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Air Cargo Claims Management demo

Assembles evidence, values liability and drafts settlements, for cargo claims handlers 1:34

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What the demo shows

Assembles evidence, values liability and drafts settlements, for cargo claims handlers

The claim is the journey: the shipment's custody replayed as one line of handling events across the origin, transfer and destination airports, custody bands for the airline, CBP and the warehouse handler, and the logger trace on the same axis, so hours on an open dock sit visibly on the handler's band with the claim and its photos pinned to the event. A Claim intake agent reads the notice, checks the air waybill and the 14-day clock and merges duplicates; a Custody replay agent finds where the loss most likely happened, with a confidence; a Liability agent and a Defenses checker reach the same answer separately; a Valuation agent offers or declines each claimed line under the limit on the packages concerned; a Letter writer drafts the cited offer; the claims handler approves it with a reason code; a Recovery agent turns the same evidence into a claim against the handler for the claims manager to sign; a Trend analyst finds repeat dock excursions and drafts the corrective action.

Transcript

  1. Air Cargo Claims Management Assembles evidence, values Liability and draft settlements, for cargo claims handlers.
  2. Limits rose to 26 SDRs a kilo, and every claim turns on where the loss happened.
  3. Roses from Bogota reached Chicago Wilted.
  4. The consignee claims $7,400.
  5. The custody agent replays the journey on one line.
  6. At 210, with the cooler full, the boxes sat three hours on the handler's dock.
  7. A second agent tests the defenses alone.
  8. Asked about the freight, it cites the airway bill.
  9. The limit does not bite.
  10. The proven loss is $2,860.
  11. Every sentence of the letter is cited.
  12. Elena approves with a reason code.
  13. The same evidence becomes a recovery claim against the handler for her manager to sign.
  14. The trend agent finds nine excursions on that dock and drafts a corrective action cited signed and logged offers in days not
  15. weeks at the right liability built on Botminds agents data screens and governance on one platform

Transcribed from the film’s narration. Captions are on the player.