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Aircraft Ground Damage Claims demo

Builds the evidence file for each ramp damage event and claims the cost back from the handler 1:32

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What the demo shows

Builds the evidence file for each ramp damage event and claims the cost back from the handler

The aircraft is the case: a top-down drawing of the aircraft with the damage pinned on the aft cargo door frame, the evidence gathering around the pin and the claim drafting beneath it. A Damage intake agent reads the tech log, pins the damage and merges duplicate reports; an Evidence gatherer sends the preservation notice and pulls the camera clip at the second of contact and the loader's record; an Attribution checker names the party, unit and agreement while a separate Pre-existing damage check tests whether the dent was already there, and the two must agree or a person decides. Repair and Disruption costing agents price the repair and the canceled flights; a Contract and limits checker applies SGHA 8.5 and the station's Annex B (floor, cap, clocks, exclusions); a Claim writer drafts the claim with a source on every sentence and answers the handler's replies; a Trend analyst finds repeat strikes. The Ground Damage Recovery Manager pursues, edits and signs; the Director signs above $250,000.

Transcript

  1. Aircraft Ground Damage Claims builds the evidence for each ramp strike, so an airline can claim the cost from the handler.
  2. Ramp damage costs airlines $5 billion a year, and most is never recovered.
  3. At Las Vegas, a belt loader hit in .227CV.
  4. The agents pinned it on the aircraft.
  5. Evidence gathers around the pin, the clip at .1406 and loader BL-12's record.
  6. One agent names the handler.
  7. Another confirms the door was cleaned before.
  8. The clip shows contact at 4 miles an hour over the handler's limit.
  9. Repair, $61,400 plus two canceled flights.
  10. Each line carries its claws.
  11. The claim drafts itself, every sentence cited.
  12. Nadia approves $78,900 with a reason.
  13. Every source cited, every decision signed, every step logged.
  14. The result? $2.84 million recovered this year, and repeat strikes caught.
  15. Built on Botminds: agents, data, screens, and governance on one platform.

Transcribed from the film’s narration. Captions are on the player.