member on every delay, sick call and schedule change and lights the link that breaks. A Crew Recovery agent builds the repairs (a reserve, a swap, a deadhead, a retime or a cancellation); a Rules Check agent re-checks each one against Part 117, 121.467, the agreements and qualifications without seeing the planner's reasoning; a Knock-on agent simulates the next 36 hours and prices each repair from the agreements; a Reserve agent keeps the call order and the evening coverage against the floor. The crew controller asks why, instructs in plain words, and chooses with a reason code and e-signature; a Notification agent drafts each crew message, sends it only after approval and calls anyone who does not reply in 8 minutes. A Day Review agent writes up the day for the Crew Scheduling Manager to sign.

Transcript

  1. Airline Crew Recovery. Agents watch crew legality all day and re-crew a disrupted operation for crew controllers.
  2. After a crew system failed in a storm, one U.S.
  3. airline canceled 16,700 flights.
  4. In Denver, CV1442 runs two hours late, pushing its pilots past their duty limit.
  5. The day is drawn as chains of flights.
  6. The broken link glows.
  7. Nine repairs were built.
  8. A second agent checked every rule and failed five.
  9. For Remain, a reserve pair, a swap, two pairs were canceling.
  10. Why not extend the captain?
  11. He already used one this week.
  12. Option, a moves tomorrow's flight 55 minutes and keeps 12 reserves.
  13. Rosa chooses it with a reason code and her signature.
  14. Six notifications go out at 2-12.
  15. silence becomes a phone call every repair is sighted signed and locked 20 minutes from break to crew told and no flight
  16. canceled built on Botminds agents data screens and governance on one platform

Transcribed from the film’s narration. Captions are on the player.