Sales Operations

Chennai, India

Role Overview

Botminds is looking for optimizing the company's digital CRM — customer relationship management — system to ensure there is clear and effective communication between the sales team and clients, make sure sales teams are running as efficiently and productively as possible.


  • list3-5 years of experience in sales operations as a subject matter expert with proficiency creating reports, optimizing processes, training new hires, and managing dashboards
  • listBachelor's degree required; technical or marketing field preferred.
  • listAbility to understand high-level sales strategies, translate them intosystem and process requirements, and ensure local execution andbusiness impact.
  • listAdvanced Excel skills with a strong understanding, other CRM applications and email marketing strategies.

Roles and Responsibilities

  • listSupport the sales team with process improvement, measurement, tracking and analytics relevant to their functional areas
  • listPartner with Sales and Marketing department to refine lead qualification process, analyze and report on campaign performance with reporting and dashboards
  • listEnhance sales productivity by enabling the team to work smarter by simplifying processes
  • listCreate monthly content for executive presentations and board reporting
  • listTrack and analyze key metrics including pipeline growth, win/loss rates, and quota attainment
  • listOwn the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.
  • listAssist with on-boarding and training new sales talent.
  • listRefine customer segmentation, assist with territory management, and create a plan to enhance renewal and upsell processes
  • listMaintain regular check-ins with Sales Executive, Sales Representatives and others who contribute to opportunity development to determine how sales opportunities are tracking against plan and identify any problems for internal review and problem solving

If you think you’re a right fit to Botminds, we are excited to receive your application

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